Alternatives to Yapper
Compare Yapper alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Yapper in 2026. Compare features, ratings, user reviews, pricing, and more from Yapper competitors and alternatives in order to make an informed decision for your business.
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1
KIRA.id
KIRA.id
KIRA.id is an AI customer service platform for businesses in Indonesia that handle customer questions through chat. It brings WhatsApp, Instagram, Facebook Messenger, and website chat into a shared inbox, with Meta channels connected through official APIs. Businesses can ground the AI agent in website pages, FAQs, PDF and Office files, Google Docs, and Google Sheets. The agent answers from those sources and hands conversations to staff when it cannot answer or a customer needs help; teams can review handoff reasons, receive notifications, and take over conversations. Customers can book appointments in chat, with optional Google Calendar synchronization. KIRA.id also offers website chat widgets, shareable chat links, and QR codes. Businesses can test the AI on their own sources before paying. Paid plans are billed monthly based on AI replies delivered to customers, with no per-seat fee. -
2
AssistantLabs
AssistantLabs
AssistantLabs is a cloud-based AI business assistant that helps small and midsize businesses coordinate customer interactions and routine operations through a conversational interface. It brings messaging across WhatsApp, Instagram, Messenger, website chat, email, SMS and phone together with sales follow-up, marketing campaigns, helpdesk workflows, bookings, invoices and payment reminders. Its CRM can be updated and queried in chat, while AI models including Claude, ChatGPT and Gemini support assistant tasks. AssistantLabs also connects with ecommerce platforms, calendars, payment services and accounting tools so teams can manage customer-facing work from one service. Businesses can use it to automate everyday communication and sales and service tasks across connected channels; onboarding assistance is available through a setup meeting.Starting Price: $19/month -
3
Ha Tang
Ha Tang
Ha Tang is a customer support, email and payments platform for Vietnamese businesses and software teams. Its shared inbox brings together Zalo (Official Account and personal), Facebook Messenger, Instagram, TikTok, WhatsApp, email and live chat on websites and in mobile apps. An AI assistant answers from company knowledge, follows situation rules, drafts orders and hands conversations to human agents. The platform matches VietQR bank transfers to orders and issues e-invoices when orders are paid. Its email module supports transactional delivery through a REST API and SMTP, verified domains, inbound email and team groups. Developers can use REST APIs, webhooks, SDKs for Node, Flutter, iOS and Android, and an MCP server. Agents work from a web dashboard and native iOS, Android and macOS apps.Starting Price: 690,000 VND/month -
4
Inboxi
IN General Digital Solutions LLC
Inboxi is an AI-powered customer messaging platform that brings WhatsApp, Instagram, Messenger, Telegram, TikTok, email and website chat into a shared team inbox. AI agents can answer from a business’s website, files, FAQs and product catalogue, respond in customers’ languages, and take actions such as creating orders, sending payment links, following up on abandoned carts, booking appointments and tracking shipments. Teams can assign conversations, add notes, manage contacts and campaigns, and hand chats to a person when needed. Inboxi also supports store and payment integrations, analytics, webhooks and an API, with a mobile app for handling conversations. It is designed for businesses that sell and provide customer support through messaging, including online stores, restaurants, clinics, real estate businesses, salons, training providers, travel agencies and delivery companies.Starting Price: $49/month -
5
ELIA Assistant
ELIA
ELIA Assistant is a SaaS AI customer-support platform for businesses that want to automate recurring customer conversations. Teams add FAQs, website pages, documents and policies to a knowledge base; the assistant uses that material to answer questions in a website chat widget, WhatsApp and Telegram. Its email feature drafts replies from company information for staff review, while complex requests can be handed to a support agent with the conversation history. A browser-based CRM lets teams review conversations, assign requests and manage their status, with unlimited users included. Teams can test responses on their own content before deployment. Custom plans add CRM and booking system integrations, Slack and Microsoft Teams. A seven-day free trial is available.Starting Price: €29/month -
6
Lynna
Lynna Labs Ltd
