Slack

Pros: Slack is a comprehensive platform that offers a plethora of benefits for businesses of all sizes. With its simple and intuitive interface, Slack makes it easy for users to navigate and use the platform. Whether you're a seasoned user or just getting started, the platform's user-friendly design ensures that you can get the most out of the platform with minimal effort.

One of the most significant benefits of Slack is the ability to create channels for different topics or projects. With the click of a button, users can create dedicated channels for specific discussions, ensuring that conversations are organized and easy to follow. Additionally, Slack allows users to invite members, send messages, and share files, making it easy to collaborate and share information with team members.

Another advantage of Slack is its ability to integrate with a variety of other apps and tools. By integrating with popular tools such as Google Drive, Trello, Asana, and Zoom, users can access and share information from different sources without leaving the platform. Additionally, Slack offers bots and apps that automate tasks, get notifications, or add fun elements to your conversations, making the platform a one-stop-shop for all your business needs.

Slack's real-time messaging and calling features enable users to communicate with team members quickly and efficiently. With huddles, users can have spontaneous audio or video chats with colleagues without scheduling a meeting, making it easy to collaborate in real-time. During calls or huddles, users can also share their screen or co-edit documents, making it easy to collaborate on projects even when working remotely.

One of the most significant advantages of Slack is its searchable record of all conversations and files. The platform keeps a record of all conversations and files, making it easy to find what you need or refer back to previous discussions. Additionally, Slack offers threads, enabling users to organize and follow up on specific messages without cluttering the main channel.

Slack's mobile app allows users to stay connected and productive on the go. With access to all channels, messages, files, and integrations from your phone or tablet, you can stay up to date with all your business needs no matter where you are. Additionally, users can customize their notifications and preferences to suit their needs, ensuring that they stay productive and focused on the tasks at hand.

Cons: While Slack is a powerful platform that offers a wide range of benefits for businesses, it also has some disadvantages that users should be aware of before deciding to use it. Some of the most significant disadvantages of Slack include its cost, potential for overwhelming notifications, limited file preview and storage capabilities, and less robust video and audio conferencing features.

One of the most significant downsides of Slack is its cost. While the free plan is sufficient for many small teams, larger organizations with more complex needs may find the free plan's limitations in terms of storage space, number of integrations, message history, and video call duration to be restrictive. The paid plans can range from $6.67 to $12.50 per active user per month (billed annually), depending on the features you need, making it expensive for larger teams or organizations.

Additionally, Slack can be overwhelming for users who are not familiar with how to manage their notifications or channels. Users may receive too many messages or alerts that distract them from their work or cause information overload. Finding the right channel or message among the many options available can also be challenging, making it harder to stay organized and efficient.

Slack's file preview and storage capabilities are also limited, particularly for larger files or attachments. Users may need to store their files elsewhere or use external tools to view them properly. For example, Excel files may not display well in Slack's preview mode, making it difficult to work with spreadsheets within the platform.

Slack's video and audio conferencing features are not as robust or reliable as some of its competitors. Users may experience lagging, freezing, or poor quality during calls or huddles. Additionally, users may not be able to record meetings or have transcripts of their conversations, making it difficult to refer back to important information discussed during the call.

While Slack is a powerful platform that offers many benefits for businesses, it is not without its drawbacks. The platform's cost, potential for overwhelming notifications, limited file preview and storage capabilities, and less robust video and audio conferencing features are all significant factors to consider when deciding whether to use Slack for your team's collaboration needs. However, for many teams, the benefits of Slack will likely outweigh these disadvantages, making it a valuable tool for efficient and effective collaboration.

Overall: Slack has become an indispensable tool in many workplaces today due to its numerous benefits. Its simplicity and intuitive interface make it easy for teams to navigate and use. It enables users to create channels for different topics or projects, invite members, send messages, share files, and more with just a few clicks. With Slack, you can integrate with many other apps and tools, such as Google Drive, Trello, Asana, Zoom, and more. This makes it easy to access and share information from different sources without leaving Slack. You can also use bots and apps to automate tasks, get notifications, or add fun elements to your conversations.

Slack is also great for keeping a searchable record of all your conversations and files, so you can easily find what you need or refer back to previous discussions. With threads, you can organize and follow up on specific messages without cluttering the main channel. This feature enables teams to stay on top of their work and ensures that important messages or tasks are not missed.

While Slack has some drawbacks, such as being costly for larger teams or organizations that need more features or integrations, it remains a reliable and user-friendly communication tool. Setting up notifications and channels may be confusing at first, but once you figure it out, it becomes easy to manage. Slack's file preview and storage capabilities may be limited, but it still allows for seamless collaboration with other tools and apps.

Slack is an excellent communication and collaboration tool for teams of all sizes. It offers an array of features that simplify communication and project management. Slack's user-friendly interface and mobile app make it convenient to use, and its integrations with other tools and apps make it versatile. While it may have some drawbacks, the benefits of using Slack within a work environment far outweigh any limitations it may have. Overall, I would highly recommend Slack to any team looking to streamline their communication and collaboration.

Pros: It has a large directory of applications that can be integrated with Slack, so it solves many problems, being the main problem of any platform and that of being able to share information between platforms. A favorite integration of many that I currently have is being able to connect to the Office 365 suite through Slack. With this I can create events and save them in the Outlook calendar without leaving Slack, allowing a better flow since I don't have to go between tabs to be able to schedule any activity that I have to do in a day. Other functions that the integration with Office 365 has allowed me is to be able to send emails through this platform, so with this I can send emails to a work team within a Slack chat without leaving it, so I also save time by not having to create mailing lists, but rather I share it directly with the participants of a channel. Last but not least is the implementation of the office packages for the preview of the documents, be it a .docx or a spreadsheet, with the integration of Office 365 I can have a preview of the documents within Slack allowing me easier to take a quick look at any document that is sent to me.

Scheduled messages helped me not to have to send messages at times when I'm busy, so if I have to send a message or make a reminder, I simply have time to prepare the message and then I select when and at what time I want said message to be sent, that's all. There is no need for overwhelming configurations, but simply in a few steps anyone can schedule a message, whether they are the owner of a channel or not, so any user can anticipate an important message in advance, making communication through this platform much more efficient and simpler.

