• A Sonetel User
    User
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 3 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Easy helpful and secure"

    5 out of 5 stars Posted 2024-11-08

    Pros: First of all, I appreciate the quick response from support.
    I use Sonetel exclusively to receive SMS messages.
    No more need for a SIM card, no more fear of losing it or having my account hacked, as happens so often even with double authentication.
    By fine-tuning several mail redirections, you can receive SMS on different media with different messaging providers.

    Cons: The iOS and Android applications work very well, but the interface needs to be corrected to become sexier and more intuitive.

    Overall: I've been traveling all year round for a long time, and this is the service I've been looking for to receive double authentication SMS messages, especially when there's a problem with a SIM card or when it's lost/stolen, and the same goes for smartphones and tablets. Sonetel numbers are accepted with online banks, health and assistance organizations, pension organization, and internet giants is no longer a worry.
    If WhatsApp refuse your number just open an account with a SIM card and change the number of your account with a Sonetel number.

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  • Keith C.
    Retiree
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Neat design and easy to use"

    4 out of 5 stars Posted 2024-11-08

    Pros: I like the neat design of the app, and that it offers all functions I need to operate my virtual number, from call forwarding to making international and local calls at lower rates. For companies, it should be useful for communication among people working in different countries.

    Cons: At the beginning, it took some time to figure out how to work around.

    Overall: The app provides all functions I need for operating my account and using the service with just my mobile phone.

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  • Rollin R.
    Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great customer service "

    5 out of 5 stars Posted 2024-11-06

    Pros: My issue was resolved within 24 hours
    Great service

    Cons: Easy to use

    Overall: You are the best

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  • Shailesh P.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Sonetel review"

    5 out of 5 stars Posted 2024-11-05

    Pros: We are using the services and it’s working good. Clients are also satisfied.

    Good work team use my recommendation and it will help you further.

    Cons: As a Suggestion: not able to log in App tried multiple time. Getting issue in documents uploads too. Please increase your website UI/UX and functionality, it will be easy for people to understand better. Also assign a dedicated manager for paid services.

    Overall: Overall it was a problem solver idea for people across world. Use my above suggestions and it will help you guys in growing services more and more.

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  • A Sonetel User
    User
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Good price, good service, excellent customer service"

    5 out of 5 stars Posted 2024-10-31

    Pros: Great customer service, got back to me with solutions to my problems and requests very quickly and handed them fast. Good price for a foreign number and lots of available countries.

    Cons: I've had minimal problems, the app on android can be slightly slow but is very usable.

    Overall: Very happy with my overall experience and I plan to continue using Sonetel for as long as I need a foreign number.

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  • A Sonetel User
    Retail
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Nice customer service "

    5 out of 5 stars Posted 2024-10-31

    Pros: It is really nice to have with Sonetel I always want to be with Sonetel it is really nice and I really appreciate.

    Cons: There is nothing that I don't like I like every thing.

    Overall: Nice and nice whenever I have a question I get my answer I am feeling very happy that i am with Sonetel.

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  • A Sonetel User
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Fantastic Customer Support"

    5 out of 5 stars Posted 2024-10-29

    Pros: The Sonetel 2.0 app is easy to use. I had an issue with the purchase of an international phone number and the customer Support was fast and efficient. I'm very satisfied so far.

    Cons: I wish I could answer to the incoming call directly from the iOS app. At the moment I can answer only through the web app but you can also transfer all the incoming call to a Sonetel user (myself) on my personal cell phone. It is easy and with a premium you have lot of minutes available!

    Overall: Good App. Great service. It allows you to have a phone number (local or tool free) and answer anywhere in the world. Great for frequent travellers. I’m very satisfied.

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  • A Sonetel User
    Managing Director
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Probability You Would Recommend? 9 out of 10

    "Great service"

    5 out of 5 stars Posted 2024-10-28

    Pros: Fast response time. Great customer service. Easy-to-use platform.

    Cons: N/A

    Overall: I had an urgent account issue I needed resolved and the customer service team responded very fast and had the problem solved for me within a few hours of initial contact. Recommend!

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  • Samuel C.
    SEO Specialist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Good customer care"

    5 out of 5 stars Edited 2024-11-01

    Pros: I would like to appreciate the response I had from Vikas, he responded to my enquiries swiftly; ideally within an hour. This is by far the best customer care I've experienced. I'm definitely purchasing the business plan

    Cons: Despite having a few issues with the dial button, Vikas helped out. I'm impressed at how responsive and kind he is.

    Overall: Super excited. I would definitely recommend Sonetel to anyone in need of a virtual number to make clear calls in the USA. I'm looking forward to using this platform for a long while.

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  • Mihhail S.
    Enterpeneur
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great service, all transparent"

    5 out of 5 stars Posted 2024-10-28

    Pros: Transparency and clean offer of services.
    There is a rich variety of Countries and great pricing for them.

    Cons: There was a lack of non-critical features, but I could add them using external tools.

    Overall: Sonetel solved the problem I had perfectly with an easy pricing model.

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  • Tobias F.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great software and support"

    5 out of 5 stars Posted 2024-10-24

    Pros: Easy to set up
    Free plan works great if you do sporadic use of the number.
    Easy to refill either by CC or by PayPal

    Cons: Nothing really, We use only the basic plan since many years now and it works very well for us.

