Audience
Home-service businesses and contractors — HVAC, plumbing, electrical, garage door, handyman, and roofing — especially solo operators and small teams that miss calls while out on the job.
About Callbook
Callbook is an AI phone receptionist built for home-service businesses — HVAC, plumbing, electrical, garage door, handyman, and roofing contractors. It answers every call 24/7 in English and Spanish, qualifies callers, triages emergencies, books jobs straight onto the calendar, and automatically texts back missed calls so no lead is lost to voicemail. It includes a built-in CRM, estimates and invoices, automated review requests, and two-way QuickBooks Online sync. Keep your existing number and go live in about a day. Plans start at $19.99/month (SMS) and $79/month (voice).
Other Popular Alternatives & Related Software
KeptRing
KeptRing is an AI receptionist for home-service and construction contractors, including HVAC, plumbing, electrical and roofing shops. When a call to the business number goes unanswered, it answers, says it's an automated assistant, asks for the caller's name and callback number, and gathers the job details. It then emails the lead to the contractor right after the call. It doesn't book jobs or text callers. Pricing: Starter is $149 a month per line for 300 answered minutes, Pro is $249 for 600, and Crew is $449 for 1,200. That's about 100/200/400 calls a month if calls run about 2½ minutes. Extra minutes are $0.40 each. 14-day free trial on any plan with up to 250 answered minutes per line: $0 today, card at signup, cancel online. The first 10 paying customers get 20% off for as long as they stay.
Learn more about KeptRing
HelloZay
HelloZay is an AI receptionist for small businesses and the trades: HVAC, plumbing, electrical, alarm and security, roofing, landscaping, garage doors and more. Calls ring your phone first. When you can't pick up, HelloZay answers like a real receptionist, 24/7, including nights, weekends and holidays. It greets callers with your business name, captures their name, phone number, address and what they need, then instantly texts or emails you a full summary so you can call back and win the job. Setup takes minutes: create a login, enter your company info, download the free iOS or Android app and turn on call forwarding. No new hardware and no contracts. The Single-Line plan includes unlimited minutes, a custom business greeting and instant call summaries for $59/month plus tax, with a 14-day free trial.
Learn more about HelloZay
SubCall
SubCall is a web-based AI front-office and field-service tool for owner-operator trade and home-service businesses. Its AI receptionist answers incoming calls using the business name, gathers job details and urgency, and can book visits or send job information to the team. The platform includes a job and customer dashboard, crew scheduling, technician logins, customer mapping with drive-time context, quote drafts based on the business’s own service prices, and customer approval links. It also provides call records and analytics, SMS notifications, and suggestions for contacting past customers to fill open schedule slots. Businesses can forward calls from an existing phone number and use trade-specific intake for supported trades, including plumbing, HVAC, roofing, electrical, and garage-door services.
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ApexSmartAI
ApexSmartAI is a managed AI phone-answering service for U.S. home-service and property-management businesses. It answers inbound calls 24/7 in English and Spanish, follows approved business, service-area, and call-handling rules, and captures caller details and service needs. Call information is sent to designated contacts by SMS and email for follow-up. The vendor configures and maintains each receptionist around the business’s hours, services, and instructions; customers forward calls to the service rather than use a self-service dashboard. Supported use cases include HVAC, plumbing, roofing, painting, electrical, garage-door, and property-management inquiries, including after-hours and weekend calls. Urgent calls can be handled according to the business’s configured escalation process.
Learn more about ApexSmartAI
Pricing
Starting Price:
$19.99/month
Integrations
No integrations listed.
Company Information
Callbook
Founded: 2024
United States
getcallbook.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Callbook Frequently Asked Questions
Q: What kinds of users and organization types does Callbook work with?
Callbook works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Callbook support in their product?
Callbook supports these languages: English.
Q: What kind of support options does Callbook offer?
Callbook offers support via online.
Q: What type of training does Callbook provide?
Callbook provides training in the form of documentation.
Q: How much does Callbook cost?
Pricing for Callbook starts at $19.99/month.