Cons: From the time that I have been using Slack, I have not found significant problems that prevent the correct functioning of this platform or that it does not meet its objectives, so I will outline the few disadvantages that there are when using this platform for collaborative communication for teams. of work:

It would not be bad to have notifications more organized and more when it comes to being the multiple channels within a company. It can become overwhelming so all the notifications from all the chats or channels where I am are mixed up, so a good solution would be to be able to receive notifications separately or in sections, where each channel has its notification instead of everything being lump it into one list. This would avoid distractions and not have so many overwhelming notifications that it prevents a cleaner workflow, which is useful for people like me who are on different channels with a large number of members.

The integration with Giphy does not work entirely correctly, this being a problem when I want to add gifs more easily within a chat, I use this integration to be able to add gifs by writing without having to search for gifs within other pages and add them manually, so it was easier for me to use this integration. But from one moment to now it has started to fail, staying blank when I am searching for a gif or simply not appearing in the gif sent within the chat, so it becomes a bit frustrating having to search for a gif with the traditional methods by doing that the flow of a conversation slows down for me.

Probably the more I use it, I will find faults with this platform, otherwise everything has worked with respect to the use I have been giving it. Even for me the desktop application has seemed more stable than using it in the browser since in case of using Slack with the desktop application I only have to wait for the chats to load and on the web, I have to wait for all the information to load. platform to use.

Overall: I maintain daily communication with different work teams for different projects, so Slack gives me not just one but several workspaces where I can focus on different conversations to prioritize the most important ones without losing the thread in so many conversations that I have around. daily of the multiple channels where I am involved. The communication optimization that has been achieved through the use of Slack has been incredible, so everything is more structured in a better way so that you don't mix topics of conversation or different projects where several people are included and mixed with another, for so team members will communicate more quickly, saving time in daily updates within a chat.

The ability that Slack has to integrate with many platforms has been able to improve the workflow by not depending on having multiple tabs in my browser from the different platforms that I use, when it comes to communication Slack is essential for me. But I don't want to get out of this if I need to combine another application, so the integrations help me to have everything focused without having so many applications open, but simply everything is there and in case I need more advanced functions of the integrated application I only have I have to head over to it and get back into Slack.

I handle the projects that I am involved with this platform very well, so the organization of the conversations has been very helpful and even more so when I can easily search for information through the tags, so I don't lose the thread of past conversations or their respective files. It doesn't matter if a channel's team is very large, there is always a way to find specific information, and this is very essential when managing a large team. Another thing that cannot be missing is that many of the people in my work team are very familiar with remote work, so they can easily communicate within this platform, being able to send messages, emails and files without having to go to another platform since everything can be done through the respective integrations.

Pros: The interface is simple and easy to use, allowing me to communicate with the team effectively.

Cons: At the moment, I have not found any drawbacks.

Overall: I use it every day to communicate with the team, it is very useful to make quick calls and send explanatory videos easily and quickly.

Pros: * The best thing about Slack is that it has adapted very well to voice or live video communication, this allowed more flexibility for people who want to communicate something directly without having to type all the time. From all the time that I have used this platform, I can say that it is a great help and it is very practical to be able to have quick communication such as video calls, so the implementation of Huddle in Slack allowed my work team to communicate more easily time to want to share important information and make the points clear, which through writing can be confusing at times and the information may not be transmitted by both parties, so having this tool is very useful in the long term for effective communication.

* The night mode was a relief for me for those moments in which I needed to maintain communication at certain hours of the night for my work. I really liked that they thought of the end user since when you have a hard job sometimes you have to stay up late doing work within a company and your eyesight can be affected, however, this platform adopted the night mode very well that allows chatting without spending so much the view works better on OLED screens since since each pixel works independently, the black is purer so it will not emit light but only in the colored or white areas. Therefore Slack works very well in night mode on these types of screens.

* There is no problem with uploading files in Slack chats, it supports a large upload of large files and besides that if you have a good bandwidth this platform will not have problems or limits when uploading a file, so large project files can be easily uploaded. Although they can also be integrated with cloud storage platforms that will make it easy to immediately share files with others without having to re-upload the files, thus everything would be more automated.

Cons: * For those who plan to use Slack for free, I personally would not recommend it since it has a limit on all chats for a period of 90 days. This is detrimental for any company since it is important to have a complete history of the conversations without the need to make manual backups. Also, if you have a project that lasts more than 3 months and you want to look for the first conversations to clarify doubts, this could not be possible, unless, as I mentioned before, copies of the conversations are made, however, it would be tedious. do this since when consulting a conversation after 90 days it will be difficult to search for something within a copy of the chat since it will not be intuitive how to do it within Slack. For the rest, I don't see a problem using this platform for free if you only need to use basic functions that do not depend on paid features, it is very useful when you want to learn how to use this platform and also test features before purchasing the Slack services definitely.

* It is disappointing to have to compulsorily purchase the Enterprise Grid plan in order to have unlimited workspaces, it could be more flexible if, depending on the plan, a limited number of more than 1 workspaces could be added. This may seem like it's not useful but it is useful to keep all the conversations organized and not have a lot of accumulated chats, so it would be nice if the Pro and Business+ plans have at least 2 workspaces to make sense on the scalability of each plan since it would not be convenient to have the Enterprise Grid plan if you will not use all the functions that Slack presents. Otherwise I have no problems with the different features offered by the different plans of this platform.

* I would like Slack updates to be automatic regardless of the device, I say this because when they add a certain feature and not all the people in my work team constantly update their applications and when I use a new feature to explain something not all they will be able to see it, this causes you to have to wait or notify everyone to update Slack or just use the web version in order to use those new features without downloading anything. With Huddle it was the most recent experience I had with this problem, since the ability to draw while making a video call had been added and not everyone saw what I was annotating on the screen due to the simple fact of not having an update . At least that Slack itself be notified that there are new updates and that not only the AppStore or Google Play do it, since there are people who disable automatic updates.