Lynna is a hosted AI assistant that answers website visitors’ questions using a business’s own website, documents and notes. Businesses add a snippet to show a chat side panel, or share Lynna’s hosted page and QR code. The assistant provides answers with links to their sources and routes unanswered questions, requests for a person and other cases needing human judgment to the team. Staff can assign questions to branches or departments and reply by email; replies can be saved to the knowledge base for future answers. Lynna supports website crawling, document uploads, conversation history, knowledge-gap summaries and visitor data controls. It is designed for UK businesses that regularly answer customer questions, including letting agents, trades, salons, clinics, professional services and other local businesses.Starting Price: £39/month -
7
Evoriqa
Evoriqa
Evoriqa is an AI customer-support platform. It trains an agent on your knowledge base and answers customers across website chat, AI site search, WhatsApp, voice, Instagram, Messenger, SMS, Slack and email, all in one unified inbox — capturing leads, booking appointments and handing off to humans when needed. White-label reseller plans available for agencies. Free plan; paid from $29/month.Starting Price: $29/month -
8
CustomerEagle
RSG Digital
CustomerEagle is a cloud-based customer support and sales platform for ecommerce, hospitality, retail, service, and SaaS teams. It combines a shared inbox for website chat, email, WhatsApp, Facebook Messenger, and Instagram with a customer record and tools for managing contacts, companies, and sales pipelines. Its AI assistant can answer routine questions using approved help-center content, PDFs, and website pages, with source citations, and pass uncertain or complex conversations to a human agent with context. Teams can publish a customizable website chat widget, create knowledge-base articles, review conversation and support analytics, and connect commerce data from Shopify or WooCommerce. Paid plans provide API access and webhooks, while integrations and channel availability vary by plan. CustomerEagle also supports workflows, routing, and human approval for sensitive store actions such as refunds.Starting Price: €24.99/agent/month -
9
Open
Open
Open is a unified AI customer support platform built around Agent 5, a single AI engine shared across every channel and designed to automate and unify support. It brings AI Chat, AI Calls, AI Email, AI Social, Agentic Workflows, and helpdesk integrations into one system so customer conversations can be handled consistently across web chat, phone, email, Instagram, Messenger, WhatsApp, SMS, and existing support tools. Agent 5 goes beyond simple FAQs by handling complex requests, processing returns, updating accounts, coordinating multi-step workflows, routing issues, remembering conversation history, and handing off smoothly to human agents when needed. Web Chat can be embedded with one line of code, customized to match the brand, triggered proactively based on user behavior, and enriched with images, videos, files, links, buttons, forms, cards, and carousels.Starting Price: 75¢ per resolution -
10
Hostly
Icaro Nutrition
Hostly is a hosted AI receptionist and chat widget for business websites. Businesses install it with a script snippet and provide information about their services, products, opening hours and prices. Website visitors can ask questions in the chat; the assistant answers from the business profile. When bookings are enabled, it can offer times returned by Hostly’s calendar or a connected Beauty Calendar. Businesses can optionally accept deposits or full payments through Stripe. The inbox lets staff review conversations, take over a thread or hand it back to the AI. Hostly is intended for small businesses and practices such as salons, clinics, restaurants and shops. An optional WhatsApp button opens the business’s WhatsApp for a human response; Hostly’s AI does not reply in WhatsApp or answer phone calls.Starting Price: €29.90/month -
11
Waslo
Tec-ads LTD (Waslo)
Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.Starting Price: $9 one-time -
12
Jugl
Jugl
Jugl is an AI-powered Customer Support and Customer Experience (CX) platform that helps businesses manage every customer conversation from one place. Handle Voice, Email, WhatsApp, Instagram, website chat, and support tickets through a unified inbox powered by AI and human agents. Automate customer support, recover abandoned carts, engage website visitors, and seamlessly hand off conversations to human agents whenever needed. Jugl combines AI agents, live customer support, ticketing, and revenue recovery into one platform designed to improve customer satisfaction and increase sales. -
13
StayReplied
BytesGlue
StayReplied is a browser-based shared inbox for businesses handling customer questions through website chat. Conversations appear in a searchable workspace where staff can assign chats, add private notes and turn conversations into tickets with an owner, priority and due time. Optional AI replies can use approved, versioned knowledge and price records, cite the source version, and hand conversations to staff when a human is needed. Teams can set daily and monthly AI budgets; AI replies are in private beta and require the business's own Anthropic key. The product also includes a sales pipeline, quotes, contact history, saved views and a website chat widget. It is aimed at restaurants, clinics, shops, online stores and service businesses. The app and web chat support English and Arabic, including right-to-left text. Website chat is available now; WhatsApp, Instagram, Messenger, email and SMS are listed as coming soon.Starting Price: AED 70/month -
