Velloria

ReceptFlow is an AI receptionist for tradies and service businesses that answers phone calls and website enquiries 24/7, qualifies leads, and books appointments directly into Google Calendar. Businesses configure it with their services, hours, FAQs, and industry details, then add the chat widget to their website or use a dedicated phone number for AI voice calls. The AI greets visitors and callers, answers common questions, collects names, contact details, job type, location, timing, urgency, and other relevant information, and sends qualified leads through SMS and email alerts. Its phone receptionist uses a natural-sounding voice, handles Australian accents, suburb names, and trade-specific terminology, and can forward existing business numbers to the service. The website chat widget works around the clock to capture enquiries even outside business hours. ReceptFlow connects with Google Calendar to check real-time availability and confirm bookings without double-booking.

Infercall is a cloud-based AI receptionist for small businesses and service teams. It answers inbound phone calls and website chats using business information such as services, prices, hours, policies and documents. The receptionist can answer routine questions, qualify inquiries, collect caller details, transfer calls or take structured messages according to rules set by the business. With supported integrations, it can book appointments, create customer follow-up tasks or records, and create jobs or draft quotes. The service provides call summaries, transcripts, recordings and analytics for review. Businesses can forward an existing phone number or use an Infercall number, configure greetings and languages, and manage call handling through a web dashboard. Use cases include trades and home services, salons, dental practices, and other appointment-based or inquiry-driven businesses.