Audience
Organizations of all sizes
About WalkMe
Empower users to keep pace with technology by enabling true digital adoption. WalkMe’s Digital Adoption Platform (DAP) makes it effortless to use any software, website, or app. Combined with proactive, step-by-step guidance, our comprehensive solution analyzes and automates processes so users can complete tasks easily in the moment of need.
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Pricing
Free Version:
Free Version available.
Integrations
Company Information
WalkMe
Founded: 2011
United States
www.walkme.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
WalkMe Frequently Asked Questions
Q: What kinds of users and organization types does WalkMe work with?
WalkMe works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does WalkMe support in their product?
WalkMe supports these languages: English.
Q: What kind of support options does WalkMe offer?
WalkMe offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does WalkMe integrate with?
WalkMe integrates with: AlayaCare, AppBilling, AppHelp, AppInsights, AppMarket, AppReseller, AppWise, Parsey, Cornerstone Saba, SAP Store, and Toonimo.
Q: Does WalkMe have a mobile app?
Yes, WalkMe has a mobile app for iPad and iPhone.
Q: What type of training does WalkMe provide?
WalkMe provides training in the form of documentation, live online, webinars, and in person.
WalkMe Product Features
Customer Engagement
Analytics
Supported
Churn Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Live Chat
Supported
Communication Management
Not Supported
Community Management
Not Supported
Gamification
Not Supported
Video Content
Not Supported
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Survey Management
Supported
Trend Analysis
Supported
Feedback Management
Not Supported
Sentiment Analysis
Not Supported
Text Analysis
Not Supported
Digital Adoption Platforms
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
In-App Training
Supported
Launch Management
Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Data Validation
Not Supported
Multi-Language
Not Supported
Experience Management
Analytics
Supported
Customer Segmentation
Supported
Action Management
Not Supported
Dashboard
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
