• Ruth Ann M.
    Executive Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "incredible solution for large teams"

    5 out of 5 stars Posted 2021-08-17

    Pros: Slack completely changed the way I interfaced with my colleagues across a large organization. It allowed for a more democratic flow of information and real time feedback.

    Cons: The search feature could have, at times, been more intuitive.

    Overall: Overall, I'd highly recommend Slack, especially to organizations that either a) do a lot of virtual/remote work or b) have very large teams.

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  • Chandra S.
    UX Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "A unified workplace communication software."

    5 out of 5 stars Posted 2021-08-07

    Pros: - The best feature about Slack is that it is elastic and supports integration with many third-party software products for additional functionalities.
    - Multiple channels can be created within the groups for more organized chats.
    - Files can be shared by drag and drop.

    Cons: - There are occasional connection issues during audio/video calls.

    Overall: Overall, Slack is the best software for workplace communications because of the oriented features it provides.

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  • Areeqa H.
    DevOps Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Social Media For Developers."

    4 out of 5 stars Posted 2021-07-21

    Pros: - The quality of media does not get degraded while transferring through Slack.
    - Slack is available on all the platforms, including mobile and tablet.
    - Calls can be initiated directly from web app or mobile app.

    Cons: - It is hard to keep track of the conversation happening within the channels.

    Overall: Overall, Slack can be used as a communication tool for whole organizations. In Slack, multiple channels can be created for, multiple projects.

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  • Humberto S.
    COO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best messaging tool for small and big companies"

    4 out of 5 stars Posted 2021-07-11

    Pros: I've been in small and big companies and slack has worked for both as messaging tool. I like channel creation and management. It's easy to find messages since it has a powerful search engine. A lot of integrations available for other tools. It's cheap compared to other options in the market.

    Cons: Voice notes would be good to add.
    Voice calls and conferencing need improvement, not many features aside screen sharing.
    For not "techie" people can be overwhelming to understand.

    Overall: I'd recommend slack as main messaging tool for any team looking for any. The way you can thread messages, store them in channels and avoid having infinite conversations in a single chat.

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  • David G.
    Operational Security
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 3 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Powerful chat system"

    4 out of 5 stars Posted 2021-07-09

    Pros: Easy to use.
    Easy to switch between company.
    Great support over years.
    File transfer with a single click.
    Possibility to add emoji.

    Cons: No voice system (like Discord, Teams..)
    Screen sharing quality is not bad.
    Scaling support isn't really good.

    Overall: I use slack for more than 4 years now and I really love it. But with the pandemic we need to increase the voice communication between our team members. Slack doesn't have a push to talk room. To do so we use Discord.

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  • Faraz M.
    Flutter Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "The best software to communicate within teams."

    4 out of 5 stars Posted 2021-07-02

    Pros: - Slack allows the user to make small groups for people working on the same projects.
    - Slack supports audio and video calls within the software.
    - It supports integration with numerous third-party applications.

    Cons: - The storage that Slack provides is very limited.
    - File sharing can be a bit slow sometimes.

    Overall: Overall, Slack can be used for efficient communication between people working on the same projects. It can be used for various use cases such as about daily updates of the progress.

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  • Kausal T.
    Marketing & Sales Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "MULTIFUNCTIONAL TOOL"

    5 out of 5 stars Edited 2021-07-02

    Pros: It offers one loop to revolve and manage other platforms without switching one by one. I enjoyed its communication functions. The smartphone platform also robust. You can import many supported platforms in its channel, also the interface was amazing.

    Cons: The cloud backup support is not reliable. Also, gives less customization.

    Overall: Slack gives us an organized software to communicate and manage other integrated platforms. It is suitable for any kind of business ( IT, manufacturing and others). Slack also works pretty smoothly on smartphone platforms. Overall, Slack is best in all aspects.

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  • Gary D.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Master at Organizing Chats"

    4 out of 5 stars Posted 2021-06-29

    Pros: Communicate with any team member from anywhere in the world. Keeps your convos organized in channels and neatly kept. Lots more use for this than just team members. Send broadcast messages to any group you create.

    Cons: If you don't keep your channels at a minimum too many channels can get out of hand. You could have way to many messages and get distracted by all the chatter.

