Audience

Individuals searching for a solution to manage, block, and protect their phones against scam calls

About T-Mobile Scam Shield

Our free Scam Shield ™ app gives you control over T-Mobile’s anti-scam protections like scam ID, scam block, and caller ID, and is available to all T-Mobile postpaid customers. T-Mobile Scam Shield is a free app available to all T-Mobile postpaid customers on Android & iOS. View the number of scam likely calls. Turn on scam block. Report telemarketer, fraud, and scam calls. Report unwanted or misidentified calls. Turn on inbound caller ID. View your outbound caller ID name. Allow specific numbers to always ring through. Premium Scam Shield features are available for an additional charge. Block whole categories of calls, like telemarketers or political solicitors. Blocked number lists are stored on the network and automatically transfer to new devices. Perform a reverse number lookup for unknown callers. Includes voicemail-to-text, providing voicemail transcripts in the visual voicemail app or via text.

Pricing

Starting Price:
Free
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 3 User Reviews

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Company Information

T-Mobile
United States
www.t-mobile.com/support/plans-features/t-mobile-scam-shield-app

Videos and Screen Captures

T-Mobile Scam Shield Screenshot 1
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Product Details

Platforms Supported
iPhone
iPad
Android
Training
Documentation
In Person
Videos
Support
Phone Support
Online

T-Mobile Scam Shield Frequently Asked Questions

Q: What kinds of users and organization types does T-Mobile Scam Shield work with?
T-Mobile Scam Shield works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does T-Mobile Scam Shield support in their product?
T-Mobile Scam Shield supports these languages: English.
Q: What kind of support options does T-Mobile Scam Shield offer?
T-Mobile Scam Shield offers support via phone support and online.
Q: What other applications or services does T-Mobile Scam Shield integrate with?
T-Mobile Scam Shield integrates with: IoTFlows and Mesh Systems.
Q: Does T-Mobile Scam Shield have a mobile app?
Yes, T-Mobile Scam Shield has a mobile app for iPad, iPhone, and Android.
Q: What type of training does T-Mobile Scam Shield provide?
T-Mobile Scam Shield provides training in the form of documentation, in person, and videos.
Q: Does T-Mobile Scam Shield offer a free trial?
Yes, T-Mobile Scam Shield offers a free trial.
Q: How much does T-Mobile Scam Shield cost?
Pricing for T-Mobile Scam Shield starts at Free.

T-Mobile Scam Shield Product Features

T-Mobile Scam Shield Verified User Reviews

Write a Review
  • E. M.
    User
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Sucks. "

    1 out of 5 stars Posted 2026-05-15

    Pros: Nothing.

    Cons: Can't block calls. It sucks.

    Overall: Sucks. I may go back to McAfee. Can't block any numbers from calling. What kind of protection is that?

    Read More...
  • A T-Mobile Scam Shield User
    Customer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    ""New" change is worthless and exploits T-Mobile customers "

    1 out of 5 stars Posted 2025-07-30

    Pros: Original Scam Shield was phenomenally good and effective. I used to get pretty much no spam or scam calls before they change it to exploit customers with ads and make it too difficult to use. The new Spam Shield is worthless.

    Cons: Now that greedy exploitive T-Mobile has changed the once very easy to use Spam Shield customers apparently no longer use it, so now we're getting constant Scam calls. Since T-Mobile has gone this way to betray it's customers I'll be changing phone carriers at the first good offer from another carrier.

    Overall: Absolutely horrible and now almost totally ineffective since it's now a pain in the ass to use. Since it's now so horrible customers are not using it as much so I'm back to being continually bombarded with scam calls. Great going T-Mobile. 👏

    Read More...
  • Jim S.
    Const. Superintendent
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Useless unless purchase"

    1 out of 5 stars Posted 2022-11-30

    Pros: Nothing.
    It is a false promise of free spam APP, however, the free version is useless.
    You have to purchase the paid subscription.

    Cons: It was useless unless you bought the paid subscription "Premium".

    Overall: It was a misleading ad for T-Mobile free spam blocker.
    It was useless unless you purchased the Paid subscription!!

    Read More...
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