Audience
Hotels in need of a management system solution to automate the guests' entire experience journey from inquiry to payment
About Zenya
Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.
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Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.
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Company Information
Zenya
Founded: 2014
United States
zenya.io
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Product Details
Platforms Supported
Cloud
Android
Training
Documentation
Live Online
Support
24/7 Live Support
Online
Zenya Frequently Asked Questions
Q: What kinds of users and organization types does Zenya work with?
Zenya works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Zenya support in their product?
Zenya supports these languages: English.
Q: What kind of support options does Zenya offer?
Zenya offers support via 24/7 live support and online.
Q: What other applications or services does Zenya integrate with?
Zenya integrates with: Alexa Smart Properties and Amazon.
Q: Does Zenya have an API?
Yes, Zenya has an API.
Q: Does Zenya have a mobile app?
Yes, Zenya has a mobile app for Android.
Q: What type of training does Zenya provide?
Zenya provides training in the form of documentation and live online.
