Audience
Businesses looking for customer engagement software
About Hippo
Hippo is a comprehensive tech suite that helps you improve your marketing efforts and customer experience. Hippo has 2 offerings: - Conversational Support enables you to provide best-in-class customer support with help of Chatbots that can cater to customers' queries and problems 24*7. Live chat through which your agents can solve complex problems and provide a personalized experience. You can now also converse with customers through phone or audio/video calls. - Customer Engagement Automation covers all the marketing aspects of your brand and helps you deliver an exceptional experience throughout the customer journey. You can broadcast messages and campaigns in a ma With Hippo, you get to provide your customers with proactive support and reach them across platforms and channels from a single dashboard. You can engage with your customers on the channel of their choice and provide them with a delightful personalized experience.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
JungleWorks
Founded: 2017
United States
jungleworks.com/hippo/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online
Hippo Frequently Asked Questions
Q: What kinds of users and organization types does Hippo work with?
Hippo works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Hippo support in their product?
Hippo supports these languages: English.
Q: What kind of support options does Hippo offer?
Hippo offers support via 24/7 live support and online.
Q: What other applications or services does Hippo integrate with?
Hippo integrates with: Kommo, Zendesk Sell, BigCommerce, Capsule, Facebook Messenger, Gmail, Help Scout, HubSpot CRM, HubSpot Customer Platform, Insightly, Yelo, Magento, Pipedrive, PrestaShop, Shift4Shop, Salesforce, Shopify, SITE123, Weebly, Wix, WordPress, Zapier, and Zendesk.
Q: Does Hippo have a mobile app?
Yes, Hippo has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Hippo provide?
Hippo provides training in the form of documentation, live online, webinars, and in person.
Q: Does Hippo offer a free trial?
Yes, Hippo offers a free trial.
Hippo Product Features
Live Chat
Canned Responses
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Website Visitor Tracking
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Transfers / Routing
Not Supported
