• Anand M.
    Business Analyst
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "A perfect mix of functionality and simplicity."

    5 out of 5 stars Posted 2022-03-01

    Pros: The best advantage of using Slack as a communication tool is its availability, it is available on mobile, web and PC. The sign-up process is seamless and quick. It offers way more features than a generic communication tool, like creating and joining multiple workspaces at the same times. Sharing resources among colleagues is fast and any type of media including links can be shared in the chat.
    The sidebar features all the main navigation options, which makes the navigation from one workspace to another quick.

    Cons: All in all it is a great application, but if I have to nitpick I would say that the user interface can be improved in terms of simplicity.

    Overall: Slack is overall one of the best communication tool for professional communications and chatting, the feather on the cap is the availability and abundance of features in the application.

    Read More...
  • Harold M.
    Sales Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Communication system with general interaction of various sectors."

    4 out of 5 stars Posted 2022-02-14

    Pros: The most positively striking features about Slack were:

    - Slack sends me notifications about everything that happens in my work network or when I am mentioned in a specific network. I receive notifications from Slack on my cell phone, email and via SMS. These notifications are instant, so I can know the exact moment when they mention me in a message or when they need me to participate in a discussion.

    - The chat rooms are quite organized, the messages in each chat room are received instantly, there are no delays in sending or receiving messages.

    - Each labor sector of my company has a chat room, so it is easy to separate each sector, so that each one has a chat room with their colleagues from the same sector. It is a fairly easy mechanism to be organized and for the sectors to maintain a more integrated communication.

    - The interface design is quite attractive, it has a very colorful interface, easy to use, easy to understand and above all, easy to configure.

    Cons: - The word search system is one of the things I didn't like at all about Slack. The keyword search system is functional, but not 100%, currently, when we search for a word, it does not show the oldest results, but until an exact date, there is no way to find older results. Old results are obscured by the search system, and shouldn't be, it should display all of them.

    - It has a terrible integration with the MailChimp system, currently, the export of Marketing reports to the Slack platform to share this matter with my colleagues, takes a long time to be carried out successfully, the information takes a long time to be shared through this network.

    Overall: I consider that my general experience with Slack has been good, there have been various problems such as the previously mentioned search system, which does not search for keywords showing old results, but there are some flaws that can be improved by the Slack team to give us a better experience. The Slack system has behaved wonderfully, I have been able to have fluid conversations at all times both with my colleagues within my sector, as well as with other colleagues from the Finance and Projects sectors. We're a pretty big company, and Slack has been really helpful, it keeps us all connected at all times, I can send direct messages to my bosses and co-workers. The notification system has been very good, with notifications without delays. Slack needs to improve the integration it has with MailChimp, since currently in our company we use MailChimp to handle sales and advertising, so it would be great if these two platforms (Slack and MailChimp) have a good integration, with faster report export . This bad integration doesn't change my opinion about Slack, I still consider it to be a pretty good software, it keeps communication constant in my company and that is worth a lot, so I hope they can improve the few flaws they have.

    Read More...
  • A Slack User
    Outsourced Finance Officer (through Thrive Advisory Solutions)
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Great Communication Platform for Small Nonprofits"

    4 out of 5 stars Posted 2022-02-04

    Pros: We utilize Slack for internal communication with one of the nonprofits that we serve as an outsourced finance officer for and it works great! The best feature is the ability to create shared, private, group chats.

    Cons: One thing I don’t like is the inability to receive notifications unless you’re tagged in the message.

    Overall: Overall this solution provides all of the necessary features, while there is some room for improvement as far as notifications are concerned.

    Read More...
  • Prithvi K.
    Kotlin Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Seamless communication that leads to productivity."

    4 out of 5 stars Posted 2022-01-25

    Pros: - Slack helps in sharing project resources in the form of images, text and attachments in to the groups without any hassle.
    - Different channels can be created and set up in no time.
    - The user interface is clean and free from bugs, Along with that the UI is also customizable.
    - It has multi-device support, so one account can be operated from desktop or mobile at the same time.

    Cons: - Notification timing and synchronization can be improved.
    - More documentation or tutorials, please.

    Overall: Overall, Slack is a quick and easy tool to communicate with staff working on the same project or organization.

    Read More...
  • Meenakshi S.
    React Dev
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great tool to catchup with colleagues."

    5 out of 5 stars Posted 2022-01-17

    Pros: - It is available on both desktop and mobile, and both the versions are equally easy to use.
    - The UI appearance can be changed and customized according to the user.
    - Instant messaging to a group or a single individual.
    - It supports integration with many third-party applications.
    - Quick and responsive customer service.

    Cons: - It slows down with the increasing numbers of groups and messages.
    - There isn't any way to easily share large files.

