Audience

Organizations interested in a powerful enterprise VoIP system

About Voicemaxx CE

An enterprise-grade cloud-based calling solution fully hosted and managed by Intrado, with the added benefit of team collaboration, which includes: messaging, meeting, and mobility solutions and the features and benefits of Cisco Webex devices. VoiceMaxx CE includes Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon Cisco’s tried and true on-premises Call Manager offering, making it an ideal service for medium to large organizations switching from a premise-based service or those with Cisco infrastructure already in place. This solution is fully supported by Intrado with geo-redundant data centers—providing enhanced business continuity and disaster recovery—and 24/7 monitoring and support from Cisco-certified engineers.

Pricing

Starting Price:
$25.00/month/user
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 3.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Company Information

Intrado
Founded: 1986
United States
www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Voicemaxx CE Frequently Asked Questions

Q: What kinds of users and organization types does Voicemaxx CE work with?
Voicemaxx CE works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Voicemaxx CE support in their product?
Voicemaxx CE supports these languages: English.
Q: What kind of support options does Voicemaxx CE offer?
Voicemaxx CE offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Voicemaxx CE integrate with?
Voicemaxx CE integrates with: Cisco Jabber, Dropbox, Salesforce, and Cisco Webex.
Q: What type of training does Voicemaxx CE provide?
Voicemaxx CE provides training in the form of documentation, live online, webinars, and in person.
Q: Does Voicemaxx CE offer a free trial?
Yes, Voicemaxx CE offers a free trial.
Q: How much does Voicemaxx CE cost?
Pricing for Voicemaxx CE starts at $25.00/month/user.

Voicemaxx CE Product Features

Business VoIP

Call Parking Supported
Call Recording Supported
SIP Trunking Supported
Unified Communications Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
Voice Quality Enhancement Not Supported

Telephony

Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
Outbound Reporting Supported
VoIP Supported
Voice & Data Integration Supported
Auto-Dialer Not Supported
IVR / Voice Recognition Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported

Voicemaxx CE Additional Categories

Voicemaxx CE Verified User Reviews

Write a Review
  • Chris G.
    Project Manager
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1,000 - 4,999
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Good but slow"

    3 out of 5 stars Posted 2021-06-30

    Pros: The Intrado Voicemaxx CE system is used for users to conduct self-service functions, such as forwarding their phone. The interface is well-designed and offers all the features one would want. Setting up some features, such as forwarding, is wizard-based, which is helpful for non-technical users.

    Cons: The web page is slow to load and refresh. Response at signon is also slow.

    Overall: The functionality is there, with a nice look and feel. The only downside is the slow response time. However, given that most users will only be on the system occasionally, it meets the need.

    Read More...
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