Acefone vs. Dialpad Connect Comparison


Acefone	Dialpad Connect Dialpad 4.5 out of 5 stars
Learn More about Acefone Update Features for Acefone	Learn More about Dialpad Connect Update Features for Dialpad Connect	Add To Compare	Add To Compare

Acefone	Dialpad Connect
		Related Products net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 4.4 out of 5 stars 197 Ratings Visit Website for net2phone ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 4.7 out of 5 stars 115 Ratings Visit Website for ULTATEL Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 4.8 out of 5 stars 116 Ratings Visit Website for Yeastar P-Series PBX System PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 4.6 out of 5 stars 39 Ratings Visit Website for PBXware 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 4.4 out of 5 stars 1,237 Ratings Visit Website for 3CX Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 4.8 out of 5 stars 314 Ratings Visit Website for Squaretalk Zoom Phone Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics. 4.6 out of 5 stars 2,944 Ratings Visit Website for Zoom Phone Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 4.9 out of 5 stars 16 Ratings Visit Website for Signalmash Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 4.7 out of 5 stars 1,649 Ratings Visit Website for Community Phone
Acefone: About Acefone, founded in 2010, is a product-led communications company helping businesses simplify communication and deliver better customer experiences. Its cloud-based omnichannel CX platform, AceX, offers solutions including Interactions Hub, Contact Center Studio, API Connect, Campaigns, AI Voice Agents, Voice Streaming, and Xtract—covering customer engagement, contact centres, APIs, campaigns, AI automation, real-time voice, and conversation intelligence. Headquartered in Gurgaon, Acefone serves 5,000+ businesses worldwide with 200+ professionals across Gurgaon, Mumbai, and Bangalore. With 300+ features across Voice, WhatsApp, SMS, and other channels, robust integrations, APIs, ISO 27001 certification, and 99.5% uptime, Acefone enables scalable, secure, and seamless customer communication while helping organisations improve operational efficiency and deliver personalised experiences.	Dialpad Connect: About Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.
Acefone: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Dialpad Connect: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Acefone: Audience Businesses of all sizes	Dialpad Connect: Audience Businesses of all sizes seeking an AI-enhanced, all-in-one communication platform to unify voice, video, and messaging for improved team collaboration and customer engagement
Acefone: Support Phone Support Supported 24/7 Live Support Supported Online Supported	Dialpad Connect: Support Phone Support Supported 24/7 Live Support Supported Online Supported
Acefone: API Offers API Supported	Dialpad Connect: API Offers API Not Supported
Acefone: Screenshots and Videos View more images or videos	Dialpad Connect: Screenshots and Videos View more images or videos
Acefone: Pricing ₹1,599 per user per month Unlimited calling plans starting at just ₹1,599 per user per month. Free Version Not Supported Free Trial Not Supported	Dialpad Connect: Pricing $15/user/month We offer monthly and annual pricing for Dialpad Connect, Dialpad Support and Dialpad Sell. Free Version Not Supported Free Trial Supported
Acefone: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Dialpad Connect: Reviews/Ratings Overall 4.5 / 5 ease 4.7 / 5 features 4.4 / 5 design 4.6 / 5 support 4.4 / 5 Read all reviews
	Dialpad Connect: Pros & Cons from Real Users Pros Dialpad UberConference prioritizes the task of improving over time with your monthlies; it is straightforward to install and set up. I can do seminars and video conferences with people worldwide; it is the interaction software that I have liked the most. It has fulfilled the plan of communication and relationship of people in considerable time; we managed to maintain enjoyable collective participation of the company's members. This software offers the best conferencing features yet it comes at an affordable cost. Implementation is easy and there is no need for an expert. Using and understanding the many feature is seamless as well. Finally, I like that the quality of video and audio is outstanding. We have found Uberconference to be an ideal application as an alternative for videoconferencing with our collaborators. It has powerful video drivers that offer excellent quality even with the worst internet connection. What we found most useful is the practical and convenient way of sharing screens. The most notable thing that this application presents are its powerful call controls, it can be evidenced that it meets full video quality standards. In addition, it is very useful the option of shared screens that do not present any kind of interruption, so it is an excellent option for videoconferences. Uberconference stands out as one of the most secure video conferencing creation systems by having pin configurations for security. This is a simple and more convenient way than the traditional invitation system, because it is not required to notify all participants separately about the start of video conferences. Cons I would like it to be a little more flashy in terms of speed and display of messages; it makes it less fluid and defends how video calls are developed. Considering the capabilities of Dialpad Ai Meetings and the price point, I can barely find a single reason to raise complaints. We found a limitation in the application, the reason is that it only offers a version for mobile devices, which we consider inconvenient for more professional videoconferences. Similarly, it does not have a section for private chats, you must create a room with at least four participants. As disadvantages we have determined that it has certain limitations and shortcomings in terms of functions; it refrains from providing private conversation options, so it can only be used for conversations with more than two people. Likewise, it does not have an extension to mobile devices for conferences, which hinders its usability. When working with files stored in the cloud it is important to remember that you need all access permissions to be able to access them from the conferences. A recurring problem with Uberconference is that on that basis it becomes difficult for all people within the session to view the information.
