Audience

SMEs requiring a powerful communications solution that helps improve customer interactions

About Avaya IP Office

Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities. Study your customer calls by setting up call recording, tracking, and reporting. This Avaya Call Reporting capability can be delivered through IP Office to record and document incoming calls. You can also add real-time call center agent seats and dashboards for more efficient call handling. Combine Avaya IP Office with a subscription for Avaya Spaces and you gain a single app for voice, video, messaging, conferencing, and a calendar—all available on any device, in any location.

Integrations

Ratings/Reviews

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Company Information

Avaya
Founded: 2000
United States
www.avaya.com/en/products/ip-office/

Videos and Screen Captures

Avaya IP Office Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Videos
Support
Phone Support
Online

Avaya IP Office Frequently Asked Questions

Q: What kinds of users and organization types does Avaya IP Office work with?
Avaya IP Office works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Avaya IP Office support in their product?
Avaya IP Office supports these languages: English.
Q: What kind of support options does Avaya IP Office offer?
Avaya IP Office offers support via phone support and online.
Q: What other applications or services does Avaya IP Office integrate with?
Avaya IP Office integrates with: Deyafa POS, SIP.US, and OfficeWatch Call Reporting.
Q: What type of training does Avaya IP Office provide?
Avaya IP Office provides training in the form of documentation, webinars, and videos.

Avaya IP Office Product Features

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

PBX

Avaya IP Office Additional Categories