14
NeverDesk
Innovism
NeverDesk is an AI-native customer support and helpdesk platform that uses a business's documents, website content, FAQs, policies, and help-center articles to ground automated replies. Customers can contact the AI through a website chat widget, WhatsApp, webhook-based email, and supported REST API connections. A shared inbox brings conversations together for team members to search, assign, and manage; staff can take over conversations with their history when a customer needs human judgment. The AI can ask clarifying questions, use conversation context, and perform configured actions through custom integrations and webhooks, including order-status lookups, ticket creation, and appointment workflows. Teams can review basic support metrics. NeverDesk serves ecommerce, SaaS, agencies, healthcare, education, real estate, professional services, and startups. -
15
Colibly
Colibly
Colibly is a cloud-based CRM for businesses that manage sales and customer support through messaging channels. It brings WhatsApp, Instagram, Messenger, Telegram, and website chat into a shared team inbox, with a sales pipeline, editable stages, calendar and appointments, tasks, automations, sequences, macros, and quick replies. AI features include bots that answer from business information and an assistant for reply suggestions, conversation summaries, rewriting, and transcription. Higher-tier plans add WhatsApp broadcasts, customer satisfaction surveys, lead qualification and recovery, Meta Ads conversion tracking, and WhatsApp calling. The platform also supports a REST API and webhooks on higher plans. Plans are priced per team member, can be mixed within a team, and WhatsApp message fees are billed separately. Colibly offers a 14-day Pro trial for up to three people without requiring a credit card.Starting Price: MXN 59/user/month -
16
Botias
Botias
Botias is a cloud-based AI agent and shared inbox for small and midsize businesses that handle customer inquiries and sales through messaging channels. Businesses configure the agent with their services, prices, availability, and policies. It responds to customers, provides quotes, checks availability, books appointments or reservations, and sends payment links through Mercado Pago or Stripe on eligible plans. Depending on the plan, the shared inbox supports WhatsApp, Instagram, Messenger, email, and website chat; Telegram is available on the Business plan. Staff can monitor conversations and take over when a customer needs human assistance. Botias includes conversation history across plans; CRM segmentation and outbound webhooks are available from Growth. It also offers templates for industries such as hospitality, real estate, healthcare, food service, retail, fitness, and events. The free trial lasts up to seven days or 100 assistant replies, whichever comes first.Starting Price: $49/month -
17
Teletype
Teletype App
Teletype is an omnichannel customer communication platform that brings all your messengers, social media, email, and website chat into a single workspace. Manage conversations from WhatsApp, Telegram, Instagram Direct, Facebook, Viber, email, and website chat — all in one panel. Every customer gets a unified profile with full conversation history, contact details, and visit data. Built-in tools include a mini-CRM, smart request routing, operator performance analytics, AI assistants, reply templates, and broadcast messaging via Teletype Sender. Native integrations integrations with popular CRMs, telephony, analytics and automation services, plus an open public API for custom scenarios. Several integrations are available for free. 1000+ companies and 4500+ operators use Teletype to handle 350M+ messages. Setup takes 15 minutes.Starting Price: $18/month -
18
Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
19
Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
20
ReadyCall
ReadyCall
ReadyCall is a cloud contact center and customer-service platform for businesses handling phone and digital conversations. It supports inbound and outbound calls, IVR menus, queues, skills-based routing, call recording, live monitoring and service reports. Customer records and ticketing tools help teams manage requests, notes and follow-up. Its shared inbox brings WhatsApp Business, website live chat, Instagram and Messenger conversations into agent workflows. Optional AI voice and chat agents can answer customer questions, assist with tasks such as appointment or order-status requests, and transfer conversations to staff. The Arabic, right-to-left interface is designed for Saudi businesses in sectors such as e-commerce, healthcare, education, real estate and services. The platform is accessed in a browser and offers a mobile app; Enterprise plans offer private-cloud deployment or deployment within a customer's infrastructure.Starting Price: SAR 39/user/month -
