5.0 out of 5 stars
(14 Ratings)
Dealerships don’t lose customers because of price. They lose them when the phone rings and nobody answers, and when the manager hears about a problem only after the survey comes back.
Numa is the AI Operating System for car dealerships. Operator puts every caller in the right hands without a phone tree. Appointment Agent books service into real open slots, day or night. Smart Inbox keeps every call and text in one thread with the repair order beside it. LiveCSI™ catches the unhappy customer while they’re still in the shop. Opportunities books the declined work already sitting in your DMS, and Numa for Sales answers every sales call with full inventory context. Every product runs on one system with the customer’s full history.
More than 1,500 dealerships run on Numa, and they respond to customers in 13 minutes, compared with an industry average of nearly 23 hours. Numa connects to CDK, Reynolds & Reynolds, Tekion, Dealertrack, and Xtime, and is approved by GM, FordDirect, and Stellantis.
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4.6 out of 5 stars
(2944 Ratings)
Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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Sonant
Sonant is an AI receptionist built exclusively for property & casualty insurance agencies, enabling them to convert routine inbound calls into real revenue without adding staff. It provides 24/7 personalized, human-like voice interactions, instantly recognizes callers, captures quote or servicing requests, schedules appointments, routes calls to agents when needed, and automatically summarizes conversations to feed into agency systems. Sonant is multilingual (even within a single call), scales concurrently across many calls, and integrates with major Agency Management Systems (AMS) like EZLynx, Momentum, QQCatalyst, HawkSoft, AMS360, AgencyZoom, Zywave, InsuredMine, and others, as well as calendars and automation tools. It’s optimized for ultra-low latency and is “tuned” for insurance workflows, with guardrails that prevent it from discussing detailed coverage.
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