    Overall: Come in with a clear way to organize your chats and you won't get overwhelmed by the notifications. Organize all your chats in one place have records of everything that is shared. Great app!

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  • Zuveria H.
    DevOps Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Planning and communication tool for organizations."

    5 out of 5 stars Posted 2021-06-28

    Pros: 1. It can be used for one on one communication.
    2. Catching up, and communicating among large groups, is very easy with Slack.
    3. It has a nice user-friendly UI.

    Cons: 1. Sometimes the message notification have delays.

    Overall: Overall, Slack is primarily used for communication between large groups or organization, because of its rich functionalities it is very easy to communicate with colleagues remotely.

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  • Gaurav P.
    Senior Software Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 5,000 - 9,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Slack is the one of the most popular business communication software. Highly recommending! "

    5 out of 5 stars Posted 2021-06-19

    Pros: Slack is the appropriate software for small, medium, or large organization. This software is capable of adapting to any work area and allows all sectors to maintain wide communication that helps them have a better sharing of information and data of great importance.

    Our whole organization is using Slack for internal conversation and file sharing between organizations. We can solve [any] problem by using slack in our community.

    - Awesome interface and easy in use!
    - We can manage/schedule the meetings.
    - File sharing functionality.
    - Notification feature is awesome.
    - Calling directly from web and from mobile app.
    - We can create customized channels.

    Cons: Nothing to dislike. It is a one of the best communication tool in market.

    Overall: Slack is a good corporate messenger. There you can chat, create threads and groups and even call. Really helpful thing.
    Slack has been a great platform for communication, interaction and development of all kinds of tasks online, with the COVID-19, Slack has been a very important software in our company.

    One of the great features I would say has to be the amount of possible integrations it has. Slack has the largest collection of integrations I have seen in a software that offers a few option.

    - One to one communication
    - It is an excellent project management tool.
    - Backlog feature is awesome.
    - Group communication
    - Audio/video calling feature
    - Notification functionality
    - User interface is very easy.

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  • A Slack User
    Machine Learning Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 20,000 or More
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great chatting and video app"

    5 out of 5 stars Posted 2021-06-16

    Pros: I love the marking feature slack during video call. I can use the virtual "pen" to mark on my colleague's screen and she/he can see where I mark. That's the most valuable function I love about this app. And code formatting and highlighting features are amazing!

    Cons: I've used it for 2 years, not even one word on complaints. It's a perfect app for a programmer.

    Overall: Free, easy to use, code formatting, fun emoji... I usually don't give a software 5 starts, but Slack will be the ONE. There are too many great to have functions of this app. A must-to-have communication tool for all programmers / engineers / researchers / students.

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  • A Slack User
    Sales Development
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "I use this every day"

    5 out of 5 stars Posted 2021-06-11

    Pros: It’s an amazing software to maintain contact and different discussions at work, particularly with so much happening remote these days. Helps me keep in touch with my team and communicate with other individuals and teams across the organization.

    Cons: Sometimes people can reply in a thread and out of a thread, so that can get confusing, but it’s more user error than a problem with the software.

    Overall: Overall, I would highly recommend Slack to anyone organization that is looking to improve their communication internally within teams, and across teams.

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  • Clarissa H.
    Benefit advisor
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "I love Slack"

    5 out of 5 stars Posted 2021-06-10

    Pros: Runs smooth and lets you organize your group chats by category which makes is so much easier to find the information you need when you need it. I love how easy it is to use and it's a great way to keep communication running smoothly between coworkers and managers in remote job settings. Would recommend to any remote company looking for an easy way to communicate with their employees.

    Cons: Hardly have any cons that I can think of, occasionally I have experienced a slight delay or freeze in the app but that has only happened once over the last 9 months so overall there are no cons I can say about this app.

    Overall: Overall the Slack app and desktop version both work great and fast. Hardly experience any type of lag or delay when sending messages and the layout is easy to use and very well organized. Would recommend to any company to use.

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  • Radhika S.
    IOS Developer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Best communication tool for big organizations."

    4 out of 5 stars Posted 2021-06-02

    Pros: - It has quite good and easy-to-use UI and UX.
    - It comes with pretty useful tools for project management.
    - The translation tools help in communicating with people speaking different languages.

