Audience
Medical practice managers who need an AI front-desk agent to answer calls, schedule patients, manage reminders, and keep EHR workflows updated
About FlowHealth
FlowHealth is an AI-powered patient communication for modern medical practices, built to stop practices from running a call center inside the office. Its AI agent, Emma, answers every call, schedules appointments, handles questions, follows up with patients, and works inside the practice’s EHR. FlowHealth adjusts to the practice, not the other way around, learning how the office works and supporting the technology around it. Emma acts like a front-desk teammate: she answers inbound calls instantly, schedules and routes patients, handles overflow, supports nights and weekends, and responds naturally in English, Spanish, and more. She also manages outbound calls, confirming online requests within minutes, recovering no-shows, and booking appointments directly on the calendar. For appointment reminders, Emma calls and texts patients before their visit, confirms, reschedules, answers basic questions, and helps prevent last-minute gaps.
Other Popular Alternatives & Related Software
VCare Health
VCare Health is an AI-powered virtual receptionist platform designed for healthcare practices. The software provides 24/7 automated patient communication by answering incoming calls, assisting with common patient questions, scheduling and managing appointments, sending reminders, and handling follow-ups.
VCare Health helps medical practices reduce front-desk workload, minimize missed calls, improve patient access, and streamline daily administrative operations. The platform uses artificial intelligence to provide fast, consistent responses while allowing healthcare staff to focus on higher-value tasks.
Key functionality includes AI-powered voice interactions, appointment scheduling and rescheduling, patient notifications, automated reminders, follow-up communication, and workflow automation. VCare Health is designed for clinics and healthcare organizations looking to improve operational efficiency and deliver a better patient experience through modern AI technology.
Learn more about VCare Health
Hemingway
Hemingway is an AI-powered agent designed specifically for dental practices to enhance patient engagement and streamline administrative tasks. It offers features such as AI-powered reactivation, which automatically schedules patients who have left unbooked or become inactive back into the practice; an on-call receptionist that handles appointment requests at all hours to keep the calendar full; and automated rescheduling that adjusts appointments based on predefined rules. The platform's capabilities include intelligent texting, allowing the AI agent to communicate with patients about appointment times and bookings; a voice agent that coordinates seamlessly with patients over the phone; and AI web chat, which can be embedded on the practice's website to engage and acquire new patients. Hemingway integrates with various practice management systems and ensures privacy and security in all communications.
Learn more about Hemingway
Talkie.ai
Talkie.ai is the multitasking AI receptionist built for independent medical practices and groups that serves your patients 24/7. Our AI agents answer 100% of calls, handle routine requests end-to-end, and log everything directly into your EHR.
Talkie handles:
- appointment scheduling and rescheduling,
- prescription refill requests,
- new patient intake and chart creation,
- appointment reminders,
- patient recall campaigns,
- after-hours coverage,
- voicemail replacement,
- FAQ answering,
- and messages for providers.
It supports Spanish and 50+ other languages.
Talkie integrates natively with athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—built directly with each EHR vendor, not through a third-party connector. Appointments, patient cases, and new patient charts are created in real time inside your EHR. An approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
Learn more about Talkie.ai
SurgyFrontdesk
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
Learn more about SurgyFrontdesk
Integrations
Company Information
FlowHealth
United States
flowhealth.ai/
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
FlowHealth Frequently Asked Questions
Q: What kinds of users and organization types does FlowHealth work with?
FlowHealth works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does FlowHealth support in their product?
FlowHealth supports these languages: English.
Q: What kind of support options does FlowHealth offer?
FlowHealth offers support via phone support and online.
Q: What other applications or services does FlowHealth integrate with?
FlowHealth integrates with: AdvancedMD, athenaOne, Azalea EHR, DrChrono, eClinicalWorks, ModMed, EPIC HRMS, Greenway Health, Nextech, NextGen, and Tebra.
Q: What type of training does FlowHealth provide?
FlowHealth provides training in the form of documentation and live online.
