Audience
Support leads, owners, compliance and IT staff who answer customer questions from published content.
About Viavitna
Viavitna is a website chatbot and AI assistant that answers questions using approved website pages, policies, FAQs, and documentation. It retrieves source material, returns answers with citations, and can abstain or provide a relevant passage when the content does not support an answer. Teams can upload Markdown, HTML, or plain-text content, review and test a draft collection, then publish a chat widget with a script tag. The product supports a direct answer API and a read-only MCP endpoint for server-side clients. It is available as a managed hosted service or as an owned self-hosted deployment on customer-controlled hardware, with models and content running within the chosen environment. Typical uses include customer support, policy and product questions, regulated public information, and internal knowledge access. Hosted pricing is flat monthly rather than metered per question; an owned license is also offered.
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Pricing
Starting Price:
$149/month
Pricing Details:
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Company Information
ASL LLC
Founded: 2017
United States
viavitna.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Linux
On-Premises
Training
Documentation
Support
Online
Viavitna Frequently Asked Questions
Q: What kinds of users and organization types does Viavitna work with?
Viavitna works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Viavitna support in their product?
Viavitna supports these languages: English and Spanish.
Q: What kind of support options does Viavitna offer?
Viavitna offers support via online.
Q: What other applications or services does Viavitna integrate with?
Viavitna integrates with: Model Context Protocol (MCP).
Q: Does Viavitna have an API?
Yes, Viavitna has an API.
Q: What type of training does Viavitna provide?
Viavitna provides training in the form of documentation.
Q: How much does Viavitna cost?
Pricing for Viavitna starts at $149/month.
