• Jenny M.
    Pet Sitter
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 3 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great App"

    5 out of 5 stars Posted 2020-11-02

    Pros: Easy to use, great way to communicate with a team of people. Lots of ways to organize groups and people.

    Cons: Wish there was a way to turn off some notifications and not others.

    Overall: I really enjoy using this app for work. It's a great way to get an instant reply if needed and communicate to a team of people.

    Read More...
  • A Slack User
    Technical Program Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Absolute business communication software"

    5 out of 5 stars Edited 2020-11-01

    Pros: We are using Slack for both aspects of communication (inbound and outbound communication). It's an ideal tool for business communication. It makes every conversation professional and streamlined at one page. The plugin support of external tools is fantastic. The interface is clean and visually attractive.

    Cons: The special command feature (hashtag) can't give the search result what I want.

    Overall: Overall, it gives the ability on our screen to centralize all of the business communication on one page. The plugin support (Zoom, Zendesk, and others) makes lots of things easier for us.

    Read More...
  • A Slack User
    Senior Project Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Always stays you updated"

    5 out of 5 stars Posted 2020-10-30

    Pros: Slack is more than a team communication platform. It allows me to add many business software to its integration support, this feature makes the slack a very valuable tool to perform the integrated business activity without closing the slack.

    Cons: The custom workflow builder is possible on Slack.

    Overall: Slack always keeps me updated when it comes to communication or integration with tools. It acts as a multi-tasker and does many activities from one section.

    Read More...
  • Eli R.
    Paralegal/Office Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Best work app ever"

    4 out of 5 stars Posted 2020-10-30

    Pros: I love that I can create channels for each client and send messages, flag messages, and save messages

    Cons: I wish i didn't need an extension app for task assignments

    Overall: This app has become extremely helpful at work. It has decreased the amount of emails we send each other

    Read More...
  • A Slack User
    Operations and Marketing Analyst
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best and my favorite tool"

    5 out of 5 stars Edited 2020-10-29

    Pros: Slack offered me a great resourceful application to do a daily team activity on its platform.
    With Slack I'm able to chat, share files and integrate my current business tool in its configured channel. Slack makes remote work-life very easy.

    Cons: Slack fulfills all of my needs. Didn't experienced any cons.

    Overall: Slack is my favorite team communication application that simplifies my daily work life. It provides robust integration support because of this I integrated 90% of my business tools in the slack app.

    Read More...
  • SUHAIL A.
    Co-founder
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best in class for internal team communication"

    5 out of 5 stars Posted 2020-10-29

    Pros: I like how it's segregated in channels, and how conversations can be segregated among teams and one-on-one. I absolutely love the stickers and reactions that make the whole messages a lot more interactive.

    Cons: I do not personally like the new mobile UI which can be improved a lot more.

    Overall: Overall Slack is the best internal communication tool to exist today. It encourages collaboration and communication among teams.

    Read More...
  • Adarsh U.
    Alumni
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design 3 out of 5 stars
    Ease 3 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great app if you work in a group"

    4 out of 5 stars Posted 2020-10-28

    Pros: Every day is easier in this current scenario where you can't go to your workplace to hold meetings, all the apps you want to connect are already here, including cloud storage, document processors Nice interface, modern but not trying to hard.

    Cons: Moving in between teams should be little bit easier.
    UI is a little confusing, maybe make a separate screen with all groups.

    Overall: Wonderful app no doubt, have few issues but have much more potential than one can ever imagine. Really up-to-date apps list for integration, recommended if you work with a small group.
    Some ran into issues with larger team.

    Read More...
  • Suraj K.
    Student
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 20,000 or More
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great software for collaboration"

    5 out of 5 stars Edited 2020-10-28

    Pros: Let me start with this, the list of apps available for integration is huge. So is ability to manage multiple tasks in a small org or a class project. I absolutely love it. Simple UI, not much clutter. Doesn't freezes compared to other similar software when I start it.

    Cons: Use of hashtags do confuse me, they could've used bullet point symbols, video conference is a little glitchy sometimes.

    Overall: I simply love it, have been using it since 2016, and seldom have I opted for another, surely there is always room for improvements. I have much respect for the creators.

