Audience
Restaurants, hotels, clinics, salons, retailers and online businesses that want customer feedback in their customers' own words
About Rezup
Rezup tells SaaS and subscription businesses why customers cancel, in the customers' own words.
Connect Stripe with a restricted, read-only key. When someone cancels or downgrades, Rezup sends them one short email from your name, 5 minutes to 24 hours later. The customer opens the link and answers by voice or text, in any of 120+ languages, with no app or account.
Every answer is transcribed and translated into your language. AI groups the answers into reasons and ranks them by the MRR behind each, shows which reasons are growing, and suggests a next step. If the customer picked a reason in Stripe's cancel form, Rezup uses it too.
You get a weekly summary by email, alerts in Slack or Telegram, and you can reply to unhappy customers from your own email. Not on Stripe? Share the same question as a link, QR code or website widget.
Free up to $5k MRR (50 responses a month), with AI analysis on every plan.
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Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others.
Deflect cancellations at scale straight from Chargebee with a best-of-breed solution, Chargebee Retention, that provides personalized experiences that get results. Run experiments based on customer and subscription attributes taken straight from Chargebee to ensure you provide a personalized and relevant cancel experience.
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Churn Solution
Churn Solution is a retention platform for subscription businesses. It helps you keep the customers you already won instead of replacing them.
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Churn Solution handles both. Cancellation flows capture the real reason and offer the right save: a pause, a plan change, or a targeted offer instead of a blanket discount. Smart retries, in-app prompts and dunning by email and SMS recover failed payments. Win-back campaigns re-engage subscribers who already left, segmented by why they went. Analytics show save rates, cancellation reasons and recovered revenue.
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Chaser
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Cancellation Recovery intercepts the cancel click with a branded reason picker and fires save offers automatically. A free 90-day Safe Mode audit reads your Stripe ledger and shows your recoverable revenue before a single email is sent. Connect through Stripe OAuth, scopes you approve. Works with Stripe Billing, WooCommerce, Chargebee, and custom carts.
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Pricing
Starting Price:
$29/month
Free Trial:
Free Trial available.
Company Information
Vindrose sp. z o.o.;
Founded: 2026
Poland
rezup.ai/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Not Offered
Support
Online
Rezup Frequently Asked Questions
Q: What kinds of users and organization types does Rezup work with?
Rezup works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Rezup support in their product?
Rezup supports these languages: English.
Q: What kind of support options does Rezup offer?
Rezup offers support via online.
Q: What other applications or services does Rezup integrate with?
Rezup integrates with: n8n, Slack Code, Stripe, Telegram, and Zapier Canvas.
Q: Does Rezup have an API?
Yes, Rezup has an API.
Q: What type of training does Rezup provide?
Rezup provides training in the form of not offered.
Q: Does Rezup offer a free trial?
Yes, Rezup offers a free trial.
Q: How much does Rezup cost?
Pricing for Rezup starts at $29/month.
Rezup Product Features
Customer Feedback
Alerts / Notifications
Supported
Negative Feedback Management
Supported
Surveys
Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Community Feedback Tools
Not Supported
Live Chat
Not Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Not Supported
User Testing Tools
Not Supported
Video Feedback
Not Supported
Visual Feedback Tools
Not Supported
