Audience

Businesses and companies in need of a solution to improve customer experience and optimize communication with their clients

About Engagely.ai

73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology.

Integrations

Ratings/Reviews

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Company Information

Engagely.ai
www.engagely.ai/

Videos and Screen Captures

Engagely.ai Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
24/7 Live Support
Online

Engagely.ai Frequently Asked Questions

Q: What kinds of users and organization types does Engagely.ai work with?
Engagely.ai works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Engagely.ai support in their product?
Engagely.ai supports these languages: Arabic, Chinese (Mandarin), Dutch, English, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Korean, Malayalam, Marathi, Persian, Polish, Portuguese, Punjabi, Russian, Spanish, Swedish , Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese.
Q: What kind of support options does Engagely.ai offer?
Engagely.ai offers support via 24/7 live support and online.
Q: What other applications or services does Engagely.ai integrate with?
Engagely.ai integrates with: Alexa, Apple Business Chat, Qlik Application Automation, Facebook Messenger, Facebook, Freshchat, Freshdesk, Google Assistant, Google Business Messages, LINE, Salesforce, Tableau, Telegram, Twilio, WeChat, WhatsApp, and Zendesk.
Q: What type of training does Engagely.ai provide?
Engagely.ai provides training in the form of documentation and live online.

Engagely.ai Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Conversational Marketing

Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Multi-Channel Communication Not Supported
Video Chat Not Supported
Chatbot Not Supported
Mobile Messaging Not Supported
Product Recommendations Not Supported
Lead Distribution Not Supported
Group Messaging Not Supported
Email Automation Not Supported
Lead Qualification Not Supported
Human Handover Not Supported

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported