Audience
Companies of all sizes that need an online fax solution
About Fax.Plus
Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals.
Fax.Plus Features:
• Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more.
• Set up team with the option to assign one/multiple fax numbers to one/multiple members.
• Programmable fax API to integrate online fax functionalities into your own software.
• Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, …
• HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI).
• Data encryption in transit and at rest.
• Date residency to meet all your data compliance requirements.
• Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ...
• Single Sign-On (SSO).
Pricing
Company Information
Videos and Screen Captures
Product Details
Fax.Plus Frequently Asked Questions
Q: What kinds of users and organization types does Fax.Plus work with?
Q: What languages does Fax.Plus support in their product?
Q: What kind of support options does Fax.Plus offer?
Q: What other applications or services does Fax.Plus integrate with?
Q: Does Fax.Plus have an API?
Q: Does Fax.Plus have a mobile app?
Q: What type of training does Fax.Plus provide?
Q: How much does Fax.Plus cost?
Q: What pricing for support is available for Fax.Plus?
Q: What pricing for training is available for Fax.Plus?
Fax.Plus Product Features
Fax Server
HIPAA Compliance
Online Fax
Fax.Plus Additional Categories
Fax.Plus Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"Easy to use and secure" 5 out of 5 stars Posted 2023-01-17
Pros: FAX.PLUS is very easy to use, even for non tech savvy users.
It is secure, reliable and is fairly inexpensive compare to other fax solutions.Cons: There is no live chat support, it is only by email.
Overall: I have had a positive experience on FAX.PLUS.
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Not only it improved our workflow, but it decreased our costs. We no longer need a physical fax machine. -
Probability You Would Recommend? 10 out of 10
"Reliable and secure fax service" 5 out of 5 stars Posted 2021-06-11
Pros: For us, the security measurements taken by FaxPlus was the most advantage against other providers. It meets all our requirements in terms of compliance and security, and also offer multiple enterprise-grade features to manage our faxing requirements with ease.
Cons: Although the support is always responsive, but having a live support would be more useful.
Overall: We are very satisfied with the security and productivity features FaxPlus offers, and we've completely transferred all of our fax numbers to this provider and got rid of our fax machines.
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Probability You Would Recommend? 10 out of 10
"Secure email to fax service" 5 out of 5 stars Posted 2021-06-03
Pros: Super easy to use email to fax features with the option to access all our documents stored fully encrypted in our archive.
Cons: We used to have an issue with faxing our disclaimer content (our email signature) along with the attached files, but it has been resolved now.
Overall: We managed to save both money and time by getting rid of our fax machines, and now, each employee has 1 fax number and can send and receive faxes from their email. The confirmation report is also helping us with tracking the status of our sent faxes.
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Probability You Would Recommend? 3 out of 10
"Good Features, but get expensive and will NOT PORT NUMBER OUT!" 2 out of 5 stars Posted 2020-08-03
Pros: Nice features. It worked well for low volume. Integrations with Google. Reliability. Just hope you don't need more than about 400 pages per month.
Cons: FAX.PLUS WILL NOT PORT YOUR FAX NUMBER IF YOU BUY THE NUMBER FROM THEM ORIGINALLY. We outgrew their pricing plan (needed a greater-volume plan) and they would not, after six attempts, port our number to a new provider. I know that they easily can because I talked to Inteliquent, who owns the number, and they said all it takes is a PIN number to be released and the port could be finished very easily.
The response from Fax.Plus:
"I am very sorry, once again, but unfortunately, the numbers purchased from FAX.PLUS are not portable as per our terms of service.
Please let me know if you have any other questions."Overall: Great product, lousy support. Would have no problem staying with them, or even leaving them a glowing review for low-volume use. But I can see no reason why they should hold my FAX number hostage.
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