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Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.

Qwen2.5-VL is the latest vision-language model from the Qwen series, representing a significant advancement over its predecessor, Qwen2-VL. This model excels in visual understanding, capable of recognizing a wide array of objects, including text, charts, icons, graphics, and layouts within images. It functions as a visual agent, capable of reasoning and dynamically directing tools, enabling applications such as computer and phone usage. Qwen2.5-VL can comprehend videos exceeding one hour in length and can pinpoint relevant segments within them. Additionally, it accurately localizes objects in images by generating bounding boxes or points and provides stable JSON outputs for coordinates and attributes. The model also supports structured outputs for data like scanned invoices, forms, and tables, benefiting sectors such as finance and commerce. Available in base and instruct versions across 3B, 7B, and 72B sizes, Qwen2.5-VL is accessible through platforms like Hugging Face and ModelScope.