Audience
Independent hotels, hotel groups, and hospitality businesses seeking an all-in-one property management solution to streamline operations, boost revenue, and improve guest experiences
About roommaster
roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
roommaster
Founded: 1995
United States
roommaster.com
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Product Details
Platforms Supported
Cloud
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
roommaster Frequently Asked Questions
Q: What kinds of users and organization types does roommaster work with?
roommaster works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does roommaster support in their product?
roommaster supports these languages: English.
Q: What kind of support options does roommaster offer?
roommaster offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does roommaster integrate with?
roommaster integrates with: Akia, Canary Digital Tipping, Cendyn CMS, Cendyn Loyalty, Fedelta Point of Sale, Flexkeeping, Cendyn Guestrev, H&L POS, Idealpos, InTouch Data, IronWiFi, LodgIQ, Paired Plus, QuickBooks Online, Cendyn Revintel, UpsellGuru, Wave RMS, Whistle Messaging, and Windcave.
Q: What type of training does roommaster provide?
roommaster provides training in the form of documentation, live online, webinars, and in person.
Q: Does roommaster offer a free trial?
Yes, roommaster offers a free trial.
roommaster Product Features
Hospitality Property Management
Built-in Accounting
Supported
CRM
Supported
Extended Stay
Supported
Front Office Management
Supported
GDS / OTA Integration
Supported
Group Management
Supported
Guest Experience (GEM)
Supported
Housekeeping Management
Supported
Loyalty Program
Supported
Maintenance Management
Supported
Marketing Automation
Supported
Marketing Management
Supported
Multi-Property
Supported
Online Booking
Supported
Point of Sale (POS)
Supported
Reservations Management
Supported
Single Property
Supported
Catering
Not Supported
Employee Management
Not Supported
Reviews Management
Not Supported
Vacation Rental
Not Supported
Reservations
Activities Booking
Supported
Booking Notes
Supported
CRM
Supported
Customer Support
Supported
Group Reservations
Supported
Guest Management
Supported
Payment Processing
Supported
Promotions Management
Supported
Rate Management
Supported
Room Booking Management
Supported
Third Party Booking
Supported
roommaster Additional Categories
roommaster Verified User Reviews
Write a Review-
Probability You Would Recommend? 6 out of 10
"Works good for rooms" 3 out of 5 stars Posted 2020-05-09
Pros: Works good for rooms and you can configure the settings however you need to accommodate your layouts.
Cons: You can't track conversions for google ads as they don't have tracking ability.
Overall: Overall, it works if you don't need extra features. I still dislike how we can't add custom tracking code to track google ads conversions.
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