21
SendApp
SendApp
SendApp is an omnichannel business communication and conversational automation platform designed to help companies manage customer interactions from a single interface. It supports the official WhatsApp Business API, WhatsApp conversations, Telegram, SMS, email, Instagram, Messenger, web chat and voice channels. SendApp provides a centralized team inbox, contact management, AI-powered customer assistance, automated workflows, notifications, campaigns and integrations with external applications and e-commerce platforms. Businesses can use SendApp to automate customer support, sales conversations, transactional notifications, appointment reminders and other communication processes. The platform is designed for companies, agencies, e-commerce businesses and professionals looking to centralize and automate customer communications.Starting Price: €19/month -
22
Supermoon
Supermoon
Supermoon is an AI-driven customer service platform designed to streamline support operations by integrating key communication channels into a unified system. Its AI customization feature offers automatic reply suggestions, message summaries, and sentiment analysis, enabling teams to respond efficiently across various platforms. The AI phone assistant utilizes advanced voice technology to handle calls, ensuring consistent and professional interactions. With an integrated CRM, businesses can conveniently store essential customer information, facilitating personalized support. MoonChat, Supermoon's live chat solution, seamlessly embeds into websites, providing real-time assistance to visitors. The omnichannel inbox consolidates messages from multiple support channels, allowing teams to manage all customer requests from a single platform. For Shopify users, Supermoon integrates order data and customer information, streamlining support management.Starting Price: $19 per month -
23
ChatGent
Factoryze
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.Starting Price: $15/month -
24
Make Agent Fast
Make Agent Fast
Make Agent Fast is a no-code platform for creating customer-facing AI agents from a business website. Users can configure agents for general assistance, sales and inquiries, customer service, or bookings and consultations; review agent answers before launch; and define permitted actions. Agents can answer approved questions, capture leads, assist with bookings, create support tickets, and hand conversations to a person. A customizable chat widget can be embedded on a website. The platform supports text chat and voice messages, with live voice and messaging channels available on eligible plans. Supported messaging channels include Telegram, WhatsApp, Messenger, Instagram, Discord, and KakaoTalk. The interface and guides are available in English, Uzbek, Korean, and Russian. Businesses can manage knowledge sources and monitor conversations. A seven-day free trial is available without a credit card.Starting Price: $12/month -
25
Flowcall
Flowcall
Flowcall is omnichannel AI customer service software for consumer brands with high support volume. Customers ask about orders, deliveries, returns, payments and service requests on WhatsApp, email, Instagram, chat and calls. Flowcall's AI Agent answers them by following your SOPs and checking the data in Shopify and your other connected systems, and it completes the request, such as a refund, exchange or cancellation, where your rules allow. When a case needs an agent, it hands off with the conversation and customer details attached. Agents work in the AI Helpdesk: one inbox for every channel, ticketing, Customer 360 and AI assistance, and Auto QA reviews conversations from both the AI and the agents. Flowcall has a native Shopify integration, and any other system with an API can be connected. -
26
Bridge AI
Pretiosus
Bridge AI is a WhatsApp CRM and lead-response platform for small businesses that generate enquiries from Facebook and Instagram ads, especially click-to-WhatsApp campaigns. Its bot replies to incoming WhatsApp enquiries with tap-based questions and hands conversations to staff when customers need help. A shared inbox and individual staff logins keep conversations together, while priority labels and lead assignment help teams follow up with urgent prospects first. Staff can move deals through a sales pipeline, track funnel drop-off, and record revenue from won deals. Bridge AI also provides saved replies, WhatsApp chat links and QR codes, and automatic private replies to Instagram post comments. It helps small teams organize ad-generated conversations and follow enquiries from first contact through sales.Starting Price: ₹2,999/month -
27
HeyGrowfy
Cerevora Technologies