    Overall: Overall, Slack is a great tool to communicate between groups and people within the organization. It is feature rich, and with third-party integrations the functionalities can be increased even more.

    Read More...
  • A Slack User
    Entrepreneur
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Overall a good team communication software"

    4 out of 5 stars Posted 2022-01-14

    Pros: Reliability - You can reply on the software as it rarely goes down
    Usability - It is a very easy to use software and you can just sign in and start using right away. Very intuitive.
    Features - Packs a lot of useful features like starting threads on conversations, deleting a message that is posted in error, usability on mobile apps

    Cons: Calls do not work seamlessly. When you answer a call, it just drops sometimes and we prefer using other software for calls.

    Overall: Overall a good team communication software.

    Read More...
  • A Slack User
    Revenue Operations Professional
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 3 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Revenue Operations Professional "

    4 out of 5 stars Edited 2022-01-12

    Pros: There are several benefits to using Slack in comparison to other work collaboration tools:

    1. Can customize channels of communicating with a specific group of team members or for a specific
    2. Can easily upload/modify messages after it has been sent on a group.
    3. Platform offers seamless integrations to everything from Outlook, Google Drive, and Zoom.
    4. Fair and very low pricing for value.

    Cons: There are several cons associated with Slack:

    1. User Experience is not the most friendly when it comes to replying to thread messages (can be a bit hard to navigate).
    2. Platform is mainly limited to messaging, and could add more value if it offer tools to collaborate on team deadlines (like Monday.com/Asana).

    Overall: Slack is a great tool to allow for day-to-day communication with other team members. While pricing is very fair, the platform is still limited and has room to allow for more product features to ensure a better enhancement to team work.

    Read More...
  • Richard Aries S.
    Student / Freelancer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Perfect Messaging App for Organizations"

    5 out of 5 stars Posted 2022-01-03

    Pros: ∙ Easy to Navigate
    ∙ Can share files without compromising quality
    ∙ Google Drive integration
    ∙ Group Chatrooms (Channels)
    ∙ Customizable Interface
    ∙ Reply Threads
    ∙ Push Notifications

    Cons: ∙ I don't have any 'Cons' for this app. It's just so good!

    Overall: The use of Slack in our organization has been very helpful when it comes to delegation of tasks, brainstorming and even sending drafts of our projects and imparting concepts that would be helpful for every project we make. The chatrooms help us separate different projects and what agendas that are to be talked about in each channel. It is a pleasing and seamless experience working with Slack!

    Read More...
  • Sierra Z.
    Office Technology Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Good instant message tool"

    4 out of 5 stars Posted 2021-12-23

    Pros: * Custom statuses
    * Public & private channels
    * Integrations with zoom/google calendar
    * Customizable notification options

    Cons: * Cannot manage private channels as an admin under the free non-profit plan
    * Cannot schedule send on mobile (yet..?)

    Overall: Overall a good communication platform that is used heavily by my org. The biggest ask is that they role out new features to both web/desktop and mobile at the same time. It's frustrating to try to use a new feature only to have it tell me it's not available for mobile yet.

    Read More...
  • Zeeshan I.
    Java Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Instant chatting application for teams."

    4 out of 5 stars Posted 2021-12-21

    Pros: 1. Slack is one of the best tools to connect with colleagues and share important documents securely.
    2. Along with chat feature, Slack also offers seamless and uninterrupted audio and video calling.
    3. The application supports two-factor authentication and is very secure so that the teams can exchange confidential documents and ideas among them securely.

    Cons: 1. Sometimes the application freezes and restarts abruptly in between the process of sharing files in the group.
    2. There are occasional delays in the notifications.

    Overall: Overall, Slack is a feature packed communication application crafted especially to be used by working professionals. The application is secure, and the user interface looks attractive.

    Read More...
  • Vidya B.
    Product Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 3 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "A professional tool for communication."

    4 out of 5 stars Posted 2021-11-23

    Pros: Slack is quite a useful tool for communication between team members, regardless of the organization size. It is a versatile application with various useful features that adds value to the organization. Slack doesn't leave an inch of possibility of communication gap between members. The price of the subscription is affordable and really worth the money spent.

    Cons: There are some minor cons that I faced in my usage, the icons are too small in the mobile application that leads to accidental touches. Other than this is a must-have application for any organization.

    Overall: Slack can be used as a primary communication tool for team members in any organization. The features it has makes the communication more informative, less time-consuming and overall it increases the productivity.

    Read More...
  • Subhan A.
    React Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "A great communication tool for colleagues."