    Read More...
  • Ashutosh M.
    Student
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 5,000 - 9,999
    Design 4 out of 5 stars
    Ease 3 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Good app but has a learning curve "

    4 out of 5 stars Posted 2020-10-27

    Pros: Great app for collaboration with a number of people.
    Free if a small group.
    Easy sharing of ideas with chat or video conferences.
    Thousands of apps integrations.

    Cons: Slightly complicated to use compared to competitors like Teams.

    Overall: Great apps, wish they had made it little simpler to use compared to other collaboration software like ms teams. I love the great library they have compared to any other.

    Read More...
  • A Slack User
    News Analyst
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 3 out of 5 stars
    Pricing 5 out of 5 stars
    Support 2 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Easy platform for working as team "

    4 out of 5 stars Posted 2020-10-27

    Pros: Slack offers easy-to-use platform with ability to collaborate with team or coworkers. I use the platform daily to communicate in groups, closed groups and individually for work. Being able to download the app to receive notifications is also an easy way to keep up-to-date. The ability to call and video call via platform is also features.

    Cons: In rare occasions, Slack crashes prompting all features to not be able to work. I've been using the platform daily for over a year and has only happened twice.

    Overall: I would recommend this platform to anyone who is working remotely and needs to communicate with peers. It is a simple tool that allows most people to maneuver easily without confusion.

    Read More...
  • A Slack User
    N/A
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Preferred Over Microsoft Teams, Highly Recommended"

    4 out of 5 stars Edited 2020-10-26

    Pros: There are a wide range of apps available to integrate with Slack, including popular ones you'd expect. There are lots of themes to choose from and you can even customize it. Small things like this, which don't overall affect useability, make my enjoyment of logging in just a little bit more and I wish more developers these days would get past the whole light/dark mode. So I really appreciate the base 20 themes available. Works across multiple platforms, so you can use it on PC or your phone with ease. Gifs, audio, video, upload everything with ease. You can upload tons of custom emojis too. Compared to Teams, I feel like overall, it runs smoother most of the time.

    Cons: I'd prefer more darker themes added and even more app integration. Sometimes, it lags on the computer if you're using the downloaded software. This version can have issues with font rendering as well, depending on your computer. I haven't encountered these issues in the Android app or browser versions. Only the Windows program seemed to have this issue, and only on my old laptop. My other computer, which is a newer desktop, does not have this issue. Despite following suggestions, sometimes custom emojis don't render quite right either. It's very trial and error. The Android app has issues with keeping theme preferences if the theme was set through the app itself, but doesn't seem to have this issue if you set the theme through a browser on a computer or the Windows software.

    Overall: Overall, I prefer this over Microsoft Teams. It's got some minor issues, which may be more of a problem if you have an older computer or a flakey internet connection. I'd recommend if you have problems with font rendering to use the browser version on PC. There's also the theme glitching with the Android app, but that can easily be worked around. I haven't had any major issues with it and would love to see even more app integration. While the main focus of Slack is for professional usage, I could see, with some more apps added, that it could also be great for family/household management as well. I really like the theme choices and the ability to customize the theme, and the custom emojis, even though this doesn't really improve anything about using Slack itself. It's all the little things about it that make me enjoy it more than Teams, and for a non-professional comparison, Discord. I'd definitely recommend giving it a try, whether for work or for personal use.

    Read More...
  • A Slack User
    Business Development & Marketing Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "MAKE YOUR WORK LIFE SIMPLE"

    5 out of 5 stars Posted 2020-10-25

    Pros: Slack is incredibly easy to use software. I can discuss, track task progress, manage projects, share files, integrated with the meeting, marketing and help desk solutions using Slack software and make my work life simple.

    Cons: There isn't a lot of things I don't like about Slack.

    Overall: I liked the ease at which I can discuss with the team and integrate my marketing tools under one roof. I also liked that I can manage all of my workflows. Slack makes my work incredibly efficient.

    Read More...
  • A Slack User
    Associate Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Quality app for work group "

    4 out of 5 stars Posted 2020-10-25

    Pros: Easy to use, great way to communicate with people I work with, I’ve really enjoyed my experience with the app!

    Cons: Sometimes I can get a bit confused between the channels.

    Overall: Slack is a high quality app that’s very applicable for all types of groups including work and sports teams!

    Read More...
  • A Slack User
    Software Engineer
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 20,000 or More
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great collaboration tool, even for small teams"

    5 out of 5 stars Posted 2020-10-25

    Pros: Slack is great at allowing you to have conversations about different topics at the same time (via channels). It’s also great for allowing you to search past conversations quickly and comprehensively.

    Cons: Call quality could be better on mobile devices. Also, the price for the paid version could be a bit lower.

    Overall: I am a very big fan of Slack. My three person team uses Slack everyday and we are never worried about conversations we have over slack getting lost. I would recommend to teams big and small.

    Read More...
  • Bryce W.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Awesome Productivity Product!"

    5 out of 5 stars Posted 2020-10-25

    Pros: Slack has fast and easy communication. It’s meant for multiple employees with threaded conversations.

    Cons: There are no cons really, other than just Slack has a lot of competitors.

    Overall: Overall Slack is something my company uses and thrives on. It’s essential for any and all kinds of communication.

    Read More...
  • A Slack User
    IT Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Ideal tool for team communication"

    5 out of 5 stars Posted 2020-10-23

    Pros: We can integrate tons of business tools such as currently we are using Zoom and Trello integrations. Using Slack gives us a proper spot to perform many business activities which saves time. It improves team communication.

    Cons: The thing I don't like was its custom trigger option.

    Overall: Slack gives a central operational platform where we can perform communication and integration of business tools. One thing I liked most about Slack is that it's a cross-platform software that makes handy to communicate especially on a mobile platform.

    Read More...
  • A Slack User
    Director of Program Management
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "An effective way to communicate and integrate business tools"

    5 out of 5 stars Edited 2020-10-17

    Pros: Communication and interaction are really great at the Slack platform.
    Some features I liked and used are:-
    Integration with Trello, intuitive message and chats, mobile app and file transfer.

    Cons: No alert on incoming messages. It always needs to restart to fix.

    Overall: With Slack, you can contact and interact with coworkers. The user interface is super excellent. The tool integration support is great.
    Overall, Slack is a terrific tool for team communication. It gives me the ability to extend its power using integrated tools.

    Read More...
  • A Slack User
    Public Relations Coordinator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Unrestricted Communication tool"

    5 out of 5 stars Posted 2020-10-15

    Pros: You can also make communication and collaboration using Slack on Android/ios mobile devices. The Zendesk service can also get integrated with this software. The UX design is fabulous. We provide unrestricted integrations and customization.

    Cons: Everyone in our department loved the Slack tool. No cons.

    Overall: Slack is a robust tool. It provides us everything we can ask from a communication and collaboration tool. We are very dependent on Slack for our remote work. In this current situation, Slack helps us to work efficiently. The Zendesk support can also be integrated with this software.

    Read More...
  • A Slack User
    Manager of Organizational Development
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Slack, A Robust Tool"

    5 out of 5 stars Edited 2020-10-08

    Pros: Some advantages we are getting using Slack are:
    One of the productive and easiest platform to communicate with inbound members.
    The UI is user friendly. The setup and adapting this software is very simple.

    Cons: Its mobile software takes lots of time to load integrated channels.

    Overall: Just an awesome tool! Slack has been a great resource for my business to streamline communication connectivity. Now we have a robust platform to communicate, collaborate and integrate with other business tools in slack.

    Read More...
  • A Slack User
    Director of Marketing
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Revolutionized Instant Messaging at Work"

    5 out of 5 stars Posted 2020-10-05

    Pros: You can make slack so much fun. Emojis and custom emoji overload. More than anything it has helped segment conversations between teams and departments into relevant chats, and in the paid version becomes a searchable spot where you can fairly easily find old conversations.

    Cons: Like social media platforms, has the potential to creep into your personal life. Delete it from your phone and just use it on your work computer if you can, because some people will message you at night or on the weekends, and nobody wants to see that!

    Overall: Overall, an excellent program that was overdue. It's becoming more and more mainstream so even different organizations can communicate on different workspaces without needing to create an email for every little piece of communication.

    Read More...