Claim phone numbers for Connect Customer in the Asia Pacific (Tokyo) Region
To claim a phone number for a Connect Customer instance you create in the Asia Pacific (Tokyo) Region, open an AWS support case and provide documentation that your business is located in Japan.
Important
You must provide three pieces of required documentation. For a list of acceptable identification, see Japan (JP), in the Region requirements for ordering and porting phone numbers in Connect Customer topic.
You cannot claim numbers for personal use, only for business use.
Connect Customer supports claiming the following phone numbers for instances created in the Asia Pacific (Tokyo) Region.
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Direct Inward Dialing (DID) numbers—DID numbers are also referred to as local numbers.
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050 prefix numbers.
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03 prefix for numbers in Tokyo.
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06 prefix for numbers in Osaka.
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Toll Free numbers
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0120 prefix numbers.
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0800 prefix numbers.
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Connect Customer does not offer phone numbers for other cities in Japan at this time.
Note
In Japan, toll free numbers typically come with a corresponding Direct Inward Dialing (DID) number with a prefix such as 03. This DID number receives incoming calls on behalf of the toll free number. When you claim a toll free phone number in Connect Customer, you receive and manage only the toll free number, not the corresponding DID number.