Acefone: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Dialpad Connect: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Acefone: Company Information Acefone Founded: 2010 Gurugram, Haryana, India www.acefone.com	Dialpad Connect: Company Information Dialpad Founded: 2011 United States www.dialpad.com/business-communications/
Acefone: Alternatives Tragofone 4.5 out of 5 stars	Dialpad Connect: Alternatives Zoom Phone Zoom Communications 4.6 out of 5 stars
Acefone: net2phone 4.4 out of 5 stars	Dialpad Connect: Intermedia Unite Intermedia 4.2 out of 5 stars
Acefone: Monster VoIP 5.0 out of 5 stars	Dialpad Connect: Dialpad Support Dialpad 4.4 out of 5 stars
Acefone: GoTo Connect GoTo 4.6 out of 5 stars	Dialpad Connect: 8x8 Work 8x8
Acefone: Momentum View All	Dialpad Connect: VirtualPBX 4.7 out of 5 stars View All
Acefone: Categories AI Voice Agents Supported Business Phone Systems Supported Business VoIP Supported Call Center Supported Cloud PBX Supported	Dialpad Connect: Categories AI Sales Assistants Supported Business Phone Systems Supported Business Text Messaging Supported Business VoIP Supported Call Center Supported Call Tracking Supported Cloud PBX Supported Collaboration Supported Contact Center as a Service (CCaaS) Supported Team Chat Supported Team Communication Supported UCaaS Supported Unified Communications Supported Video Conferencing Supported Web Conferencing Supported
Acefone: Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported	Dialpad Connect: Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Not Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Not Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Show More Features Call Tracking Features Call Log Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Not Supported Conversion Tracking Not Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Supported Collaboration Features Brainstorming Not Supported Calendar Management Not Supported Chat / Messaging Supported Contact Management Supported Content Management Not Supported Document Management Not Supported Project Management Not Supported Real Time Editing Not Supported Task Management Not Supported Version Control Not Supported Video Conferencing Supported Team Chat Features End-to-End Encryption (E2EE) Not Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported Team Communication Features Activity / News Feed Not Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Not Supported Task Management Not Supported Video Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Not Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Not Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported
Acefone: Integrations Bullhorn Supported Freshdesk Supported Google Workspace Supported HubSpot CRM Supported Microsoft Dynamics 365 Supported Microsoft Teams Supported Salesforce Supported Zendesk Supported Zoho CRM Supported ADP Workforce Now Not Supported CRM-Hub Not Supported Chrome OS Not Supported Cloze Not Supported Gmail Not Supported Gong Not Supported Intercom Not Supported Microsoft Outlook Not Supported Miro Not Supported Rippling Not Supported SMS-Magic Not Supported Show More Integrations View All 13 Integrations	Dialpad Connect: Integrations Bullhorn Supported Freshdesk Supported Google Workspace Supported HubSpot CRM Supported Microsoft Dynamics 365 Supported Microsoft Teams Supported Salesforce Supported Zendesk Supported Zoho CRM Supported ADP Workforce Now Supported CRM-Hub Supported Chrome OS Supported Cloze Supported Gmail Supported Gong Supported Intercom Supported Microsoft Outlook Supported Miro Supported Rippling Supported SMS-Magic Supported Show More Integrations View All 81 Integrations
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