Lime Connect

Pros: Good overview, fast e-mails about new chat, fast connections to the contact person -> (customer on the website).

Cons: There are no cons, because I think there are all functions.

Overall: It‘s a really good product, that I will use hopefully more! I also really like the design of Userlike.

Pros: It's really plug and play: just a script and you're ready to go.
Also the back-end is really intuitive and you can really start from zero and start using it in 5 minutes.

Cons: It might be too early to say it, but at the moment there's nothing wrong with this solution.

Overall: Overall it's a really good experience!
I'm really satisfied with this solution: really small investment and great functionalities already available.
Highly recommended.

Pros: After seeing and trying different tools, we finally found the one we have been looking for. Very intuitive and easy to use.

Cons: We wish the price was a bit less, but it is the standard for this type of quality service.

Overall: From setup to daily use, Userlike has been quite the help in connecting easy and fast with our customers.

Pros: Loving this app and it's wide array of features. Feature rich and scalable for startups. Highly recommend!

Cons: Nothing I don't like so far except maybe a $50 per month pricing plan for startups.

Overall: So far we have the widget customized and up and running. We especially enjoy that the conversations are saved and easily accessible within the widget.

Pros: Its features and pricing. Also the user interface is very friendly, we definitely recommend you to use this product.

Cons: We cannot consider anything that needs to be improved.

Overall: Overall our experience is really great, we 100% recommend this product to use for any online platform.

Pros: Versatile solution that adjusts to the needs of the company.

Very intuitive.

Easy to measure and track analytics data.

Cons: Prices for a small company can be a bit high.

Medium knowledge is required for configuring higher level features.

Overall: I recommend the solution, very practical and adjusts to the needs of any company.

Superior integration to other solutions found in the market.

Pros: It's easy to use.
Apparently if i write a review i can extend my trial, which is why I am writing this review.

Cons: Operator needs to use the website on desktop.
There's no mobile apps or anything to facilitate the process.

Overall: Overall it is good.

Pros: Userlike is easy and quick to use for every man. The setup went really well and now I can establish better contact with my customers.

Cons: The only con I can think of is that there aren't any. 😅 I find Userlike successful.

Overall: I would like to continue using Userlike to make it easy for customers to contact me. It's a great program that comes with a wide range of features.

Pros: 1. This software has everything I need to communicate with my customers.
2. Talk with the customer directly
3. The software is packed with features including, integration with Whatsapp
4. I will be able to contact the customer after a detailed inspection of the item.

Cons: 1. No cons so far.
2. I think it is a little pricy.

Overall: I just got started using it. I will give more experience as I use it down the line.

Pros: Easy to understand and to set up. The option of setups for your business like the display image or the color is great.

Cons: There are a lot of options to define the text, what is a little bit complicated to see what's really important our individual case.

Overall: Very helpful for our costumers, we would definitely recommend the usability and support of this product.

Pros: Easy access and location on my platform.
It helps me connect with my users.
It connects with my email so I don't miss notifications.
Your platform covers all the needs I require.

Cons: high prices if it affects us a bit as we are not a large company.

Overall: It has a good approach, it covers everything necessary to have a very close experience with users in order to provide an excellent service.

Pros: Simple setup, effective und efficient. The best way to offer support fast and as easy as possible. A quick chat instead of logging in and creating a ticket.

Cons: We had no problems yet and we can‘t say anything negative.

Overall: Userlike meets our expectations in every possible way. We‘re glad that we found it to easily offer support.

Pros: Quick support who helped me with clear step by step instructions.

Cons: Everything perfect, nothing missing.
I look forward to improve our service with this product.

Overall: It's exactly what I need.

Pros: This product was super easy to install on my website. I found once installed, the product was also very user friendly.

Cons: There really isn't anything that comes to mind that is a negative about this product.

Overall: This was an incredibly easy app to use. I have a start-up so I was just looking for bare minimum features at little to no cost and this exceeded my expectations. A great product!

Pros: - It is very configurable, sometimes too much.
- It is quick to set up but requires training.
- Works well in all browsers.

Cons: - There is no more startup-oriented plan.
- Trial days are very few.

Overall: I have been trying for 2 days to learn how to configure it and generate my first support page for my clients. I already succeeded but I still need to customize the settings.

Pros: I'm using it's cool. Very easy to understand.

Cons: N/A.

Overall: Very quick. I will pay this tool when possible. Please wait for me.

Pros: Full customization,
Lack of premium features,
No hidden payments,
No ads,
Great support,
Fast response

Cons: The pricing,
The design needs to be improved.
Chatbots premium only.

Overall: I like user like because of the customization, Lack of premium features, No ads, and No hidden costs!

Pros: The usability is excellent.
The handling is easy.
Very professional support.
Easy to install.
Our clients will love it.

Cons: Nothing.

Overall: We like all of it.

Pros: The tool is very well preconfigured. Especially the automatic messages in case of absence or not answering questions. Very intuitive and also not very intrusive for our customers.

Cons: Test period is a bit short. With installation on dev system and then testing by sales, a longer test period would be desirable, but support was very accommodating in the test period extension.
It would be nice if there were roles in the team version that did not consume a quota (e.g. for agency or internal admin).

Overall: Through Userlike we have the possibility to give customers a low-threshold way to contact us. Due to the simplicity of Userlike, the acceptance in the executing department is very high and we are able to roll out the chat quickly.

Pros: I really liked that this chat has access to other chats of other founders, also a very nice and non-obtrusive interface.

Cons: The downside is that the site requires a watermark.

Overall: In general, I liked this site for chat monitoring so I will recommend it to my friends. And I will support the founders of this site.