Audience
Australian small businesses, tradespeople, and service businesses.
About Wattle AI
Wattle AI is a cloud-based AI receptionist for small businesses and service teams that handle customer enquiries by phone. It answers calls around the clock, follows configurable questions and call flows, captures caller details, and can schedule appointments on supported plans. It supports a web agent, WhatsApp Business calling, and SMS, bringing conversations into a shared inbox with customer profiles, call recordings, transcripts, summaries, and staff handoff. Teams can configure voice agents, set instructions and guardrails, route urgent calls, and connect calendars, spreadsheets, accounting tools, and workflow services. Use cases include after-hours and overflow answering, appointment booking, job and maintenance intake, clinic and salon enquiries, restaurant reservations, and staff follow-up. Monthly plans include call minutes; Australian mobile numbers, outbound calls, and transfers may be billed separately.
Other Popular Alternatives & Related Software
Ring Jenny
Ring Jenny is an AI receptionist and call handling platform for small businesses that rely on incoming phone enquiries. It answers calls when staff are busy, unavailable, or outside business hours; handles common customer questions; captures and qualifies leads; takes messages; filters spam calls; and sends call summaries by text or email. Businesses can forward calls from their existing number without changing the number customers already use. Ring Jenny can use business details such as services, hours, FAQs, and call-handling rules to give relevant responses. On supported plans, it can check calendar availability, book appointments, send SMS confirmations or links during calls, and warm-transfer urgent callers to the right person. Call recordings and transcripts help teams review enquiries and follow up with the right context.
Learn more about Ring Jenny
FirstVoice AI
FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.
Learn more about FirstVoice AI
Sorted Calls
Sorted Calls is a cloud-based AI phone receptionist for UK trades and other small businesses that cannot always answer incoming calls. It handles calls diverted from a business number, greets callers using the business name, and identifies itself as an AI assistant. During each conversation it gathers the caller’s details, the work requested and its urgency, then sends the business an email with a call transcript and a push alert so staff can follow up. The service is aimed at plumbers, electricians, roofers, cleaners, salons and similar small firms that want to capture enquiries while working, driving or serving customers. Plans include monthly call-minute allowances with per-minute charges above the allowance, and a seven-day trial capped at 20 minutes. This gives small teams a way to collect enquiries without answering every call live.
Learn more about Sorted Calls
Clero
Clero is an AI receptionist platform for dental practices and healthcare clinics in the UK and Ireland. It answers inbound and overflow calls, provides out-of-hours coverage, qualifies enquiries, books or updates appointments in supported practice systems, and routes urgent or complex calls to staff. Clero can also place outbound calls for lead follow-up, appointment confirmations, recalls, and wait-list filling. The service supports practice-specific call flows, payments, and patient messages. It is designed to supplement reception teams rather than replace clinical judgment or emergency services.
Learn more about Clero
Pricing
Starting Price:
A$99/month
Pricing Details:
Starter costs A$99/month plus GST and includes 200 minutes and 100 SMS. Pro costs A$499/month plus GST and includes 1,000 minutes and 500 SMS. Max costs A$999/month plus GST and includes 4,000 minutes and 500 SMS. Each plan ends when its included minutes are used. Australian mobile numbers, outbound calls, and transfers are charged separately. Custom-built integrations on Max are quoted separately.
Integrations
Company Information
MOONSHOT VENTURES PTY LTD
Australia
heywattle.com
Videos and Screen Captures
Voice-agent configuration screen for Sam’s Pizza with OpenAI Realtime selected as the voice provider and controls for conversation behaviour.
Other Useful Business Software
PRTG Catches Network Issues Before They Cause Downtime
Reactive troubleshooting usually means hearing about a problem from frustrated users, not your monitoring tool. PRTG sets threshold-based alerts across devices, servers and applications, notifying your team by email, SMS or push the moment a metric crosses a set limit. That means catching a failing disk or overloaded server before it becomes an outage and getting time back from firefighting. Start a free trial and set your first alerts today.
Product Details
Platforms Supported
Cloud
Wattle AI Frequently Asked Questions
Q: What kinds of users and organization types does Wattle AI work with?
Wattle AI works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Wattle AI support in their product?
Wattle AI supports these languages: English.
Q: What other applications or services does Wattle AI integrate with?
Wattle AI integrates with: Cal.com, Google Calendar, Google Sheets, n8n, QuickBooks Online, Slack, WhatsApp, Xero, and Zapier.
Q: How much does Wattle AI cost?
Pricing for Wattle AI starts at A$99/month.