Overall: Slack has given me the tools to be able to maintain effective communication between the members of my team, thus being able to have a better efficiency within my work and also save time when it comes to communicating something to a person or a group that works team up. It was simple and intuitive to be able to integrate my entire work team to this platform and to be able to invite them to the different channels created. It was also easy to include third parties as clients in order to maintain closer communication and to better understand what they need. . So for the integration part of Slack within the company, it has brought benefits starting with the ease of use and implementation.

This platform facilitates the documentation of the topics of conversation that occur within various work teams which I am currently in, it was easy to manage within the different channels and it was also easy to search for topics by tags, allowing a quick search for a conversation when there are many conversations in different chats. Currently, all the members of my company are concentrated within Slack due to the ease of being able to use and master the tools that this platform offers, likewise, all the departments are interconnected with each other to pass information more easily and not have to resort to other means. of instant communication.

General

Slack has given me the tools to be able to maintain effective communication between the members of my team, thus being able to have a better efficiency within my work and also save time when it comes to communicating something to a person or a group that works team up. It was simple and intuitive to be able to integrate my entire work team to this platform and to be able to invite them to the different channels created. It was also easy to include third parties as clients in order to maintain closer communication and to better understand what they need. So, for the integration part of Slack within the company, it has brought benefits starting with the ease of use and implementation.

This platform facilitates the documentation of the topics of conversation that occur within various work teams which I am currently in, it was easy to manage within the different channels and it was also easy to search for topics by tags, allowing a quick search for a conversation when there are many conversations in different chats. Currently, all the members of my company are concentrated within Slack due to the ease of being able to use and master the tools that this platform offers, likewise, all the departments are interconnected with each other to pass information more easily and not have to resort to other communication platforms (instant chat).

Pros: It allows integration with many CRM, marketing, sales, project management and even video calling platforms in case you don't want to use the one that has Slack by default. This opens up a world of possibilities with respect to cross-platform optimization and thus being able to connect different company departments to find solutions faster and more efficiently. With the integrations that this platform has, I have not worried about manually making records from one platform to this when I want to talk about a specific topic that has to do with solving my company's internal problems.

Email conversation threads are not lost when using this platform. With many sites where you can sync Gmail or Outlook they generally don't accommodate threaded email conversations and it's hard to keep up with a conversation when you don't know what you were talking about previously, which you don't within the different emails that currently exist. However, with Slack I have not had that problem of keeping track of a conversation since it synchronizes Gmail conversations very well (at least in my case) and everything is displayed in a structured and orderly way so as not to lose the thread of the conversation. conversation.

Messages can be labeled individually to facilitate the search for topics within a conversation or any created channel. Also, the Slack search engine is very refined and can search even the oldest conversations and sort the search from the oldest to the most recent messages, this allows a faster and more effective search when trying to find specific information and a lot has happened time that a specific time was not played.

Channels and chat can be sorted by workspaces, this was very convenient for me as I was able to sort any type of conversation in different places and not have everything mixed up within Slack. This is very useful for when you have to sort topics and groups of channels from different projects, this being more efficient than having everything in one place and confusing all the chats a lot because you don't understand very well what each chat belongs to.

The notifications are very customizable, being able to choose which notifications I want to receive, this is very similar to what happens with Discord. In Slack it is much more customizable because I not only choose what I want to receive in the main settings but also within each channel or specific chat, this gives me the freedom to prioritize what I want to receive so as not to have notifications of the multiple chats that are handled. within my company, so as the main configuration everything is silent, it is up to me who I give priority to and how I receive my notifications, having as a benefit less annoying interruptions within my work.

Cons: It should have an internal calendar system and not use external calendars like Outlook or Gmail. It is good that calendars can be synchronized from other platforms, but having an internal calendar would help this platform to have a better workflow to be able to schedule meetings within Slack and not outside, likewise these internal calendar annotations should be synchronized with calendars from other platforms, allowing you to automate everything and export event data more easily.

It does not have any tool that allows recording the meetings that are held within this platform. I have to resort to external tools to do that job and it's annoying because first of all it takes up storage inside my computer it also takes up RAM that I can use for other tasks. Secondly, I would like more privacy since if I could record the videos within this platform nothing would be exposed, also if I wanted to save the video call recordings elsewhere then I could have an export function to any file manager in the cloud .

When I spend a lot of time with this platform, I have to restart everything because it freezes or shows wrong or outdated information. This shouldn't be the case as you should have a constant update without needing to reboot anything. This happens on both Windows and mobile devices. I don't understand why this doesn't happen in the web version, I don't know if it's because a tab is refreshing all the time or it's simply an internal problem that Slack has with respect to the applications for Windows and mobile devices.

Overall: Slack gives me a better solution to communicate better with colleagues in my company by being able to collaborate and share ideas more easily without hiccups or large walls that prevent effective communication and feedback. My work team and I have felt more organized when we discuss a project since there is no confusion, so I can say that Slack is well structured and organized to make it easier for all departments with their subgroups to discuss any topic in any moment.

Through this platform I have been able to keep track of all the files that are shared in the different channels of my company. It is very gratifying to be able to have files and documents easily without any download problem, also this way the whole team can have the resources without the need for intermediaries, so sharing something in Slack for everyone is an easy task within this platform.

It has been useful for me to be able to create small surveys, just as they are available on WhatsApp or Telegram, this has been very useful for several members of my team to be able to ask for opinions within a large work group without having the chat full of messages with information unnecessary, so with mini-surveys you can collect information quickly, as well as share ideas and make decisions more easily among all members of a channel.

It benefits me in the interaction with my clients since I can synchronize different communication channels within this platform without having to be on many platforms at the same time, but simply connect to Slack and I can now easily manage all the communication media. existing communication for integration with Slack.

