4.5 out of 5 stars
(69 Ratings)
QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring.
Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts.
QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.
Learn more about QEval
4.8 out of 5 stars
(1887 Ratings)
Tremendous is the global payouts platform for businesses sending gift cards and money at scale.
Trusted by 20,000+ leading organizations, Tremendous has delivered billions of rewards and enables businesses to reach recipients across 230+ countries and regions. Recipients have 2,500+ payout options to choose from, including gift cards, prepaid cards, cash transfers, and charitable donations.
From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly.
Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details.
Learn more about Tremendous
Engagedly
Engagedly is an AI powered talent management platform that helps organizations connect performance, learning, talent mobility, employee engagement, recognition, and people analytics in one unified experience. Powered by Marissa, its AI SuperAgent, Engagedly brings intelligence across every module to help leaders uncover insights, support employee growth, strengthen workforce readiness, and turn people strategy into meaningful action. Built for both desk based and frontline teams, its flexible modules, automation, and integrations help organizations create a connected employee experience. Trusted by organizations worldwide, Engagedly helps build high performing teams, improve engagement and retention, and drive measurable business outcomes.
Learn more about Engagedly