Audience

Companies and offices looking for a mobile-first business phones solution for their business needs

About Allworx Verge

With a Verge IP phone on your desk and the Allworx Reach™ app on your favorite mobile devices, you can talk in the office or on the go. Without missing a beat. Real-time sharing of contacts across mobile devices (via Reach), Outlook (via Interact Professional), and Verge IP phone. Instant handoff of active calls to and from your mobile device and Verge IP phone (via Reach). Remote control of Verge IP phone using your mobile device (via Reach). We believe your business phone should work the way you like to use it. Use the Programmable Function Buttons to customize your individual phone. Speed dial your favorite personal contacts or colleagues in the corporate directory. For colleagues who are also in the Allworx system, you can see their presence setting and real-time call status (active call, active ringing, or do not disturb). Used by call center agents to receive incoming calls into their assigned ACD queues.

Integrations

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Company Information

Allworx
Founded: 1998
United States
www.allworx.com/ip-phones

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

Allworx Verge Frequently Asked Questions

Q: What kinds of users and organization types does Allworx Verge work with?
Allworx Verge works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Allworx Verge support in their product?
Allworx Verge supports these languages: English.
Q: What kind of support options does Allworx Verge offer?
Allworx Verge offers support via phone support and online.
Q: What other applications or services does Allworx Verge integrate with?
Allworx Verge integrates with: Coeo, DIDforSale, Highrise, Microsoft Outlook, Microsoft 365, Oreka TR, Salesforce, SIP.US, Skype, and Zendesk.
Q: What type of training does Allworx Verge provide?
Allworx Verge provides training in the form of documentation and live online.

Allworx Verge Product Features

Business Phone Systems

Call Monitoring Supported
Call Routing Supported
Web Conferencing Supported
Call Logging Not Supported
Call Recording Not Supported
Employee Directory Not Supported
IVR / Voice Recognition Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported