Audience

Companies interested in a low-cost but powerful business VoIP system or contact center

About VoIPco Telecom

VoIPco offers a wide range of services and a robust choice of features to enhance your business telecom experience. VoIPco enables most businesses to upgrade their business telephone system and realize a Return On Investment within 6-12 months. Access your telecom services across your IT network, including computers, desktop phones and mobile phones. Unified Communications (UC) is the seamless integration of voice, video, chat, contact center/IVR applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.

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Pricing

Starting Price:
$12.99 per month
Pricing Details:
Custom Pricing Available For Every Client
Free Trial:
Free Trial available.

Integrations

API:
Yes, VoIPco Telecom offers API access
See Integrations

Ratings/Reviews - 5 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews for VoIPco Telecom Write a Review

Company Information

VoIPco Telecom
Founded: 2007
United States
www.voipco.com

Videos and Screen Captures

VoIPco Telecom Screenshot 1
VoIPco Telecom Screenshot 1 VoIPco Telecom Screenshot 2 VoIPco Telecom Screenshot 3 VoIPco Telecom Screenshot 4 VoIPco Telecom Screenshot 5 VoIPco Telecom Screenshot 6
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Not Offered
Support
Phone Support
24/7 Live Support
Online

VoIPco Telecom Frequently Asked Questions

Q: What kinds of users and organization types does VoIPco Telecom work with?
VoIPco Telecom works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does VoIPco Telecom support in their product?
VoIPco Telecom supports these languages: English.
Q: What kind of support options does VoIPco Telecom offer?
VoIPco Telecom offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does VoIPco Telecom integrate with?
VoIPco Telecom integrates with: Sugar Connect, ConnectWise Automate, Microsoft 365, Salesforce, and Zapier.
Q: Does VoIPco Telecom have an API?
Yes, VoIPco Telecom has an API.
Q: Does VoIPco Telecom have a mobile app?
Yes, VoIPco Telecom has a mobile app for Android, iPhone, and iPad.
Q: What type of training does VoIPco Telecom provide?
VoIPco Telecom provides training in the form of documentation, live online, webinars, in person, videos, and not offered.
Q: Does VoIPco Telecom offer a free trial?
Yes, VoIPco Telecom offers a free trial.
Q: How much does VoIPco Telecom cost?
Pricing for VoIPco Telecom starts at $12.99 per month.
Q: What pricing for support is available for VoIPco Telecom?
VoIPco Telecom offers support included with purchase.
Q: What pricing for training is available for VoIPco Telecom?
VoIPco Telecom offers training included with purchase.

VoIPco Telecom Product Features

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Escalation Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported
Database Not Supported

Cloud PBX

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Unified Communications

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing

Electronic Hand Raising Supported
Mobile Access Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Workforce Management

Budgeting & Forecasting Supported
Contractor Management Supported
Employee Lifecycle Management Supported
Labor Projection Supported
Performance Appraisal Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

VoIPco Telecom Additional Categories

VoIPco Telecom Verified User Reviews

Write a Review
  • Rita D.
    Bookkeeper
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "GREAT SERVICE"

    5 out of 5 stars Posted 2021-07-17

    Pros: I like that this service is super easy to use! Never had a problem. Customer service is excellent. Very quick to answer questions!

    Cons: NONE! No cons here! Never had any issues or complaints!

    Overall: I highly recommend Voipco. The system is easy to use and customer service is great! If your looking for an easy and reliable system, this is the one to use!

    Read More...
  • Vanessa M.
    Office Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great Product"

    5 out of 5 stars Posted 2021-07-16

    Pros: We've been using the Voipco Phone System for over 10 years. The system is easy to use and the customer service is A+

    Cons: No cons to report at this time. Great company!!!!

    Overall: We've had a great overall experience and hope to continue to do so for many years to come!

    Read More...
  • DEBORAH P.
    Admin
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "GREAT SERVICE!!!"

    5 out of 5 stars Posted 2021-07-16

    Pros: My firm has worked with Voipco for years. Great service. Never have any major issues. When we need anything it is always taken care of immediately.

    Cons: None. We have never had any issues with our service. The support team and owner are great!

    Overall: Excellent service!!! Support team is always there when you need them. would recommend to other firms.

    Read More...
  • Chris P.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Excellent product and service"

    5 out of 5 stars Posted 2021-07-16

    Pros: We've had our phone service from Voipco Telecom for 10 years and the service and phones are great.

    Cons: None.

    Overall: Highly recommend!

    Read More...
  • Regina C.
    Office Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "EXCELLENT CUSTOMER SERVICE"

    5 out of 5 stars Posted 2021-07-16

    Pros: Excellent customer service. Will always return phone calls and emails promptly. Any user issues were rectified as quickly as possible. Always open to feed back. Application is very user friendly.

    Cons: It would not be fair to just think of something that I didn't like. Any issue was always immediately addressed and most issues were because we were used to using a land line system rather than VOICE OVER INTERNET.

    Overall: I would highly recommend using this company. I just love that I can call Chrystal and if she does not immediately answer, she will get back to me within the same day. It is very hard to speak to a live body in today's world or to find people that genuinely care about the service they are providing. This company cares and it shows.

    Read More...
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