Audience

Customer-facing teams interested in an AI writing assistant to help them craft better responses in less time

About Sapling AI Writing Assistant

AI writing assistant for customer-facing teams. Sapling sits on top of CRMs and messaging platforms to help agents more efficiently compose personalized responses. Managers gain conversational insights to coach and prepare teams.

Sapling provides functionality for autocomplete, spelling and grammar checking as well as snippets/canned messages/text expander. All services can be self-hosted, provided on-premise or cloud-premise to meet enterprise security and privacy requirements. Spelling and Grammar checking APIs allow users to integrate Sapling's language models into custom applications and use cases.

Sapling Suggest retrieves relevant responses from a team knowledge bank and allows agents to respond more quickly to customer inquiries by simply clicking on the desired response. Empower agents instead of providing brittle, decision tree-based chatbots.

Pricing

Starting Price:
$25 per month
Pricing Details:
Contact us for pricing tiers for enterprise teams.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Sapling AI Writing Assistant offers API access

Ratings/Reviews

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Company Information

Sapling Intelligence
Founded: 2018
United States
sapling.ai/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Chromebook
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Sapling AI Writing Assistant Frequently Asked Questions

Q: What kinds of users and organization types does Sapling AI Writing Assistant work with?
Sapling AI Writing Assistant works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Sapling AI Writing Assistant support in their product?
Sapling AI Writing Assistant supports these languages: English.
Q: What kind of support options does Sapling AI Writing Assistant offer?
Sapling AI Writing Assistant offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Sapling AI Writing Assistant integrate with?
Sapling AI Writing Assistant integrates with: Avaya Experience Platform, Amazon Web Services (AWS), Confluence, Discord, Dropbox Paper, Five9, Freshdesk, Genesys Cloud CX, Gmail, Google Chrome, Google Docs, Helpshift, HubSpot CRM, HubSpot Marketing Hub, Intercom, LinkedIn, LiveChat, Mailchimp, Microsoft Edge, Microsoft Outlook, Microsoft Teams, Microsoft Word, Mixmax, and Verint Workforce Engagement and more.
Q: Does Sapling AI Writing Assistant have an API?
Yes, Sapling AI Writing Assistant has an API.
Q: What type of training does Sapling AI Writing Assistant provide?
Sapling AI Writing Assistant provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Sapling AI Writing Assistant offer a free trial?
Yes, Sapling AI Writing Assistant offers a free trial.
Q: How much does Sapling AI Writing Assistant cost?
Pricing for Sapling AI Writing Assistant starts at $25 per month.
Q: What pricing for support is available for Sapling AI Writing Assistant?
Sapling AI Writing Assistant offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Sapling AI Writing Assistant?
Sapling AI Writing Assistant offers training included with purchase and additional fee / premium available.

Sapling AI Writing Assistant Product Features

Proofreading

Contextual Speller Supported
Dictionary / Thesaurus Supported
Grammar Check Supported
Punctuation Check Supported
Reporting & Statistics Supported
Spell Check Supported
Style Check Supported
Text Editor Supported
Plagiarism Detection Not Supported