Pros: Slack is a very important platform when it comes to communicating openly within our entire company. I really liked that this platform allowed me to constantly send and receive messages with my entire work team. It was quite beneficial in being able to send receive messages in real time, since each of the messages that I sent during each Chat channel was immediately viewed by each of the participants, which helped me a lot when communicating directly with my team worked. I also like it or what is it that forms you has an excellent file transfer to share them with each of the participants of a Chat channel, this file transfer allows me to upload any type of file without any type of limit, in addition, I can also see how many people have accessed that file that I have shared through each Chat channel. In addition, I was delighted that zapatos does not allow me to access several chat channels immediately to communicate openly with my employees, the work team. It is important to highlight the fact that I can access in a limited way any communication channel in which I am a participant. In addition, this platform allows me to organize each of the channels in which I have been added, to be able to access them much more easily. In general, I really like the platform mainly because it helps me communicate in real time, I liked the way I can organize all the channels, also, I liked the fact that I can transfer files immediately with my team worked.

Cons: The main drawback that I got which is using the platform in company, is that this platform has a bad word search system, the word search system allows me to search for any type of word in the channels that I have recently added, however , this function does not show all the results, it only shows the most recent results of the word that I have searched for, which affects when obtaining results for a specific search. I also did not like the fact that there is no seven minutes and power system to regulate the number of messages that my employees send in each Chat channel, since this sometimes causes employees to get out of control and write many messages in a way constant, I would like there to be some kind of function to be able to regulate these messages and maintain order in each Chat channel. I also did not like the free version of this platform, since it has limits when it comes to creating various Chat channels, it also has limits on uploading and sharing files, and it also has limits on editing the profile of each of the users, therefore I do not recommend using this free version at all, as it does not allow access to the vast majority of important Slack features.

Overall: Slack has been with our company for several years, we really regret starting to use it, as this platform has been very influential in the process of improving general communication throughout the company. I consider that this platform was quite easy to use, the learning curve is completely simple, in addition, this platform allowed us to integrate and organize each of the employees in different Chat channels, so that they could communicate directly with their team worked. I love the way this platform allowed me to create unlimited Chat channels, plus I loved the fact that I was able to talk to each of my colleagues in each Chat channel in real time, as this allowed me to have a Constant and stable communication with any of the members. I am very happy with the results that I have currently had with Slack, I find it to be a very beneficial platform, the mobile app also works great, which allows you to talk to any of the participants in a Chat channel anywhere in the world. that you are, in addition, you can access the Chat channels of this platform without having to have an Internet connection, therefore, if you need to search for a specific type of message or a file that has been recently shared in each communication channel, You can access the platform without having an Internet connection.

Pros: + The most complete thing that this communication platform can have is that its board can be complemented with almost any platform that currently exists. Such as cloud storage synchronization such as Box, video call communication and in turn its programming such as Zoom, I can also integrate applications for my sales team such as Salesforce. Those of marketing are not far behind since applications like MailChimp are also available for integration with this platform. The integration with my emails as well as the Google calendar has been useful for me to be able to import from Google to Slack.

+ The themes seemed wonderful to me, generally most of the platforms of this style maintain a clear aspect that tires the eyes and even more when it comes to spending a lot of time on the screen since by this means it allows us to my work team and my power to have orderly and clear communication. So I really appreciate that you have put a dark theme that suits my work style very well when I have to spend a lot of time on the computer organizing meetings, chatting with clients, planning business strategies, etc.

+ Regarding the projects, it has integrated very well with platforms of this style, being able to share files related to the project such as documents, videos, presentations and more. Also, I can access all uploaded files in both Slack and any project management platform where files have been uploaded there, it's easier than having to go through it all over again. Likewise, I have full access with the Box integration of my files and the files that are worked with others within the Box platform without any problem.

+ I can even have Slack on my mobile devices, when I want to stay connected with my team without sitting at my desk I can just manage everything from my mobile device. Although this brings disadvantages and it is that the application is not very complete, however I have not needed certain features of slack on my mobile phone since I manage them very well in the browser version which is much more fluid than the desktop version.

Cons: - There are several times that the notifications of the meetings do not reach all the people, this has been a big headache since generally certain people did not show up because they did not have an alarm that told them when a meeting was approaching . Usually the solution to this is to use certain platforms like Google Calendar or some other similar platform. In addition, I advised adding a manual entry to the agents of each person involved in a meeting in case this platform fails. Sometimes it works, other times it doesn't, so this is very important for automation and convenience in not having to manually enter upcoming events.

- Maybe they could add a feature that allows adding some sort of stories like you find on most social media these days. I know that Slack is designed more for a professional environment which can maintain better communication with the work team and keep the work environment tidy. However, I have found it very useful to be able to add states that allow adding texts, images, videos, this with the purpose of being some type of information billboard similar to those found in both work offices and schools. For me this would be easier than notifying certain things for each channel individually and getting lost in the chat, I know you can pin messages, but it would be more useful for me as day-to-day statuses, it could even be used for long periods and not just for 24 hours.

- I don't understand how the workspaces are available in the Enterprise Grid version, it's a bit annoying because I would like to be able to have certain workspaces in my current plan which is Business+. For now I do not require the features that the latest Slack plan offers me, with the plan I currently have it is enough to improve communication within my company, however, the workspaces are very useful and having to pay for the latest version which the only feature that I will take advantage of is the workspaces does not seem fair to me. It is not necessary that they be unlimited workspaces for previous versions, but they would add several according to the plan for which you are paying.

- I would like to be able to sort all channels alphabetically or by categories, currently it is challenging for me to only have the option of "unread messages" and "all channels", this is very incomplete for me, I need more variety if I want to keep a order in my workspace and not only know if I have messages or not, since it can cause stress when going by order or importance in each channel. I hope that in future updates the Slack team will get down to the hour and implement these features which are too useful to keep everything organized.

Overall: Remote communication with my work team has improved since within this platform everything is more orderly and simple, which allows the correct management of the conversation, labeling them by topic for better communication within a work and professional environment. The integration with Airtable seemed wonderful to me to be able to synchronize conversations and not lose the thread within one platform to another since they complement each other very well and everything is kept within the same space.

The structure of this platform means that you do not lose the thread in each conversation, I was also able to recover certain points discussed previously and in turn be able to create a conversation based on past conversations without losing the thread thanks to the fact that you can mark certain conversations so that everything is clearer and more orderly.

