Audience
Hospice and palliative care
About SmartChart
SmartChart is mumms Software's revolutionary program for end-of-life care. mumms' focus has been solely on hospice and palliative care for the last thirty years. SmartChart was built specifically with hospice and palliative care workflows in mind, so you can focus on what you do best; quality patient care. It empowers you to make faster and better decisions as a coordinated team every day.
* Hospice compliance is the foundation of SmartChart with required questions that negate double documentation
* SmartChart's billing engine, ClearPay, ensures that over 99% of our agencies’ claims are accepted for reimbursement
* SmartChart is a completely web-based system that is compatible with a wide array of devices
* Mobile functionality for e-Prescribing, the certification process, and select documentation
*Review patients in under 2 minutes or fewer in SmartChart's IDG feature
*Utilize 200+ administrative, clinical, and financial reports to slice and dice your agency's data
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Pricing
Starting Price:
$855/month
Pricing Details:
SmartChart is billed on a patient-per-day price model. mumms Software bills for a minimum patient census of 19.
Company Information
mumms Software
Founded: 1989
United States
www.mumms.com
Videos and Screen Captures
Hummingbird's SmartChart
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
SmartChart Frequently Asked Questions
Q: What kinds of users and organization types does SmartChart work with?
SmartChart works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SmartChart support in their product?
SmartChart supports these languages: English and Spanish.
Q: What kind of support options does SmartChart offer?
SmartChart offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does SmartChart integrate with?
SmartChart integrates with: FrameworkLTC, MatrixCare, and Trella Health CRM.
Q: Does SmartChart have an API?
Yes, SmartChart has an API.
Q: Does SmartChart have a mobile app?
Yes, SmartChart has a mobile app for iPhone, iPad, and Android.
Q: What type of training does SmartChart provide?
SmartChart provides training in the form of documentation, live online, webinars, in person, and videos.
Q: How much does SmartChart cost?
Pricing for SmartChart starts at $855/month.
Q: What pricing for support is available for SmartChart?
SmartChart offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for SmartChart?
SmartChart offers training included with purchase and additional fee / premium available.
SmartChart Product Features
Hospice
Assessment Management
Supported
Bereavement Management
Supported
Care Planning
Supported
Claims Management
Supported
EMR / EHR
Supported
Medication Tracking
Supported
Patient Intake
Supported
Scheduling
Supported
Volunteer Management
Supported
Physician Portal
Not Supported
SmartChart Verified User Reviews
Write a Review-
Probability You Would Recommend? 6 out of 10
"Hummingbird Software" 3 out of 5 stars Posted 2022-01-11
Pros: Sticky Notes, being able to have multiple windows open for ease of finding information while in a note. Support desk is impressive, very responsive, and always friendly!
Cons: Nothing flows cohesively, many many glitches, No functioning Plan of Care. The forms do not include questions for areas of required information, for example on the discharge summary, there is a lot of required info that is not included and must be memorized by staff to include on the document for compliance. That is one example, we have found MANY!
Overall: Very disappointed in the clinical side. I am hoping when we can start billing, I am much more impressed with that side of the software.
Read More...Reply from SmartChartEdited 2022-01-13
Thank you for your honest critique and appreciation of our support team! The mumms team is eager to assist your agency to begin billing all claims through ClearPay. After surveying our agencies in 2021, mumms Software has re-designed Hummingbird where all documentation is generated in the patient's SmartChart. These efforts are a part of phased releases to eliminate CII and keep documentation and the improved comprehensive plan of care within the SmartChart. These releases began this week as we began transitioning our clients to the new Hummingbird clinical experience with a series of webinars. Hummingbird's new design has improved workflows, automations, dashboards, and tools to empower clinicians. In these webinar sessions, we will walk through the new comprehensive workplace, what’s new, what’s coming, and provide insight into why these innovations are occurring. Take this opportunity to see the new widgets with access to vitals and measurements, medications, creating visits, forms, orders, careplans problems, historical data, and much more all in one location. We hope that a member of your organization is able to join us on a session each week for a preview of a new portion of the SmartChart. Part 1 - Jan 11, 11 AM or Jan 13, 3:30 PM – 1 Hr Part 2 - Jan 18, 11 AM or Jan 20, 3:30 PM – 1 Hr Part 3 - Jan 25, 11 AM or Jan 27, 3:30 PM – 1 Hr. You are able to sign-up for these webinars within the User Experience section of www.mumms.com. Thank you again for your honest feedback, as we continue to improve Hummingbird's clinical functionality! -
Probability You Would Recommend? 7 out of 10
"From a support perspective" 3 out of 5 stars Posted 2022-01-07
Pros: Support team is very helpful in resolving issues quickly.
Continuing to improve features.
C2 uses Chrome.
Smartchart and Clearscripts.Cons: C2 not available offline.
At times, I see multiple tickets for visit not in chart and unable to close visit.Overall: Mumms support staff is top notch and although there are repeating issues (visit not in chart and unable to close visit), the support team is efficient in resolving these issues as well as others that come up. The system continues to improve. Still waiting for the offline availability of C2.
Read More...Reply from SmartChartEdited 2022-01-13
Hi Scott, Thank you for your valued feedback regarding your agency's experience using Hummingbird! We are very proud of our hard-working support team and appreciate your kind words. Over the last year, we recognized the need to eliminate CII and are happy to announce that you will no longer have to utilize CII amongst our latest SmartChart releases. In this month's webinar sessions, we will walk through Hummingbird's new comprehensive workplace, what’s new, what’s coming, and provide insight into why these innovations are occurring. Take this opportunity to see the new widgets with access to vitals and measurements, medications, creating visits, forms, orders, careplans problems, historical data, and much more all in one location. We hope that a member of your organization is able to join us on a session each week for a preview of a new portion of the SmartChart. Part 1 - Jan 11, 11 AM or Jan 13, 3:30 PM – 1 Hr Part 2 - Jan 18, 11 AM or Jan 20, 3:30 PM – 1 Hr Part 3 - Jan 25, 11 AM or Jan 27, 3:30 PM – 1 Hr. You are able to sign-up for these webinars within the User Experience section of www.mumms.com. Thank you again for your honest feedback, as we continue to improve Hummingbird's clinical functionality!
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