    4 out of 5 stars Posted 2021-11-22

    Pros: - It is available on all the platforms so that it can be accessed on the go.
    - It improves the productivity a lot by connecting and getting updates from the team members.
    - Along with the chat communication, it also allows doing video meetings.
    - It is quite a popular software and supported by almost all the software for integration.
    - The look and feel of the software is modern and attractive.

    Cons: - Sometimes the audio and video during meetings gets out of sync.
    - It is quite an expensive software for small startups and small organization.

    Overall: Overall, Slack helps a lot in getting in constant touch with the team members working together on a project or in the organization. It improves productivity and helps in targeting goals and achieving them.

    Read More...
  • Samantha H.
    Digital Marketing Specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great free communication platform"

    5 out of 5 stars Posted 2021-10-01

    Pros: My colleagues and I use this app every day. It allows us to communicate freely and quickly about work.

    Cons: The group messages have a limit of the amount of people, so you have to create a channel if it goes over the max.

    Overall: It helps our team to feel connected even though most of us work remotely. I am thankful to be able to resolve work issues more easily due to the quick communication.

    Read More...
  • Tehseen A.
    Project Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Slack for productive communication among teams."

    4 out of 5 stars Posted 2021-09-30

    Pros: - The user interface of the application is clean and smooth across the devices on which it is available.
    - The 2-factor authentication adds an extra layer of user data security on the platform.
    - All types of files can be shared as an attachment or drag and drop.
    - Different channels can be created for different projects, resulting in an organized communication with the team.

    Cons: - The mobile application crashes abruptly during meetings.
    - It is a bit heavy on the system memory, making it slow on a computer with less RAM.

    Overall: Slack is the most used communication application among organizations and teams working on same projects. Its features are curated according to the needs of the teams. File sharing is easy and straightforward.

    Read More...
  • Sahir L.
    Software Tester
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "The best application for communication and collaboration."

    4 out of 5 stars Posted 2021-09-20

    Pros: - The user interface is clean and responsive.
    - Slack makes it effortless to create create channels and connect with other colleagues working on the same project.
    - Sharing video, audio or documents is easy.
    - It is available for both desktop and mobile.

    Cons: - Free version does not store the messages permanently.
    - The quality of audio and video could be improved.

    Overall: Slack makes an environment for colleagues to collaborate on a project by sharing ideas in the form of texts, audios, and video and share among themselves effortlessly.

    Read More...
  • Stephanie I.
    Accounting Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great Resource"

    5 out of 5 stars Posted 2021-09-16

    Pros: Easy to use, search feature is nice, app is very convenient. Ability to message individuals or specific groups. Integrates with other programs and bot capabilities help with important reminders.

    Cons: I have no complaints, Slack works as it should and is a helpful tool.

    Overall: Slack is a great tool for collaboration.

    Read More...
  • Vidbhav K.
    Senior Technical Support
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Connects the organisation."

    4 out of 5 stars Posted 2021-09-15

    Pros: - The user interface of the software is responsive and smooth all across different platforms.
    - There is two factor google authentication for extra layer of security.
    - Channels are easy to create and access.
    - Sharing of documents is straightforward and easy.
    - Calls can be made directly through mobile or web.

    Cons: - Free version does not allow to save chats.
    - The search feature of the application is buggy.

    Overall: It helps in connecting with teams through dedicated channels for different activities. It enables the user to collaborate by sharing documents easily.

    Read More...
  • Mathew W.
    IT Support
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Office Based connections that work"

    5 out of 5 stars Posted 2021-09-04

    Pros: Slack is an easy way to bring teams from all over the globe together in real-time discussion to help solve problems on the go, fast and easy.

    Cons: Incredibly expensive pricing models with no leeway for non-profits or volunteer teams. The free model works, but only so well.

    Overall: If you can afford slack, it's an unbelievable software for teams to work together. If you cannot, the free model works very well, losing only history of text and files.

    Read More...
  • Shazia S.
    Full Stack Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "A collaborative space for teams."

    5 out of 5 stars Posted 2021-08-24

    Pros: - Slack is free to use and have all the features available for an efficient team collaboration.
    - Slack allows the users to create various channels and groups for different projects.
    - It can be easily integrated with other software programs for increased functionality.

    Cons: - There is no feature to mention someone in the chat.

    Overall: Overall, Slack is the best team collaboration software that provides various features like instant messaging and file sharing.

    Read More...
  • A Slack User
    Senior benefit consultant
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great Product!"

    5 out of 5 stars Posted 2021-08-18

    Pros: This product makes it very easy to stay connected with my manager and team throughout the day while working remotely.

    Cons: I haven't found any aspect of this product that I don't like.

    Overall: We work remotely and need a way to be able to reach out for assistance/feedback and get in touch with each other immediately. Slack makes this more than possible with an easy to use format!

    Read More...