I found it quite useful to be able to manage the network or workspaces using an SSL proxy within my corporate network. This prevents anyone within my network from entering unassigned workspaces. This gave me more security and privacy, limiting intruders to stay out of my company's conversations and only authorized personnel can enter this platform without compromising anything important.

Pros: Slack has been a very essential platform for the proper functioning of our company, because this platform helps us communicate with each other and also helps us interact or discuss specific topics, one of the main things I like about this platform is that within the payment plan there is no type of limit on the number of channels that I can create to communicate with my work team, I can create up to more than 50 channels within my account and in the same way this platform does not give me any type limit, is a positive factor since within our company there are more than 20 work teams, therefore, this platform allows us to create an individual Chat for each work team so that they can communicate freely. Another of the positive things that this platform has is that it has a fairly extensive database within the payment plan, this database is capable of storing all the conversations that occur in the river of each communication channel that you have created, It can store messages up to a year old, this is very beneficial since you can search for an old message when necessary, you will have a record of all messages sent and received in each channel. I also like that this platform has an excellent file or document transfer system, in each Chat channel you can transfer any type of image, document or file, in addition, in each channel you can mention any of your colleagues when necessary, This mention will send that partner an immediate notification so that they can review the message in which they have been mentioned. Without a doubt, the Chat system is quite optimized.

Cons: One of the main negative things about this platform is that despite having an excellent chat system in real time that is capable of processing all messages sent and received, it currently does not have any type of system to make group video calls. , it would be great to be able to make a video call with all the participants of a Chat channel with the press of a button, currently this function is not available on this platform and it is very necessary that it is implemented, since this would help to further enhance communication overview of each communication channel. Another of the negative things about this platform is that it does not have any type of system or function to regulate the messages that can be sent during a certain time, this sometimes causes the Chat channels to get out of control, since there are many people writing messages consecutively, therefore, it is very necessary to implement a system that is capable of regulating the messages that each person can send in a minute, this would help so that the communication channel is not saturated with messages. I also did not like that this platform does not have any type of Voice Note system, therefore, This is a negative factor since it would be excellent to be able to send voice notes to your colleagues to facilitate communication between each one of them, sending voice notes would help you to say something to your colleagues much faster without having to write anything, it is very necessary that this function be implemented to improve group communication.

Overall: Slack has been a key platform for optimizing communication throughout the company. It is true that the rest of the program being used is in the marketing sector, because our marketing agents are constantly working to improve our company's advertising. Therefore, it is very necessary that this platform provides them with constant communication. I really loved the experience that I developed when using this platform, it is a very simple service to use, in addition, it is very easy to create channels and integrate new participants into them, in this way you will be able to communicate quickly with your work team without the need for make a lot of effort Slack You are very useful since it also allows you to share files or documents instantly within each communication channel, in addition, this platform is very accessible with respect to the prices they offer, it has quite comfortable plans for new users, I really like recommended to use the free version of this platform, since you will not have such an extensive communication with many participants, in addition, you will not be able to create unlimited communication channels, for which, I highly recommend that you use a paid version to extend the limits and achieve have a much broader communication with your entire company. In addition, with this platform you can also get a communication with a specific employee, it allows you to send direct messages.

Pros: Slack is a very essential platform for any factor of my company, mainly because this platform helps us to communicate in a short way, in addition, it gives us immediate access to all kinds of communication channels that help us interact with each other. One of the main things I like about this platform is that it offers me a very complete Chat, within this Chat channel I can send all kinds of attachments, I can send all kinds of images, share videos, share files and many things Plus, in addition, you can also send all kinds of emojis to complement the messages sent. I really loved the notification system provided by this platform, the notification system notifies me when I have been mentioned within a specific Chat channel, also, I loved the fact of being able to divide all the employees into different Chat channels, It was The platform allows me to create all kinds of channels necessary for a company, in this way I can create a separate channel for each of the sectors or work team of the real estate company in which I work. I also loved that this platform has an excellent search system which allows me to search for specific words within messages that have been sent in a specific Chalco channel, the search system is quite optimal and shows total results no matter how old they are the messages.

Cons: Slack has many positive features that help to have a good conversation within any communication channel, however, one of the main negative things about this platform is that there is no way to control the Chat channel that you have created, there is no way to function that allows you to restrict the number of messages that a specific person can send me during a specific period of time, therefore, it is very difficult to maintain order in a previously created Chat channel. I believe that this platform should implement a system to regulate the number of messages that a specific person can send me within the Chat channel in a short period of time. In addition, another of the negative things about this platform is that it does not have any type of function to review video conferences or group video calls, you can chat calmly and in a stable way with your work team through text, but there is no way to start a video immediate call as all the participants of a Chat channel, this function is very necessary and would help to optimize the communication within each chat channel in our company.

Overall: Slack is a service that has really fascinated me with the effectiveness it has had throughout our company, mainly this platform began to be used in the corporate sector of our company, then it expanded to other sectors of our company, it is currently being used by another marketing sector, our software sector, the sales sector and the finance sector, with the main objective of connecting with each other and being able to send and receive messages immediately. I was very satisfied with the results obtained with this communication platform, I consider that it has been a more important mechanism for the real estate company to be able to maintain instant communication every day, currently we are using this platform every day to communicate, I really love being able to send all kinds of messages and know what the attitude is like who has read the message or who has received the message correctly. In addition, you can integrate various participants or group of participants into a specific chat channel in just a few steps, this platform was very easy to use, I quickly adapted to the features offered and sections of the entire platform.

Pros: There are lots of advantages I experienced after implementing Slack. Easy to toggle between group chat and its integrated apps.
The user interface is very appealing and has intuitive commands.
Has the ability to merge with other file storage, project management and sales tools.

Cons: Nothing to share about its negative. No cons to share.

Overall: Slack is an extremely extensible platform that helps to fill the communication gap between teams by creating a unified collaboration hub. The ability to merge another platform into slack helps to keep all information together. Overall, I highly recommend Slack for your team communication.

