Audience

SMBs looking for a cloud phone system

About Yeastar Cloud PBX

Yeastar Cloud PBX is a fully-featured future-ready phone system ideally suited for SMBs. With Linkus UC Clients, you will gain easy access to enhanced call efficiency and remote working agility across any device at your choice. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced to almost nothing. Together with easy to use and full compatibility features, any migration or upgrade to Yeastar’s hosted solution will be as easy as a breeze.

* Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Yeastar
Founded: 2006
China
www.yeastar.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Yeastar Cloud PBX Frequently Asked Questions

Q: What kinds of users and organization types does Yeastar Cloud PBX work with?
Yeastar Cloud PBX works with these users and organization types: Mid Size Business, Small Business, Nonprofit, Government, and Startup.
Q: What languages does Yeastar Cloud PBX support in their product?
Yeastar Cloud PBX supports these languages: Chinese (Mandarin), English, French, German, Italian, Korean, Polish, Portuguese, Russian, Serbian, Spanish, and Turkish.
Q: What kind of support options does Yeastar Cloud PBX offer?
Yeastar Cloud PBX offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Yeastar Cloud PBX integrate with?
Yeastar Cloud PBX integrates with: Bitrix24, Microsoft Dynamics 365, Google Contacts, Microsoft Outlook, Microsoft Teams, QueueMetrics, Salesforce, Servme, SIP.US, Sugar Sell, Wiretap Telecom, and Zoho CRM.
Q: Does Yeastar Cloud PBX have a mobile app?
Yes, Yeastar Cloud PBX has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Yeastar Cloud PBX provide?
Yeastar Cloud PBX provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Yeastar Cloud PBX offer a free trial?
Yes, Yeastar Cloud PBX offers a free trial.
Q: What pricing for support is available for Yeastar Cloud PBX?
Yeastar Cloud PBX offers support included with purchase.
Q: What pricing for training is available for Yeastar Cloud PBX?
Yeastar Cloud PBX offers training included with purchase and additional fee / premium available.

Yeastar Cloud PBX Product Features

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud Communication Platform

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
IVR / Voice Recognition Supported

Cloud PBX

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Not Supported

IVR

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Phone Key Input Supported
Voice Customization Supported
Voice Mail Supported
Multiple Scripts Not Supported
Survey Management Not Supported
Text to Speech Not Supported

Messaging

File Sharing Supported
Groups / Channels Supported
Voice Calling Supported
End-to-End Encryption (E2EE) Not Supported
Payments Not Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported

Softphone

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Not Supported

Telephony

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
VoIP Supported
Voice & Data Integration Supported

Unified Communications

Audio / Video Conferencing Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Voice Mail Supported
Calendar Management Not Supported
Multi-User Collaboration Not Supported

Yeastar Cloud PBX Additional Categories

Yeastar Cloud PBX Verified User Reviews

Write a Review
  • Jacob S.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "The Best for SME Businesses"

    5 out of 5 stars Posted 2020-08-11

    Pros: I love the ease of using Linkus UC Softphone App on my smartphone and PC. Linkus makes it very simple to connect with my co-workers and clients.

    Cons: The voice call is very reliable and nothing to complain on such a great product. The technical issues we have met are quickly solved by support team. Very responsive.

    Overall: We have used Yeastar Cloud PBX and Yeastar Linkus UC Softphone for 3 years. Yeastar product delivers simplicity, reliability, and remote working capability for our company. They are a huge help during the pandemic period.

    Read More...
    1 user found this review helpful.
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