Audience
Businesses looking for an omnichannel knowledge base platform that boosts their customer service
About Mayday
With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators. Knowledge that is easy to find, even in the middle of customer interaction, because it is delivered directly into the advisor's workspace. AI-enhanced search engine and intelligent content suggestions to increase the speed and quality of your responses.
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Integrations
Company Information
Mayday
France
www.mayday.fr/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online
Mayday Frequently Asked Questions
Q: What kinds of users and organization types does Mayday work with?
Mayday works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Mayday support in their product?
Mayday supports these languages: English.
Q: What kind of support options does Mayday offer?
Mayday offers support via online.
Q: What other applications or services does Mayday integrate with?
Mayday integrates with: Aircall, RingCentral Automatic Call Recording, Microsoft Dynamics 365, Freshdesk, Front, Genesys Cloud CX, iAdvize, Intercom, Odigo, Oracle Cloud CX, Salesforce, Slack, and Zendesk.
Q: What type of training does Mayday provide?
Mayday provides training in the form of documentation and live online.
