Audience
Hospitals, doctors, and clinics.
About SurgyFrontdesk
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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SurgyCRM
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Pricing
Pricing Details:
Usage-based pricing: $0.05–$0.08 per minute of AI voice call time, depending on call volume. Contact us for a quote.
Free Trial:
Free Trial available.
Integrations
Company Information
Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
SurgyFrontdesk Frequently Asked Questions
Q: What kinds of users and organization types does SurgyFrontdesk work with?
SurgyFrontdesk works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SurgyFrontdesk support in their product?
SurgyFrontdesk supports these languages: Arabic, Bengali, English, Gujarati, Hindi, Malayalam, Marathi, Punjabi, Tamil, Telugu, and Urdu.
Q: What kind of support options does SurgyFrontdesk offer?
SurgyFrontdesk offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does SurgyFrontdesk integrate with?
SurgyFrontdesk integrates with: SurgyCRM and SurgyOne.
Q: What type of training does SurgyFrontdesk provide?
SurgyFrontdesk provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does SurgyFrontdesk offer a free trial?
Yes, SurgyFrontdesk offers a free trial.
Q: What pricing for support is available for SurgyFrontdesk?
SurgyFrontdesk offers support included with purchase.
Q: What pricing for training is available for SurgyFrontdesk?
SurgyFrontdesk offers training included with purchase.
