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E-Commerce Couriers saloon clinic real estate coaching centers

About Extremis

Extremis is a shared team inbox for handling customer conversations across WhatsApp, Instagram, Facebook Messenger, and Gmail. It connects WhatsApp Business through Meta’s Cloud API and brings incoming messages into a workspace where teams can assign owners, route chats by round-robin, weighted allocation, or workload, and coordinate with status controls, snoozing, internal notes, mentions, quick replies, and labels. Contact records support custom fields, merging, and CSV export, with WooCommerce order information alongside conversations. Teams can use WhatsApp templates and schedule campaigns, then review response-time, agent-performance, and attendance reports. An AI Agent can suggest replies or respond automatically, with handoff to a human. Teams can connect their own API keys from OpenAI, Anthropic, Google, OpenRouter, or Groq.

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Pricing

Starting Price:
$49/workspace/month
Pricing Details:
$49 per workspace per month. Includes a 7-day free trial. Meta WhatsApp fees are passed through without markup; AI Agent usage uses your own provider API key and has no per-answer fee.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews for Extremis Write a Review

Company Information

Software Company
Founded: 2026
Pakistan
extremis.online/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Extremis Frequently Asked Questions

Q: What kinds of users and organization types does Extremis work with?
Extremis works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Extremis support in their product?
Extremis supports these languages: English.
Q: What kind of support options does Extremis offer?
Extremis offers support via online.
Q: What other applications or services does Extremis integrate with?
Extremis integrates with: Anthropic, Facebook Messenger, Gmail, Groq, Instagram, OpenAI, OpenRouter, WhatsApp, and WooCommerce.
Q: What type of training does Extremis provide?
Extremis provides training in the form of documentation.
Q: Does Extremis offer a free trial?
Yes, Extremis offers a free trial.
Q: How much does Extremis cost?
Pricing for Extremis starts at $49/workspace/month.

Extremis Product Features

Customer Communications Management

Print Management Not Supported
Batch Communications Not Supported
Template Management Not Supported
On-Demand Communications Not Supported
Video Content Not Supported
Multi-Channel Communications Not Supported
Personalization Not Supported
Interactive Content Not Supported
Email Distribution Not Supported
Chat / Messaging Not Supported
Content Management Not Supported

Extremis Verified User Reviews

Write a Review
  • An Extremis User
    E-Commerce Manager
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great CRM for Managing Customer Conversations Across Multiple Channels"

    5 out of 5 stars Posted 2026-11-11

    Pros: Extremis makes managing customer conversations much easier by bringing WhatsApp, Instagram, Messenger, and Gmail into one centralized inbox. The interface is clean, intuitive, and easy to navigate. One of the most useful features is the ability to assign conversations to team members, track customer interactions, and manage multiple communication channels without constantly switching between platforms. It helps improve team coordination, response times, and overall workflow efficiency.

    Cons: Some advanced features may take a little time to explore and understand, especially for new users. More integrations and customization options would make the platform even better as it continues to develop.

    Overall: Extremis CRM offers a convenient way to manage customer communication across multiple platforms from a single dashboard. Having WhatsApp, Instagram, Messenger, and Gmail in one place makes it easier to organize conversations, assign messages to team members, and keep track of customer inquiries. The interface is straightforward, and the centralized inbox helps reduce the need to switch between different applications. Overall, it is a practical solution for businesses looking to improve customer communication and team collaboration.

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