    Cons: - It is a very battery-consuming software.
    - Limitation of storage.
    - Alerts don't always work properly.

    Overall: Overall, Slack can be used to make groups, channels, and rooms to communicate between organizations. Though the UI can take time to get used to it, it is a very easy-to-use tool.

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  • Divya C.
    Chief Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Simple and secure "

    4 out of 5 stars Posted 2021-05-17

    Pros: It is a most suitable conversation which involves a lot of discussions.
    You can sub reply to a message which needs to be done in a discussion.
    It is simple and easy to understand.

    Cons: The features are limited to basic.
    Price is not reasonable as per what it provides.

    Overall: I have been using it for a limited number of the participant where my focus is more on group chat rather than a group video call.
    It can handle a good number of participant chatting via messages but not via video call.

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  • Aryan I.
    Content Writer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "The best tool to communicate between colleagues."

    4 out of 5 stars Posted 2021-05-13

    Pros: - Easy to use software with an appealing user interface.
    - Sharing of files and messages is very easy.
    - Calls can be made directly through the web.
    - It can be integrated with a lot of software without any hassle.

    Cons: - The version deletes the messages after some days.
    - It only works fine in systems with average to good RAM, because it takes up a lot of RAM while functioning.

    Overall: Overall, Slack is an easy way to make conversations between groups and organizations. Everything gets saved in the database if you have opted for the subscription.

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  • Dominik R.
    Senior Project Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Determines productivity through a set of actions"

    5 out of 5 stars Posted 2021-04-28

    Pros: Talking about Slack is talking about constant improvement and performance; I can control the activities through interaction with other team members. I use it to know what my coworkers are doing on specific projects. The interface is lovely, has excellent themes, and you have a very dynamic effect that helps to appreciate a successful work.

    Cons: Slack should be a little more specific when evaluating my support requests. They answer quickly but are repetitive when adding an accurate answer.

    Overall: We frequently use this software to feed our information repetitively and to be aware of what we have accomplished as a whole, thus giving the company a specific balance sheet of the daily activities being performed. Projects are managed straightforwardly, and we can have maturity in an administration that is reflected over time. It can be synchronized and configured quickly; it can be integrated with multiple platforms; I like it very much. I consider it a fundamental tool that many organizations should have in their work plan.

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  • Ross G.
    Senior Account Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Intuitive and effective communication channels to foster collaboration among colleagues "

    5 out of 5 stars Posted 2021-04-24

    Pros: I love how intuitive Slack is and how easy it is to create channels to discuss, debate, and provide views of ongoing work and projects; it makes communication and collaboration more fun and effective; since using it, I have had no problem staying connected with my colleagues and moving our projects forward to meet goals. Slack also has excellent customer service.

    Cons: An integrated video conferencing feature would be a plus, and in my opinion, the only thing this tool lacks to be the most complete of its kind. It is excellent, and everything within Slack works efficiently.

    Overall: Slack is what we needed for workgroups to stay segmented and provide their views and opinions in the right work channels. It's extremely easy to use, saving users time while keeping them sharing information and moving projects forward. It has been of great benefit in keeping our productivity at its peak. The customer service is very good, and it works great. You will enjoy it as much as we do.

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  • A Slack User
    Senior Implementation Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Slack keeps remote teams close in the remote world"

    5 out of 5 stars Posted 2021-04-13

    Pros: Very intuitive interface (aka glorified IRC), lots of 3rd party integrations and addons, multiple platforms supported, audio and video calling, and frequent updates.

    Cons: There were some serious outages in the last year and the mobile app is pretty slow these days.

    Overall: We've had Hipchat and Cisco Spark before and neither received accolades in the company. Slack was quickly adopted by the masses and everyone is enjoying it. The app has tons to offer and definitely makes team collaboration legit in the current remote world.

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  • A Slack User
    Co-Admin
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Good app for Official Communication"

    5 out of 5 stars Posted 2021-04-05

    Pros: It's a good application for communicating virtually over the chat or over the call with up to date features suitable for the current trend.

    Cons: I found no cons for this application, everything seems good.

    Overall: Overall experience of this application is great, it's undoubtedly a great tool for Communication with no remarks.

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