Pros: Slack is a magnificent service to have at hand a system that helps you to constantly communicate with your employees, with the help of this platform any company will be able to expand the communication of its entire company, you will be able to connect all the employees located in different sectors so that can have a corresponding interaction. I really love this platform mainly because it is easy to use and allows you to communicate constantly. Next, I will mention the positive things about it.

1.- One of the main positive things that this platform has is the ability to create unlimited channels to communicate with your work team. It is important to highlight that it is not expressed that we have different sectors where there are different work teams made up of employees. Therefore, creating various Chat channels has helped us to divide all employees into work teams, where each one can communicate in a consistent manner, in addition, the fact of creating unlimited channels is very important to us, since we can create a specific channel for a specific work team. This has helped tremendously as there is no way for an employee to be embedded in a Chat channel where they don't belong.

2.- Another thing that I like about this platform is that different roles can be assigned to each user. For example, you can assign an administrator role so that someone is in charge of leading a guy with a specific communication channel, in addition, you can also assign roles for jobs, to differentiate each job for each employee. Assigning the roles within this platform helps a lot, since each employee will know who they are contacting, you will be able to understand what job position a colleague has in their work area, in addition, they will also be able to know the job position of the other employees incorporated in other chat channels.

3.- The third thing that I like about this platform is the real-time operation, all the messages sent and received within the various Chat channels are received immediately, they are viewed by all the participants of the chat channels. Chat, which works in real time, helps a lot to improve the interaction of all employees, so that they can communicate without any delay in sending or receiving all messages within the communication channels. In addition, all documents or files that are transferred from communication are also displayed in real time, as well as all shared images are displayed in real time.

4.- The fourth thing that I have loved about the platform is its ability to integrate with the vast majority of current software, it is impressive how this platform is able to integrate with services such as Gmail, Google Calendar, Google Keep and many others. These integrations help a lot to get the most out of this platform, we have connected the platform with different software that our company currently uses, in order to get the most out of it. The integration service that it has had with Google Calendar has helped us to share schedules within a calendar, as well as we have been able to share written notes with our work teams thanks to the integration with Google Keep.

5.- The last thing that I like about this platform is its application for mobile devices and how well it works, this application sends immediate notifications when someone has mentioned you within a Chat channel, as well as keeping you informed of each of the changes made in the Chat channels. I love this application very much, I have it on my mobile device to be able to communicate with my work team through the corresponding chat channels.

Cons: Slack has provided many features to improve communication within the company, it is important to note that the vast majority of features have achieved a positive result in another company. However, we have also perceived some negative things that are very important to mention about that platform. I will mention them below.

1.- One of the main negative things about this platform is its terrible integration with the OneDrive service, we currently use this cloud storage service to store various files, but we have noticed that the integration service with this platform is quite terrible, since it is not capable of transferring many files simultaneously between both platforms, as well as the transfer process between both platforms is quite slow, therefore, I recommend that this platform be integrated with another cloud storage service, no with OneDrive, since the performance of pretty bad.

2.- Photos of the negative things of this platform is with respect to the search system. The search system within this platform is quite bad, since it does not show all the results for a specific word search, it is only capable of showing the most recent results to allow users to find more recent conversations. I believe that the search system should be much more optimized, capable of showing all the results of a specific word, so that it helps us find very old conversations.

3.- The third negative thing within this platform is that although communication can be made through text, it is currently not possible to communicate through a group video call with all the participants of a communication team within this platform. Communication through text is quite efficient, you can send and receive messages whenever you want, however, it is very necessary that simply a group video call system to allow the members of a communication channel to talk to each other, you can communicate in one way. much more optimal shape and very good quality.

Overall: Slack has been a very important platform in the operation and communication of our entire company. Currently more than 10 sectors in this company are using the platform to be able to communicate with each other, to be able to solve problems and to be able to strengthen the interaction between various employees. I believe that this platform has given us a significantly good experience, it has had many negative factors but it has also had many positive factors that have caused us to continue choosing this platform as a means of communication. I am very happy with the results obtained so far, we have been using this platform for more than two years to communicate with each other, I consider that the sending and receiving of messages is quite good, in addition, you can see how many people have seen the message you have sent , I can also organize the Chat channels through a fairly easy configuration, so the afternoon to that platform and the general configuration is a very simple process and only takes a few days.

Pros: Slack offers lots of great working features to use for team collaboration and tool integration. The user interface is modern and incredibly easy to use. It also allows adding of a dedicated page for projects and task discussion. The app is available on both mobile and desktop platforms.

Cons: I'm a happy user, never had any major bad experiences.

Overall: Slack is a fantastic solution for internal team collaboration. From being able to chat with coworkers to integrate with existing tools Slack offers endless possibilities. Overall, I highly suggest Slack if you want to work collaboratively and get access to new updates of various business tools by integrating.

Pros: There are tons of great features slack provides to me. You can search and chat with coworkers using their email id. The integration it offers is endless. Works smoothly on mobile and desktop platforms. I can also send big files directly to the team while chatting.

Cons: I had a great experience with this tool, no negative to share.

Overall: Slack comes with great features that make my professional life simple. It can be integrated with almost every platform that we use in our organization. It also offers personal and private chat modes on the same platform.

Pros: Excellent UI, Ease of use is great, minimum setup hassle and simply a great platform for communicating and working with team members

Cons: It can get expensive really fast, not really a good platform to do community stuff with as those run up to hundreds and thousands for each user.
It is also worth nothing that Slack does have a free plan that has I believe unlimited users, issue is that there's a time limit with how far you can go back with messages.

Overall: Slack is great, we've used / use both Slack and Teams and I do think they serve two very different markets and purposes.
As an early stage, startup I would recommend using Slack and as you scale and perhaps go enterprise I would recommend using Teams.

