Audience
Manufacturers and retailers seeking a solution to enhance their warranty management processes and improve customer satisfaction
About iWarranty
iWarranty is an AI-powered digital warranty management platform designed to streamline and enhance the post-purchase experience for manufacturers, retailers, and consumers. It offers a comprehensive suite of solutions, including digital warranty registration via QR codes, automated claims processing, repair management, and a sustainable CRM system. It enables real-time tracking of product registrations, claims, repairs, and replacements, providing valuable insights into product performance and customer behavior. By digitizing warranty processes, iWarranty reduces paper waste and e-waste, contributing to sustainability efforts. It also features fraud prevention mechanisms, ensuring the authenticity of warranty claims. iWarranty's mobile application facilitates seamless communication between customers, manufacturers, and repair centers, enhancing customer satisfaction and loyalty.
Other Popular Alternatives & Related Software
Evia WMS
For a mobile dealer or a CSR, managing the warranty and RMA record for a huge number of mobile phones on a daily basis is itself a tedious job. Every day, hundreds of mobiles are received either for replacement, refund or repair, and keeping a track of each of them can be really difficult. Moreover you have to ensure that timely action is taken on every handset received from the customer. This is where a Warranty Management System comes handy. Evia's Warranty Management System offers end-to-end solutions to its clients. Our comprehensive application helps customers increase their productivity. What's more, collectively, Evia's warranty management software called as 'WMS', helps increase overall product quality by tracking typical claims and in turn, their operational costs. This further increases customer satisfaction. Here is a detailed picture of how Evia's Warranty Management System for mobile suppliers helps increase dealers' productivity and business.
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Warly
Warly is web-based warranty management software for retailers and service businesses that issue product or service warranties, including electronics, solar and energy, appliance, automotive, repair, and HVAC businesses. Staff create digital warranty passports by entering customer, product, and coverage details; each can be associated with the issuing business, terms, and a unique scannable QR code. Businesses can share warranty access through QR codes or WhatsApp, and customers can open the warranty without installing an app or creating an account. Warly keeps warranty records together with customer details and service history, with search tools for finding products and customers. A free workspace includes 25 lifetime warranty passports. The service is designed to replace paper warranty documents and provide customers with a convenient way to retrieve warranty details when needed.
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Claimlane
Claimlane is a warranty and returns management platform for brands and retailers selling physical products. It handles warranty registration, claims, repairs, replacements, returns, and spare parts in one system, for both B2C and B2B claim flows. Customers submit claims through a branded self-service portal with photos, videos, serial numbers, and order details, so support teams get complete cases from the start. Claimlane’s AI Agent, the first AI agent purpose-built for warranty claims and returns, reviews images and videos, applies warranty rules per product and supplier, and recommends or auto-approves resolutions. Teams can route claims to suppliers and see which products and suppliers cause the most issues. Claimlane connects to 75+ systems, including Shopify, WooCommerce, ERPs, Zendesk, and shipping providers. MaxGaming resolves complex RMA cases 77% faster with the AI Agent, and Davidsen went from 5 agents on claims to 1-2.
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Tavant Warranty
Tavant Warranty is an industry-leading warranty management solution that brings together OEMs, suppliers, and service channel partners in a real-time collaborative environment. The product enables end-to-end warranty lifecycle management and is the only solution of its kind on the Salesforce platform. The product has evolved with over 20 years of experience working with leading manufacturers globally.
Tavant Warranty helps reduce warranty spend, increase supplier recovery, reduce claim processing, and consolidate fragmented warranty data to improve forecasts. Tavant continues to add new components to its warranty management suite. TMAP (Tavant Warranty Analytics Platform) is one such product that uses the latest artificial intelligence techniques to generate actionable insights. Other extended modules like Supplier recovery, Campaign Management, Audit Management, Field service management, etc. cover the entire gamut of aftermarket services for the manufacturers.
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Integrations
No integrations listed.
Company Information
iWarranty
Founded: 2019
United Kingdom
iwarranty.co
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online
iWarranty Frequently Asked Questions
Q: What kinds of users and organization types does iWarranty work with?
iWarranty works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does iWarranty support in their product?
iWarranty supports these languages: English.
Q: What kind of support options does iWarranty offer?
iWarranty offers support via 24/7 live support and online.
Q: What type of training does iWarranty provide?
iWarranty provides training in the form of documentation, live online, and in person.