HeyGrowfy is a web-based AI sales assistant for businesses that manage inquiries and sales on WhatsApp. It connects to a business number through the WhatsApp Business Platform, answers leads using business-provided product, pricing and policy information, and follows up until they purchase or opt out. The service organizes conversations by buying intent, alerts staff when a prospect appears ready to buy, and prepares follow-up messages. Teams can review conversations and take over chats. HeyGrowfy also captures leads from website forms, walk-ins and QR codes, and lists connections with Google Sheets, Zoho CRM and Shopify. Its stated use cases include clinics, salons, gyms, retail, real estate and coaching businesses. A free plan provides lead organization and Growfy training; active WhatsApp replies and follow-ups require a connected WhatsApp account and messaging credits. -
28
Palmate
Palamar Teknoloji
Palmate is an AI-powered customer communication platform that unifies messages from WhatsApp, Instagram, Webchat, email, and phone into a single shared inbox. It connects directly with your existing business systems to answer routine customer inquiries, look up request statuses, and complete everyday operational tasks 24/7. When an issue requires personal attention, the platform smoothly hands over the conversation to your team with full context and chat history. By pairing practical conversational AI with a collaborative team inbox, Palmate helps organizations manage incoming message volumes, maintain fast response times, and keep all customer dialogues organized in one place without disrupting their existing workflows. -
29
Fliqr AI
Fliqr AI
Fliqr AI is a customer engagement platform for creators, brands and agencies. It combines AI agents, no-code automation flows and a shared team inbox for conversations across Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS, email, voice and website chat. Teams can automate comment and DM replies, answer questions, share links, capture contact details, qualify leads and hand conversations to a human when needed. A visual flow builder supports triggers, messages, conditions and actions. The platform also includes customer conversation management, broadcasts and analytics. Fliqr AI is cloud-based and offers a free plan alongside paid plans.Starting Price: ₹299/month; free plan -
30
Instant Reply
Instant Reply
Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate. -
31
SoftDesk
Maxprog LLC
SoftDesk is an AI-powered customer support platform built for small businesses and software makers who want fast, professional support without the complexity of large help desk systems. It centralizes customer conversations from live chat, email, WhatsApp, SMS, and social messaging into one workspace, helping teams manage support more efficiently. SoftDesk also includes a knowledge base and AI-assisted replies, so common questions can be answered quickly and consistently. It is designed to reduce response times, improve support quality, and make it easier to stay organized as conversations grow. SoftDesk focuses on simplicity, speed, and practical automation, giving businesses a modern support solution that is easy to use and quick to set up. It is especially well-suited for companies that want a more affordable and streamlined alternative to heavier customer service platforms.Starting Price: $19/month -
32
RoadReply
Rockit AI
RoadReply is a web-based AI messaging assistant for Turo hosts and car-sharing fleet operators. After a host adds RoadReply as a co-host to a Turo hosting team, it reads guest conversations and prepares replies using trip details, vehicle information, pickup instructions, and house rules. Hosts can choose Auto Mode to send replies automatically, Drafts Mode to review each reply, or Custom settings to control automation by topic. The assistant handles recurring questions about pickup and return, vehicle features, fuel, charging, tolls, lockbox access, local areas, and trip changes, while flagging questions that need host attention. RoadReply also connects with Slack, WhatsApp, Google Docs, Microsoft Word, and Notion. Pricing is monthly per car, with lower per-car rates at higher fleet tiers. Setup is described as taking under three minutes. RoadReply is independent and is not affiliated with or endorsed by Turo.Starting Price: $16.99/vehicle/month -
33
Merrows
201 Creations LLC
Merrows is a hosted AI customer-service agent for phone calls, website chat, SMS and email. Businesses configure its behavior in a reusable Playbook and connect it to commerce, booking, point-of-sale and help-desk systems to answer inquiries, check and place orders, manage bookings, and route requests to staff. It is designed for automotive repair shops, ecommerce and retail businesses, restaurants, and other service operators. Workflows include appointment scheduling and status updates, product and order inquiries, returns, subscription changes, and restaurant orders. A chat widget can be embedded in supported website builders. Teams can test conversations before going live and hand customers to a person when needed. The free plan includes 100 monthly web chat and email conversations; paid plans include a 14-day trial.Starting Price: $0/month -