Pros: Slack is an innovative way to organize communication inside a business, it is smart enough and the creation of channels make the process of communicating more neat, it helps differentiate between tasks and projects, and I like that it becomes really easy to talk about different projects and send a message to a channel instead of sending an email for a reminder. Inside Slack there are many tools that enhance collaboration and provide the right features that help organize all the messages, there are many formatting options for the type of message being sent and it is easy to start video calls or normal calls with just a button, it is a space where everyone is able to join and communicate with others inside the organization and have a more productive approach to projects. Also, I like the amount of integrations that work with Slack, many of which we also use and integrate for more automation and collaboration in our every day routines and to find things easier because they are inside Slack, I also like that it keeps everything stored and it does not get deleted, we can access chat history any time we want and it will be there, and it has a high security that ensures that all our conversations stay private.

Cons: I do not have any complaints towards Slack, however I think that being a software that groups large amounts of conversations and channels on a single platform, there needs to be some kind of organization around it in order to find things, especially the threads, which we use to organize ideas everytime we discuss something about a project; these need to be organized in a way that will be able to access easier in a later time when they are needed, Slack is a platform that needs to be constantly “cleaned”, otherwise everything will look to crowded and it will be difficult to access key information about certain things in specific.

Overall: Slack is our main source of communication and has been for a couple of years, but before that, we used to simply use our emails as a way to communicate and send files to each other whenever needed, which was a lot of times during the day. When we started using Slack, we were finally able to have a cloud based system where we all communicate with each other about important areas of our work, and send files without issues; with Slack, we do not have issues regarding missing deadlines, forgotten reminders and lost emails, we simply have everything inside of Slack and organized in channels, which honestly, has been the secret key behind our increase in productivity because we have everything in on single space, we are able to have more flexibility over our channels and have more control of our teams by setting daily reminders of important tasks, and not only that, but the integrations have helped us set up automatic tasks that are completed throughout the day and keep us all informed about our areas of work, Slack has unified all our communication into one and it makes it easy to talk to different team members.

Pros: Slack is a platform that caught my attention to develop a much more pleasant communication with your work team, this platform has highly refined tools to develop stable communication, you can create various communication channels and thus be able to divide several groups of work. The main objective I had with this platform when it was implemented within my company was to help me communicate with the various work groups of my company, since I work in the corporate sector and for me it is very important to keep communicated with my employees and work colleagues, that this platform quickly provided advanced tools to achieve this goal. The positive features that you didn't like about this platform were:

1- Slack does not have any type of limit when it comes to creating various communication channels within the platform, you can create Chat channels for the area of ​​projects, marketing, sales, finances and many other areas that your company has. Within this platform you will not have any type of problem with the creation of several channels simultaneously, there is no type of limit regarding the number of channels that you can be using within the platform.

2- I loved the application for mobile devices. I currently have a device with an iOS operating system, where I have this application installed, the Slack application allows me to have communication from anywhere I am, I can continue receiving all kinds of messages from my co-workers within the previously created Chat channels, in addition, the notification system within this application works wonderfully, it notifies me when I have been mentioned within a Chat channel, as well as notifies me when I have received a direct message.

3- Another of the positive things that this platform has is that it has a system that works in real time, in this way each of the messages that are sent within a Chat channel can be viewed by all the participants in real time , you don't have to wait the additional time for these messages to be processed, all sent messages can be replied to by a colleague within seconds.

4- Within the version for computers and the version for mobile devices you can make any type of group video call within a Chat channel, this function is really important, since you can meet with your work team that is included within of the Chat channel, you can start a video conference or video call in a matter of seconds and with the press of a simple vote. I really love this feature, I can meet with my team without using another third party platform.

5- The last thing that I loved within this platform is that all kinds of documents can be shared within it, you can send or receive a PDF file within the Chat channel in which you are speaking, these documents can be opened from the same platform, in addition, can also be edited within the platform, it has a quite agile editor and document viewer and advanced tools, which helps you to be able to view any type of document and need to download it to your computer.

Cons: Slack is a reliable platform when it comes to providing stable communication for both you and your entire company, the vast majority of features within this platform are positive, and help you improve communication within your company. Below I will mention several of the negative features that this platform has and that have somehow invited some of the extensive functionality or benefit that it may have within it. The negative things were:

1- The main negative thing about this platform is that it does not have any type of news section or publications, so if you want to share information with your work team or with your entire company you will have to do it manually, writing the news within the corresponding Charles channel and send it progressively to the other chat channels of the other work areas. I would love for this platform to have a news or business information section, in this way I could share company information with each of our employees and everyone can see it simultaneously, it would save me a lot of time and I would not have to be sending the information individually within each of the Chat channels.

2- Another of the negative things that the platform has is an irregularity and latitude when it comes to processing the upload of new files to be shared with your work team. I have noticed that when uploading a new file or several files at the same time within a casting channel, this process can take up to five minutes, despite having a fairly good Internet connection, which has forced me to that sometimes I need to transfer the files using a cloud storage service or a removable drive. I really hope that the transfer and upload of files within the platform will be optimized as soon as possible, so that I can share files with the entirety of my company much faster.

3- Another of the negative things that this platform has is the screen sharing of your mobile device. This function is available for mobile devices, and you can share the screen of your device with the other members of a Chat channel, however this function does not really fulfill its objective, causing the screen sharing of your mobile device to be quite slow in comparison to other services or software responsible for sharing the screen of your device. I have noticed that screen sharing is quite slow, it has quite poor quality and it doesn't have any kind of annotation system that can make it much more interactive than screen sharing system. I really don't recommend using this feature on mobile.

Overall: The negative things that I mentioned about this platform are really minimal, they do not directly affect the general operation or the performance that the user may have within the platform, one of the main things that have to be improved is the screen sharing inside of your mobile device, since as I mentioned previously it has poor quality and does not have an annotation system. The experience that we have obtained with this platform has been really positive, as I mentioned previously, there are many positive features that have caught my attention, I have loved the fact of creating unlimited Chat channels within this platform, as well as I have loved the system of videoconferences or video calls within the Chat channels, since this has helped communication to be much more optimal within my company in general. Within my financial services company, it is very important that communication stands out a lot, her platform to the degree that communication is stable at all times, has made it possible for us to communicate with the agents in charge of finances, taxes and many other things within our company. I really loved the experience obtained so far, I consider that we have paid a fairly acceptable rate to use each of the premium services of this platform, approximately more than 400 employees within the company are using this platform, it is the main mechanism for we can all communicate and maintain an instant messaging system in a feasible way. I consider that this platform will continue to be used within the company for the next five years, since the usefulness it has represented and the communication it has provided me has left me shocked.

