Audience
Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.
About SeaTicket
SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.
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Pricing
Starting Price:
$0/month
Pricing Details:
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version:
Free Version available.
Company Information
SeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/
Videos and Screen Captures
SeaTicket support interface showing an Agent run log, Discourse forum items, and an AI analysis panel for a selected topic.
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Product Details
Platforms Supported
Cloud
On-Premises
Training
Documentation
Support
Online
SeaTicket Frequently Asked Questions
Q: What kinds of users and organization types does SeaTicket work with?
SeaTicket works with these users and organization types: Enterprise.
Q: What languages does SeaTicket support in their product?
SeaTicket supports these languages: English.
Q: What kind of support options does SeaTicket offer?
SeaTicket offers support via online.
Q: What other applications or services does SeaTicket integrate with?
SeaTicket integrates with: Confluence, Discord, Discourse, GitHub, Jira, Linear, Notion, and Seafile.
Q: Does SeaTicket have an API?
Yes, SeaTicket has an API.
Q: What type of training does SeaTicket provide?
SeaTicket provides training in the form of documentation.
Q: How much does SeaTicket cost?
Pricing for SeaTicket starts at $0/month.
