• Ulises P.
    Tech Lead
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Sonetel - Useful and secure application."

    4 out of 5 stars Posted 2023-12-01

    Pros: It is a very helpful service when traveling abroad , it is secure and offer the customer service responds quickly.

    Cons: The do what they offer nothing more nothing less.

    Overall: I found it in a Google Search a year ago and I have been using since. It allows me respond phone calls when travel and working abroad.

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  • IGNATIUS C.
    COO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "THE BEST VIRTUAL CALL PLATFORM "

    5 out of 5 stars Posted 2023-11-23

    Pros: Easy to set up.
    Amazing User interface.
    Cheap and competitive pricing system.
    New interesting features.
    Great customer support.

    Cons: So far been using them for over a month now , and so no problems.
    Maybe after a year I'll do a full review and update if there are any cons to using the platform.

    Overall: It was very easy to set up, amazing User interface, their overall pricing system is competitive, cheaper and preferable to other platforms.
    lastly their customer support is quick, problem-solving, friendly and empathetic.
    i would definitely be using them till the foreseeable future.

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  • Guillermo D.
    IT Director
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Excellent Service , Excellent Customer Service!"

    5 out of 5 stars Posted 2023-11-22

    Pros: I have some very specific requirements and was looking for a while for a reliable option until i found Sonetel.
    It's absolutely great, you can port your existing USA number and make use of it even in WhatsApp (these two features combined was my no brainer decision)

    Cons: So far, there's nothing i can consider as a con.
    Only thing that worth to mention is that porting your existing number can take some time and effort (but not because of Sonetel but because of your existing carrier), in my case it took me like 3 weeks but because carrier was not providing the right information to accomplish the porting process but Sonetel's support team was always there to guide me and help me out during this process, Vikas you rocks!

    Overall: Excellent service.
    Excellent Customer Support Service.
    You're able to port your existing USA number.
    You're able to use WhatsApp.
    Fair price.
    That's all you need, 100% recommended.

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  • Noel Fuentes M.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Very good app"

    5 out of 5 stars Posted 2023-11-21

    Pros: The way you can handle the calls, pretty simple, very efficient, not very expensive, allowing you to call and be called from anywhere in the world.

    Cons: Nothing I could determine, I did not found anything I don't like.

    Overall: A very good app, extremely professional, cheap, easy to use, friendly, all in app that fulfill my needs.

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  • Francisco G.
    Educator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Wonderful SONETEL"

    5 out of 5 stars Edited 2023-11-18

    Pros: During the month of November 2023, I suffered an awful spoofing attack. But, thanks to SONETEL's excellent support service, I was able to solve the problem and regain my peace of mind. SONETEL is not only the best option for telephone lines that I have ever known; but it is also a wonderful human team that makes SONETEL the best option, IMHO. I sincerely want to recommend SONETEL because I am sure that you will be as satisfied and happy as I already am.

    Cons: My personal experience is satisfactory with SONETEL. I have not found anything to criticize about the service, except for the spoofing that I have suffered. But the spoofing is not the fault of SONETEL, but of the unknown people who stole my identity.

    Overall: I want to say the same as before. My personal experience is satisfactory with SONETEL. I have not found anything to criticize about the service, except for the spoofing that I have suffered. But the spoofing is not the fault of SONETEL, but of the unknown people who stole my identity.

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  • Harry A.
    Business Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Excellent Product for the Virtual Number requirements."

    5 out of 5 stars Posted 2023-11-16

    Pros: Easy to use.
    Very clear communication.
    Excellent Customer Support.
    Seamless integration with your current mobile number.
    The app works well on the mobile phone.

    Cons: Reply to SMS facility is not available.
    Very Very occasionally the app does not call but no concerns.

    Overall: Overall a great product if you want to have a virtual number. It feels like you are in the same country with seamless integration with your mobile number in use.

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  • Aur S.
    Self Employed
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Simple to use virtual number"

    5 out of 5 stars Edited 2023-11-14

    Pros: Numbers from different countries, many options available. Can be forwarded, to other numbers for a fee, or a softphone address, free of charge. Receive SMS from other SIM numbers, but had not received from 2FA sources, although an USA mobile number once received. Cheaper than the competition.

    Cons: If redirected to answer in app, it doesn't receive the call unless the app is open. I read somewhere that the team is working on that.

    Overall: I would recommend for forwarding to SIP softphone address. This way you can receive the call on multiple devices at the same time.

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  • A Sonetel User
    Founder
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Amazing service"

    5 out of 5 stars Posted 2023-11-11

    Pros: Perfect solution for a reliable phone number when traveling. I will be using Sonetel for many many years to come. Price is also really affordable.

    Cons: I really like Sonetel. So far no cons for me and for my company.

    Overall: Love it good customer support. Really simple to use, Sonetel solved a problem I had when traveling. I I’ll be using it for many years to come

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  • A Sonetel User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Very Handy Service"

    5 out of 5 stars Posted 2023-11-10

    Pros: I like that I seem to be in the country the number is associated with. This has helped me when I do not want the company I am involved with to know I am not in their country. People can call and text me with a local number and they don't pay for an international call/text and I only pay .02c per minute to receive the call, which is very inexpensive and I pay nothing to receive texts (which come to my email).