34
SupportResponse
SupportYourApp
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
35
AiRep24
AiRep24
AiRep24 is an AI sales and customer-support platform for websites and Shopify stores. It scans approved website pages and product information into a structured knowledge base, then answers visitor questions in multiple languages by text or voice. The assistant can guide product discovery, compare options, surface relevant links and calls to action, remember permitted visitor context, and hand complex conversations to human operators through Telegram. Businesses manage websites, knowledge, conversations, visitor activity, assistant behavior, appearance, integrations, and billing from one web console. A lightweight embeddable widget brings the assistant to any website, while the Shopify app adds native catalog-aware product recommendations and commerce workflows.Starting Price: $19/month -
36
WuwenAI
WuwenAI
WuwenAI is a cloud-based customer service and engagement platform that brings supported messaging channels into a shared inbox for teams serving customers across regions. It connects WhatsApp, Instagram, Facebook Messenger, Telegram, LINE and website chat, while keeping conversations and customer records together. Teams can configure AI agents with a knowledge base to answer routine questions, use multilingual translation, assign and route conversations, and transfer complex cases to human agents. The workspace also provides customer profiles, internal collaboration and follow-up tools for managing ongoing inquiries. WuwenAI is intended for cross-border e-commerce, social commerce, B2B inquiry handling and SaaS or other customer-support operations. The browser-based service has a free plan, with paid plans for teams needing higher usage limits and additional collaboration features.Starting Price: $0 -
37
DelightChat
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
38
Poli Digital
Poli Digital
Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.Starting Price: $150/month -
39
Querygen
Querygen
Querygen is a cloud-based messaging and workflow automation platform for businesses using WhatsApp and Instagram. Its shared inbox brings conversations into one workspace, where teams can use AI agents to answer customer questions, qualify leads, and hand chats to a person when needed. Que, Querygen’s WhatsApp assistant, can search conversations, update leads and tasks, and set reminders. Teams can automate Instagram comment-to-DM replies, manage WhatsApp campaigns, and schedule follow-ups. Jobs turn messages, files, photos, or scheduled triggers into actions such as adding records to Google Sheets or Supabase, calling webhooks, or notifying a team. Querygen also sends workflow results to connected apps through Zapier. The platform supports sales, customer service, marketing, and operational workflows built around customer conversations. -
40
Bectify
Bectify
Bectify is a cloud-based AI receptionist for small service businesses. It answers inbound calls and website chats, and handles text and social messages around the clock in English and Spanish. The assistant responds to customer questions using business information, captures lead details, books appointments through Google Calendar or Calendly, and sends appointment confirmations. Calls are transcribed and conversations appear in an inbox with a lead list and performance dashboard. Businesses can route calls, and eligible plans add team alerts, call transfers, two-way texting, reminders, and support for WhatsApp, Messenger, and Instagram messages. Bectify is designed for home-service contractors, clinics, salons, dental and law offices, auto shops, retailers, real estate offices, and fitness studios that want to manage customer inquiries and bookings across phone and digital channels.Starting Price: $79/month -
41
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
42
Intrawebix CRM
Intrawebix SRL
Intrawebix CRM is a browser-based CRM for small and midsize businesses that sell through messengers, email and phone. A shared inbox connects WhatsApp, Telegram, Instagram, Messenger, Viber, email and website chat, and every conversation can become a lead. Teams run leads and deals in a Kanban pipeline with lead scoring, sales targets, commissions and reports, plus chatbots, web forms, booking pages with Google Meet or Teams links, email campaigns and automations. AI drafts replies, proposes next steps after calls and chats, explains why deals are lost or won, and an AI voice agent answers and makes calls. Quotes are signed online and invoiced, with contract renewals, NPS surveys, helpdesk, a customer portal, ERP sync over OData (Business Central, SAP Business One), a REST API and webhooks. English, Romanian and Russian; hosted in Germany (EU). Per user: Standard $9 (€8), Business $29 (€27) a month; free plan and 30-day trial. Partner program: "Become a partner" on our website.Starting Price: $8.50 (€7.50)/month/user -
