Audience
Businesses searching for a solution to improve their services and increase sales
About CallSource
CallSource - Own Every Lead. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people.
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Pricing
Pricing Details:
Pricing varies depending on package solutions. Month-to-month.
Integrations
Company Information
CallSource
Founded: 1991
United States
www.callsource.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
CallSource Frequently Asked Questions
Q: What kinds of users and organization types does CallSource work with?
CallSource works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does CallSource support in their product?
CallSource supports these languages: English.
Q: What kind of support options does CallSource offer?
CallSource offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does CallSource integrate with?
CallSource integrates with: AgencyAnalytics, Five9, and LeadPerfection.
Q: What type of training does CallSource provide?
CallSource provides training in the form of documentation, live online, and webinars.
CallSource Product Features
Call Accounting
Call Duration
Supported
Call Monitoring
Supported
Call Volume
Supported
Caller Identification
Supported
Inbound Reporting
Supported
Outbound Reporting
Supported
Who Answered Log
Supported
By-Extension Reporting
Not Supported
Unattended Call Management
Not Supported
Call Recording
Archiving
Supported
Distributed Call Recording
Supported
Event Triggered Recording
Supported
Call Sharing
Not Supported
File Transfer
Not Supported
Instant Retrieval
Not Supported
On-Demand Recording
Not Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
Call Tracking
CRM
Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
Call Log
Not Supported
Lead Management
Activity Tracking
Supported
Campaign Management
Supported
Lead Capture
Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Source Tracking
Supported
Lead Distribution
Not Supported
Lead Nurturing
Not Supported
Pipeline Management
Not Supported
Prospecting Tools
Not Supported
Marketing Analytics
Campaign Management
Supported
Channel Attribution
Supported
Dashboard
Supported
Performance Metrics
Supported
ROI Tracking
Supported
Website Analytics
Supported
A/B Testing
Not Supported
Customer Journey Mapping
Not Supported
Predictive Analytics
Not Supported
Social Media Metrics
Not Supported
Reputation Management
Response Management
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Campaign Management
Not Supported
Gamification
Not Supported
Review Generation
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
Review Management
Campaign Management
Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Not Supported
Social Sharing
Not Supported
White Label
Not Supported
