Monster VoIP

Monster VoIP

5.0 out of 5 stars
Acefone Monster VoIP

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Acefone:

About

Acefone, founded in 2010, is a product-led communications company helping businesses simplify communication and deliver better customer experiences. Its cloud-based omnichannel CX platform, AceX, offers solutions including Interactions Hub, Contact Center Studio, API Connect, Campaigns, AI Voice Agents, Voice Streaming, and Xtract—covering customer engagement, contact centres, APIs, campaigns, AI automation, real-time voice, and conversation intelligence. Headquartered in Gurgaon, Acefone serves 5,000+ businesses worldwide with 200+ professionals across Gurgaon, Mumbai, and Bangalore. With 300+ features across Voice, WhatsApp, SMS, and other channels, robust integrations, APIs, ISO 27001 certification, and 99.5% uptime, Acefone enables scalable, secure, and seamless customer communication while helping organisations improve operational efficiency and deliver personalised experiences.
Monster VoIP:

About

Monster VoIP was established to distribute superior voice quality and maximized uptime to customers from here in L.A. to New York to Washington, D.C. to Houston to Dallas to Chicago and beyond, while delivering unparalleled service and customer satisfaction. We started by setting up data centers in Las Vegas, New York, Dallas, and Minnesota to ensure geo-redundancy, with all endpoints multi-registered at all four facilities. (This is just a fancy way of saying that multiple locations means you can expect amazing voice quality and unparalleled business phone uptime.) We then made sure to offer a complete suite of communication tools in one platform. This means you and your team only have to learn our easy-to-use user interface for all of your communication efforts. To make good on our customer satisfaction promise, we then decided to provide personalized setup and ongoing 24/7/365 support to every business VoIP customer that walks through our (virtual) doors.
Acefone:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Monster VoIP:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Acefone:

Audience

Businesses of all sizes
Monster VoIP:

Audience

Businesses of all sizes
Acefone:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Monster VoIP:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Acefone:

API

Offers API Supported
Monster VoIP:

API

Offers API Not Supported
Acefone:

Screenshots and Videos

Monster VoIP:

Screenshots and Videos

Acefone:

Pricing

₹1,599 per user per month
Unlimited calling plans starting at just ₹1,599 per user per month.
Free Version Not Supported
Free Trial Not Supported
Monster VoIP:

Pricing

$27 /month
Volume Tiered Pricing
Free Version Not Supported
Free Trial Supported
Acefone:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Monster VoIP:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Monster VoIP:

Pros & Cons from Real Users

Pros

  • Working with their team is amazing. They got us up and running same day. What I found to be different is the personal touch.

Cons

  • I wish the desktop app had more features, but they said they'll be rolling out more in future product updates.
Acefone:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Monster VoIP:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Acefone:

Company Information

Acefone
Founded: 2010
Gurugram, Haryana, India
www.acefone.com
Monster VoIP:

Company Information

Monster VoIP
Founded: 2012
United States
www.monstervoip.com
Acefone:

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Monster VoIP:

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Acefone:
Monster VoIP:
Acefone:

Categories

AI Voice Agents Supported
Business VoIP Supported
Call Center Supported
Cloud PBX Supported
Monster VoIP:

Categories

Business VoIP Supported
Call Center Supported
Call Recording Supported
Cloud PBX Supported
Communications Supported
IVR Supported
SIP Trunk Supported
Telephony Supported
Acefone:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported
Monster VoIP:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Call Recording Features

Archiving Not Supported
Call Sharing Not Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported
Acefone:

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Zoho CRM Supported
Bitrix24 Supported
Bullhorn Supported
Freshdesk Supported
Freshsales Supported
Google Workspace Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
Pipedrive Supported
Redtail CRM Not Supported
Zendesk Supported
Monster VoIP:

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Zoho CRM Supported
Bitrix24 Not Supported
Bullhorn Not Supported
Freshdesk Not Supported
Freshsales Not Supported
Google Workspace Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
Pipedrive Not Supported
Redtail CRM Supported
Zendesk Not Supported
Acefone:
Claim Acefone and update features and information
Claim Acefone and update features and information
Monster VoIP:
Claim Monster VoIP and update features and information
Claim Monster VoIP and update features and information