43
DMly
DMly
DMly is an AI-powered customer engagement and business automation platform that helps businesses manage conversations, leads, bookings, payments, and customer relationships from one place. It brings WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, and live chat into a unified team inbox. Businesses can automate replies and follow-ups, qualify leads with AI assistants, send broadcasts, build no-code workflows, manage appointments, collect payments, sell products and services, request reviews, and connect with tools such as Shopify, WooCommerce, Google Calendar, Zapier, n8n, and other business applications.Starting Price: $29/month -
44
ChatDesq
Apporio Infolabs Pvt Ltd
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations. -
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Manydesk
Manydesk
Manydesk is a cloud platform for online retailers and customer service teams that brings customer conversations, AI agents, and commerce operations into one workspace. It connects channels such as WhatsApp, Instagram, Facebook Messenger, and website chat for centralized support. Teams can configure AI agents in Manydesk AI Studio, use connected store and business data to assist with customer requests, and hand conversations to staff when human help is needed. The platform also includes tools for managing online-store operations, including orders, products, inventory, marketplace activity, and performance information. A developer platform exposes APIs and webhooks for customer-service workflows, and Manydesk supports connections to third-party services and MCP servers. Businesses can use these capabilities to organize support and commerce processes across integrated channels and applications. -
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Techmits Connect
Techmits
Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.Starting Price: $0 -
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Supportifier
Successifier AB
Supportifier is a cloud customer-service and help-desk platform for small and midsize businesses, including e-commerce, services and SaaS teams. It turns existing documents, website content, FAQs and past tickets into a knowledge base that a team can review before using it across a public help centre, an AI-assisted contact form, live chat, a shared support inbox and a customer portal. Customers can find published answers, see relevant help before submitting a request, or hand a conversation to an agent. The inbox organizes tickets by owner and status, supports response-time targets and provides AI-generated draft replies for staff to review. Business-system connections can add customer or order context, while the product's documented API and webhook support custom workflows. The service is delivered as SaaS, with annual platform pricing and separately scoped onboarding and integration work.Starting Price: SEK 79,000/year -
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Serviceplane
2AM Fusion
Serviceplane is a cloud-based service desk for public agencies and private-sector customer support teams. It brings web chat, phone, email, SMS and web forms into shared cases, with a staff workspace for routing, hand-offs and case records. Its AI assistant answers from approved websites, documents and SharePoint content, cites sources, and routes questions to staff when a person needs to take over. Teams can test responses in shadow mode before activating a channel, connect read-only account or case records, and require identity checks before showing protected details in public channels. The platform supports shared-mailbox workflows, contact-center agent assistance, staff single sign-on and multilingual conversations. Serviceplane is intended for government agencies and service teams in healthcare, financial services, insurance, education, technology, utilities, retail and property management. -
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LimeChat
LimeChat
Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%. -
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Reflys
Reflys
Reflys is a modern chat marketing and automation platform designed to help businesses turn conversations into conversions across all major social channels—including WhatsApp, Instagram, Facebook Messenger, and TikTok. With Reflys, businesses can automate customer interactions, capture leads, and manage conversations from a single dashboard. Whether you're running WhatsApp campaigns, automating Instagram DMs, handling Facebook Messenger inquiries, or engaging audiences on TikTok, Reflys enables real-time, personalized communication at scale. Powered by AI, Reflys allows brands to create intelligent chat flows that respond instantly, understand user intent, and guide customers toward the right products or services. Its intuitive drag-and-drop builder makes it easy to set up automated replies, conversation triggers, lead qualification flows, and support systems—without any technical expertise.Starting Price: $12/month
