Audience
Companies looking for a complete Help Desk solution
About Softeligent
Softeligent will help you better manage telecom expenses, including telephone, Internet, data lines, and wireless services. Use Softeligent to optimize services, so you can lower the costs associated with wireless devices and service contracts. Plus, keep track of your inventory. Use Softeligent to determine how IT-related expenses should be allocated to the various departments within your enterprise. Through Softeligent, you can keep track of your IT assets, so you can better manage what you own.
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Pricing
Starting Price:
$250 per month
Integrations
No integrations listed.
Company Information
Softeligent
United States
softeligent.com
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Product Details
Platforms Supported
Cloud
Android
Training
Documentation
Live Online
In Person
Support
Online
Softeligent Frequently Asked Questions
Q: What kinds of users and organization types does Softeligent work with?
Softeligent works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Softeligent support in their product?
Softeligent supports these languages: English.
Q: What kind of support options does Softeligent offer?
Softeligent offers support via online.
Q: Does Softeligent have a mobile app?
Yes, Softeligent has a mobile app for Android.
Q: What type of training does Softeligent provide?
Softeligent provides training in the form of documentation, live online, and in person.
Q: How much does Softeligent cost?
Pricing for Softeligent starts at $250 per month.
Softeligent Product Features
Help Desk
Automated Routing
Supported
IT Asset Management
Supported
Alerts / Escalation
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