    The monthly cost is very reasonable, $2.99 US.

    Cons: I would like the texts to go to my phone rather than email.

    Overall: It has been a good experience and the customer support has been very helpful the entire time, if a little slow to respond as they are not in my country/time zone.

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  • Theodoros P.
    Manager
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great service and used them for many years "

    5 out of 5 stars Edited 2023-11-10

    Pros: Easy to set up and add credit yourself. The platform is easy to use as well. I have used them for many years as a reseller to many clients. Great customer support.

    Cons: No problems experienced. It is a service that is very easy to use and offers great customer service.

    Overall: Always a pleasure and I use Sonetel for all of my clients for many years. The platform is organized and easy to use.

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  • A Sonetel User
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Sonotel Feedback"

    5 out of 5 stars Edited 2023-11-09

    Pros: I have been overwhelmed after using the services as it is user friendly and hassle free. The AI customer support is worth to mention.

    Cons: Webpage can be made more attractive by adding colour combinations.

    Overall: In total, the services provided by the user are noteworthy and I believe the facility will solve my purpose.

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  • Sahil N.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Sonetel"

    5 out of 5 stars Posted 2023-11-08

    Pros: I have plenty of numbers to choose in the inventory. And i did not have to wait for any longer for the number.

    Cons: Nothing I have experienced yet. they should be having some instant activation process also.

    Overall: The connections setup was really fast. The representatives are also available over the phone all the time.

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  • Amira S.
    Supporter
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Amazing service"

    5 out of 5 stars Posted 2023-11-07

    Pros: I liked how fast they proceed with the order and verification, also i made a mistake choosing the wrong numbers but they made sure to fix it, amazing service.

    Cons: Nothing special, there is no cons about this service.

    Overall: Love the whole experience, and I will be choosing Sonetel always.
    it helps me so much with my business.

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  • Midhun S.
    Director
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Friendly app"

    5 out of 5 stars Posted 2023-11-03

    Pros: The support which the team provides in any queries I have
    This app makes my business grow with world wide connections with customers.

    Cons: I have no problem with this app with excellent team to provide solution at any time.

    Overall: I am happy that this app helps me to turn over the business to international level by providing international numbers which makes my work ease anywhere.

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  • Damyan B.
    Director
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Probability You Would Recommend? 10 out of 10

    "Satisfied with the service"

    5 out of 5 stars Posted 2023-10-24

    Pros: Support is extremely efficient, takes them less than 10 minutes.

    Cons: N/A.

    Overall: Everything works perfectly, no hidden charges or conditions.

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  • Utkarsh P.
    Associate
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Sonetel Review "

    5 out of 5 stars Posted 2023-10-13

    Pros: Good and easy setup to configure Virtual number, it was realy helpful in job search and lot of other work.l

    Cons: Did not found any, i would definitely recommend this to someone looking for job search and facing difficulty getting local number.

    Overall: Very good.

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  • Micheal C.
    HR Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Satisfying Service "

    5 out of 5 stars Posted 2023-10-10

    Pros: Quick customer service response.
    Affordable.
    Quick service delivery.
    Looking for affordability.
    Satisfaction.

    Cons: Basically from my personal experience.
    I do like all aspect of this platform.
    They did make life a lot easier for me in terms of delivery of services.
    I don't have any cons on them.

    Overall: I highly recommend Sonetel to anyone.

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  • A Sonetel User
    CTO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great Product with forsight"

    5 out of 5 stars Edited 2023-10-09

    Pros: Their pricing is competitively reasonable and Sonetel is easy to setup with little or no knowledge of IT.

    Cons: Little delay in response from support probably due to a lot of ticket been attended to concurrently.

    Overall: Overall it's a very nice product. I will recommend for anyone looking into getting a virtual phone number.

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  • Ahmed B.
    Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 2 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Sonetel "

    5 out of 5 stars Posted 2023-10-04

    Pros: Useful, good customer service, reliable service.
    I have been using Sonetel for a while and it has helped me connect with people across the world.

    Cons: Pricing is on the higher side but overall the service is still good.

    Overall: Sonetel is a very good service. I will definitely continue using it and would also recommend to other people.

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  • Abderazak A.
    Software Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "The best platform to buy online phone numbers anywhere in the globe for your business."

    5 out of 5 stars Posted 2023-10-02

    Pros: Ease sign up.
    Ease to use.
    Available support team with the good assistance.
    Affordable prices.
    Free chat for your website.
    Receive Chat notifications on your email.
    Unlimited phone numbers purchase, anywhere in the glob.
    Receive SMS on your email.
    Nice mobile app with the best accessibility.

    Cons: Need to confirm your identity with ID document.
    Need to confirm your belling address with a real invoice.

    Overall: I searched a lot to buy a phone number online where I can receive SMS and make calls. Sincerely, I had a bad experience with a lot of services. Until I found SONETEL, I chatted with their support team, I confirmed that I can use their service without any restriction. So I signed up easily, then I confirmed my identity and billing address in the same day. Finally, II bought my favorite phone number and still use it for my business. thank you SONETEL. Your are the best.

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