Pros: It's a great software for communication as a company. We use it for all sorts of announcements, collaborations, and huddles. I love the layout of it as well.

Cons: I wish that there was more customizability when it comes to controlling the notifications for channels and chats.

Overall: I would recommend this software to any organization. It looks great, easy to learn and has a plethora of strong features that put it ahead of other competitors.

Pros: Slack is a comfortable space where I can have all my team organized in one single platform. I like that its platform is very user-friendly and it is not very difficult to get through every aspect of the platform, in fact, it has a great user interface that becomes the best ally when trying to create different channels to sort out different information from our organization. The channels work in marvelous ways and can be handled differently depending on the topic that is going to be talked about on the channel, for example, if it is a more confidential project, the channel can be changed and customized to appear private and to only be accessed for certain members of the team, this is very valuable and creates a great and healthy hierarchy in our organization, and another thing that I find spectacular about this solution is the different roles that can be assigned to users on Slack, this helps create more productivity in our business because everyone is focused on their role assigned.
Slack has been great at handling many different conversations both in real time and offline, members can join in on the conversation any time which helps us maintain different updates throughout the day, it becomes our main source of information about different projects and it solidifies our team.
Slack integrates with many different tools and third-party applications that help increase productivity. I like the variety of applications to choose from as many of them we use on our day-to-day and implement into our work, and it is very nice that we can integrate them so easily to ensure a smooth workflow every day without any complications, it allows me to have all my tools in a single place where I can easily access them. It becomes very easy to share files, audio, videos and photos from different sources because they all integrate with this software and it saves me a lot of time because I can access different applications and automatically share files from there instead of having to export one by one and then importing them into Slack, it becomes very convenient to use Slack for everyday communication in our business.

Cons: There’s only one thing that I do not like about Slack and it is how difficult and not so robust the search function is. I find it very hard to look through old conversations to find specific information about a project and the older it is, the more difficult it is to find it. I feel like they could improve the search function by adding more specific filter options that can be customized so that searching for old information becomes easier and more intuitive. Another thing that I think would be an improvement, even though this is not something that I have issues with, is adding different options to format texts so that they can be differentiated and stand out from other texts on the channels.

Overall: I would say that overall, Slack is a very collaborative solution that allows for communication to have a major improvement on everyone’s life, and create a wonderful collaboration between all members. Communication becomes the center of attention with this software, and I like how easy it is to sort different tasks, projects and even the slightest doubt with it, the variety of channels allow for more specific communication in different areas and it has helped solve many issues within our business. Gone are the days that email was used as the main communication tool, now we can solve all issues and clear all doubts with Slack, and communicate effortlessly while sharing all the files that we need to without any issues. I feel that Slack provides a very supportive solution that adjusts to the size of the business and the different areas and industry in which it is being used, it doesn’t require many knowledge as using it is very simple and it just feels like using social media to chat but in a business style, it keeps the professionalism and includes a very intuitive mobile application, which I find myself constantly using because it brings the right notifications and I can always keep myself updated on what my team is doing and talking about when I am on the go.

Pros: º I can use Slack to chat with my team privately and I can also create channels or join one to start conversations about a project so it facilitates company communication without losing the sense of communication.

º It has a good search engine in which it is easier to search the threads of the conversations when there are many conversations ahead. It is a good function because when there are many issues ahead of a project, sometimes the conversations get diverted and you have to go back to what was previously discussed.

º I love how friendly and intuitive the user interface is. The channels make it easy for me to centralize conversations, take notes and it is easy to set up video call meetings

º The chat has all the features of chat clients, but with certain additional settings that allow easy and useful communication.

º Communication with clients has improved since it allows us to keep them up to date with the projects, thus allowing us to have more transparency when showing the status of the projects in question.

º They allow conversations to be marked by hashtag depending on the topic being discussed, so it can be easier to search without problems when you want to resume an old conversation without losing the thread of the current conversation.

Cons: º There are errors or connection losses with the calls made within this platform. This makes me resort to external programs for video calls or calls that have fewer losses to have clearer and more efficient communication.

º I should create a function that facilitates the way in which private messages of threads are shared because currently this can only be done manually, I mean by this that you have to be copying and pasting all the message that I want to share with other teams of worked.

º Doesn't fully integrate with emails with other platforms, sometimes won't sync or just shows a loading error. This also happens with other storage platforms, there are platforms that do not show the files that I have uploaded and this is necessary if I want to keep everything connected within my company.

º It has problems with alerts, they should improve that aspect because you always have to be testing before starting everything because if we don't realize when we have message alerts with others or the channels in which I am united

º Sometimes the loading times are too slow, you have to wait for it to load all the chats such as private conversations, as well as the channels and this takes time and sometimes it is preferable to leave the desktop computers on to be able to enter the platform faster Slack by desktop.

Overall: This platform has improved in all the communication that we have had in the company, we always had problems with the projects because the thread of the conversation was always lost since we did not keep everything organized, but rather everything went on the fly as we had a conversation after another without thinking about all the problems we were going to have by not having a platform like this one that would order all the conversations for us. We have solved the problem because previously we used the means of communication that was Whatsapp and it was not very efficient, so we had to change the methodology with a more organized chat so that we can find everything without any problem. To discuss things quickly, it is not necessary to create a link or meeting room. You can instantly join any meeting most of the time all required features are supported and user status is reflected, this saves time and is quite informative. Communication with clients has improved by being able to include them in the projects, since they feel part of the entire process and are not left as third parties by randomly informing them how the project tasks are progressing.

Pros: I like how easy it is to use. There are so many great features. The more you use it, the more you learn what you can do with it and the more ways you can utilize it.

Cons: It can be a bit glitchy from time to time. It also does not make gifs very easily, which is kinda a shame.

Overall: It's been a really good experience overall. I'd recommend it to any business or organisation that is looking for a communication solution.