    Overall: We just use it to have a phone number in Europe and have the calls forwarded to us outside the EU and it works great.

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  • A Sonetel User
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Sonetel Virtual Sim review"

    5 out of 5 stars Posted 2024-10-24

    Pros: Best way to get E-Sim / numbers. The support team is good. They resolve queries as soon as possible.

    Cons: The product features and UI can be improved further.

    Overall: Good Experience so far. I would recommend it for anyone who wants to get virtual number for international calls.

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  • Shane S.
    Admin
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Easy to use"

    5 out of 5 stars Posted 2024-10-21

    Pros: It is easy to operate and use.
    Excellent team to support.
    It is better and cheaper than traditional landline

    Cons: Call could not be received by App and it needs to check call logs on app to find out which numbers are calling Sonetel phone

    Overall: it helps me to make calls, and takes time to find out which numbers are calling Sonetel phone.
    Overall is fine

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  • A Sonetel User
    Director
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Excellent Service"

    4 out of 5 stars Posted 2024-10-18

    Pros: Sonetel has been instrumental in helping us acquire international numbers for the UK and the US. The services are exceptional, and the support provided by ANU is excellent. I find Sonetel to be both reliable and highly helpful. Their customer service is responsive, and the entire process has been smooth from start to finish. Highly recommend!

    Cons: I wish I could chat with my relationship manager on WhatsApp

    Overall: Overall my experience is satisfactory and peaceful. Especially Annu has helped a lot to understand the plan and pricing structure, I would highly recommend them.

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  • Mehdi J.
    Digital Marketer
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 3 out of 5 stars
    Features 3 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Great solution for small businesses"

    5 out of 5 stars Posted 2024-10-16

    Pros: I've been using Sonetel for one year and I'm really impressed with its features and reliability. The call quality is excellent, and I love the ability to make and receive calls from my computer.

    Cons: I would like to see more customization options for call settings, and CRM integrations.

    Overall: Overall, Sonetel is a solid VoIP solution that offers good value for the price. With a few additional features and improvements, it could become an even more compelling choice for outbound marketing tasks.

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  • A Sonetel User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 2 out of 5 stars
    Ease 2 out of 5 stars
    Features 3 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "New Service"

    5 out of 5 stars Posted 2024-10-15

    Pros: Able to setup services quick and able to verify account was a breeze also they we’re very helpful when needing support.

    Cons: Web site is a bit confusing, they could room for improvement.

    Overall: Satisfy with the service provided. There support was very helpful on all aspect even sent over material on how to setup my devices.

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  • Valerija L.
    Feelancer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Good choice for freeancers"

    5 out of 5 stars Edited 2024-10-12

    Pros: Reliable infrastructure; Low prices; Well recognized - many service like Instagram allow usage Sonetel phone numbers.

    Cons: Not all virtual cards are accepted - if card does not support subscriptions you will not be able to add it to the account.

    Overall: I have recently opened an account with Sonetel for my freelance activities. I can confirm they really care about customers and their statement in this regards is true: “Customers are at the heart of everything we do at Sonetel.”. I would also add a notice that Sonetel also take accounts security very seriously. Beside the regular KYC verification they make sure customers are not gonna use phone numbers for any reasons not listed in the TOS. After you have passed verification, you will be sure you have a reliable platform to manage your phone services. I wish Sonetel a big success.

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  • A Sonetel User
    Self-employed
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Sonetel"

    5 out of 5 stars Posted 2024-10-11

    Pros: Sonetel ranks among my top 5 communication platforms, thanks to its exceptional features. The standout virtual phone system is particularly impressive, allowing users to obtain a phone number from anywhere in the world. This ensures seamless connectivity, no matter where you are.

    Key highlights:

    - Global phone numbers
    - Advanced call management
    - Customizable voicemail
    - Mobile app for on-the-go access
    - Scalable and affordable pricing

    Sonetel excels in keeping users connected across the globe, making it an ideal choice for businesses and individuals alike.

    Rating:

    - Features: 5/5
    - Reliability: 5/5
    - Support: 5/5
    - Value: 5/5

    Cons: So far Sonetel does not have any cons so am giving them 10⭐️.

    Overall: Sonetel is a top-notch communication platform ideal for businesses and individuals seeking seamless connectivity, advanced features, and exceptional value.

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  • Erdem D.
    Business Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Very Cheap"

    5 out of 5 stars Posted 2024-10-09

    Pros: Sonetel is the most simple, user-friendly, efficient and the cheapest business number app. I didn't have any issues yet, and I don't think I will. Email customer support is very helpful and generous, they will give you bonuses.

    Cons: It would be better if SMS messages coming to the number could be seen on the app or forwarded to the number calls are forwarded to.

    Overall: I had no issues, the app is easy to use and clear. It is a lot cheaper than other apps. If you still don't use it, you are missing out on a lot.

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  • Brian A.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Great"

    4 out of 5 stars Edited 2024-10-13

    Pros: Has all the add-ons that I need, so please sign on I'm sure you'll be happy with this service. Sign up

    Cons: Great stuff, no cons I still recommend their services

    Overall: Good, can't complain, I suggest their services. Sign up for a great service., you won't be disappointed

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