Audience
Digital customer service technology for financial enterprises
About Glia
People communicate digitally in their personal lives and expect the same from businesses. Serve them at their point of need and support them in the channels they desire to keep them coming back for more. On-screen observation, along with persistent customer data that flows with the conversation, provides context so you can quickly understand customers’ needs and guide them past sticking points to success. Customers don't want to jump through hoops to get assistance. Reduce customer effort with personalized, intuitive service from intelligent virtual assistants and informed live agents. Eliminate needless customer and agent repetition, and remove ambiguity with CoBrowsing and screen pops to respond to client needs more efficiently.
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Integrations
Company Information
Glia
Founded: 2012
United States
www.glia.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online
Glia Frequently Asked Questions
Q: What kinds of users and organization types does Glia work with?
Glia works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Glia support in their product?
Glia supports these languages: English.
Q: What kind of support options does Glia offer?
Glia offers support via online.
Q: What other applications or services does Glia integrate with?
Glia integrates with: Alacriti, CallFinder, ebankIT, Kasisto KAI, nCino Cloud Banking Platform, and Zoom Phone.
Q: What type of training does Glia provide?
Glia provides training in the form of documentation, live online, and videos.
